ZENworks

Micro Focus ZENworks, a suite of software products developed and maintained by Micro Focus International for computer systems management, aims to manage the entire life cycle of servers, of desktop PCs (Windows, Linux or Mac), of laptops, and of handheld devices such as Android and iOS Mobile Phones and Tablets. As of 2011 Novell planned to include full disk encryption functionality within ZENworks.^[2] ZENworks supports multiple server platforms and multiple directory services.^[3]

Elements of the ZENworks Suite

In the latest version of ZENworks Known as ZENworks 2017 the ZENworks Suite consists of seven individual products:

Additionally, Novell offers an ITIL version of „Novell Service Desk". This version is ITIL certified by PinkVERIFY and supports ten ITIL v3 processes. E.g. Change, Incident, Problem and Service Level Management.^[4]

Customers can buy the whole suite or choose between individual elements.

History

Kevin Hopton, a corporate systems engineer at Novell, first conceived of the software which later became NAL (Novell Application Launcher) in 1993. He with the Product Manager, Ron Tanner, are responsible for much of the creation of the program. The original concept involved using the Novell Directory Services (NDS) directory as a namespace and storage engine. NDS, in concert with a client console program, would perform just-in-time application-configuration. The directory namespace - global, unambiguous and outside the influence of end users - provided a highly reliable mechanism for ensuring that expert staff could define the methods invoked for launching an application (app).

The prototype consisted of a demonstration app named "Magic Windows" due to the automatic correction of configuration errors after the double-click and before the launch. Kevin Hopton, the primary architect and developer of Magic Windows, received important assistance from JD Marymee in the writing of AppWare objects that enabled directory access. Hopton produced a second version, written in Delphi and with UI assistance from Eric Burkholder. That version added representation for users and several other object classes.

Once the demonstration application proved a hit with customers, Novell's software-engineering organization took over the code and rewrote it from scratch in C. Key engineers and architects for this official version (named Novell Application Launcher or NAL) included Damon Janis, Kelly Sonderegger, Matt Brooks and Calvin Gaisford. Ron Tanner was brought over to continue to oversee the project, and Sandy Marymee handled marketing. The network-administrator community responded favorably to NAL, and its use and adoption quickly grew.

From this point forward, ZENworks became one of the most profitable products for Novell. Ron Tanner continued to push the project to higher standards, eventually becoming Director of Engineering, overseeing the development of ZENworks until his departure in 2007.

The success of NAL led to a desire to expand its functionality. Notably, Kent Prows lobbied for adding software-distribution capabilities, Samm DiStasio came up with the name "ZENworks" (for "Zero Effort Networks") with Allen Tietjen driving the bundle.^[5] The "Novell Application Launcher" service and executable program-names with the .nal file extension persist within ZENworks.

Novell later wrote a version that diversified the managed object class to include users. That solution (based on the second iteration of Magic Windows, engineered primarily by Damon Janis), "UserNet", appeared at the Novell Brainshare conference in 1994.

Kelly Sonderegger had done prior work relating to NDS as a shared Windows registry; that work significantly influenced the design of the official versions of NAL and ZENworks.

The new name, "ZENworks", first appeared as "Z.E.N.works" in 1998 with ZENworks 1.0^[6] and with ZENworks Starter Pack - a limited version of ZENworks 1.0 that came bundled with NetWare 5.0 (1998). Novell added server-management functionality, and the product grew into a suite consisting of:

• "ZENworks for Desktops" (ZfD)
• "ZENworks for Servers" (ZfS)

Novell has continued to add components to the suite, which it sells under the consolidated name "ZENworks Suite".

The "ZENworks 11 Support Pack 4" was released on 30 July 2015.^[7]

Implementation

• The ZENworks Agent (also known as the "ZENworks Management Daemon" or "zmd") installs, updates and removes software.^[8]

• ZENworks Configuration Management (ZCM) addresses patching, endpoint security, asset management and provisioning.^[9]

See also

• Systems management

Further reading

• Dayley, Brad (2006). Novell ZENworks 7 Suite Administrator's Handbook. Novell Press. ISBN 978-0-672-32846-6. 
• Tanner, Ron (2006). Novell ZENworks 7 Linux Management Administrator's Handbook. Novell Press. ISBN 978-0-672-32784-1. 
• Dayley, Brad (2005). ZENworks 6.5 Suite Administrator's Handbook. Novell Press. ISBN 978-0-7897-3204-0. 
• Dayley, Brad (2003). Novell ZENworks for Desktops 4 Administrator's Handbook. Novell Press. ISBN 978-0-7897-2985-9. 
• Dayley, Brad (2003). Novell ZENworks for Servers 3 Administrator's Handbook. Novell Press. ISBN 978-0-7897-2986-6. 

References

External links

• Novell ZENworks Product page