Ticketer
Ticketer is the brand name for a range of electronic ticket machines provided by British company Corvia Ltd, primarily for usage on buses.[1]
Features
Corvia licenses out the Ticketer system per machine, allowing for an unlimited number of concurrent uses of ticket machine.[2] All machines have in-built GPS, meaning that the ticket machines double up as a tracking device, and they communicate back to the office via GPRS.[3][4] Ticketer requires no depot infrastructure to run, instead, it is run as a cloud-based software as a service (SaaS).[3]
Messages between the driver and depot can also be sent via the ticket machine[5] and fares can easily be changed through an online portal.[3]
Ticketer fully supports contactless payment, and has been used on buses in order to introduce such technology. The system collects such payments from one customer into one large transaction, which cuts down on charges received when dealing with card payments.[6]
Products
There are four types of ticket machine sold under the Ticketer brand, with different designs for different purposes. All machines are manufactured in the United Kingdom, and the software is also developed in the UK.[2]
Ticketer Large
The 'most popular' ticket machine, Ticketer Large, is designed for busy urban routes. It is a fixed point solution, with an ITSO-compliant smart card reader, printer and an electronic point of sale machine.[4]
Ticketer Compact
A smaller version of the large system, Ticketer Compact, is designed for buses where passengers alight away from the driver. The system is completely the same, albeit a smaller printer, with the card reader on top of the printer. There is no QR code reader.[4]
Handheld ETM
A completely mobile machine, named 'Handheld ETM', was launched in 2014.[7] It is an all-in-one solution designed for instances where fixed machines cannot be used, with the same functionality.[4]
Ticketer in a Case
This is a system mounted onto the side of a stainless steel case, for semi-mobile solutions.[4]
Usage
Ticketer has been used by a range of UK bus operators, such as:
- Cardiff Bus[8]
- Various companies of the Go-Ahead Group (Carousel Buses, Thames Travel, Oxford Bus Company, Thamesdown Transport)[6]
- Ipswich Buses[9]
- McGill's Bus Services[10]
- Reading Buses[11]
Problems
In the case of Reading Transport, 11,500 pre-paid smart cards had to be reissued so they were able to work with Ticketer.[11]
References
- ↑ "Smart integrated ticketing by ticketer". Ticketer. Corvia Ltd. Retrieved 3 August 2017.
- 1 2 "About Ticketer". Ticketer. Corvia Ltd. Retrieved 3 August 2017.
- 1 2 3 "Ticketer Introduction For Operators in NESTI" (PDF). NESTI.org.uk. 23 November 2011. Retrieved 3 August 2017.
- 1 2 3 4 5 "The industry's most flexible and cost-effective ticketing solution" (PDF). Ticketer. Corvia Ltd. October 2015. Retrieved 3 August 2017.
- ↑ "Driver Messaging". Ticketer. Corvia Ltd. Retrieved 3 August 2017.
- 1 2 Holley, Mel (21 June 2017). "Contactless tickets technology starts to sweep across Britain". Route-One. Diversified Communications. Retrieved 8 August 2017.
- ↑ "Ticketer launches hand-held electronic ticket machine" (Press release). Corvia Ltd. 27 June 2014. Retrieved 4 August 2017.
- ↑ "Ticketer continues to grow". Bus and Coach. Plum Publishing Ltd. 30 Jan 2015. Retrieved 3 August 2017.
- ↑ "Rapid implementation for Ticketer". Bus and Coach. Plum Publishing Ltd. 12 September 2011. Retrieved 3 August 2017.
- ↑ "McGill's chooses Ticketer". McGill's Bus Services. Retrieved 3 August 2017.
- 1 2 "Commuters irate over bus ticket machines". Getreading. Trinity Mirror. 6 April 2011. Retrieved 3 August 2017.