Telus Internet
| Subsidiary | |
| Industry | Internet Service Provider |
| Products | xDSL, Dial-up and Fibre-optic |
| Parent | Telus Communications |
| Website | Telus Internet |
Telus Internet is the residential and commercial Internet service provider (ISP) division of Telus Communications.
Services
While Telus Internet mostly sells digital subscriber line (DSL) service, they also offer dial-up service to businesses and grandfathered residential customers. This legacy technology uses a telephone modem to provide Internet access.
Digital Subscriber Line (DSL)
Telus' digital subscriber line (DSL) services are based on ADSL, ADSL2+ and VDSL2 technology. The main differences in both equipments vary from the speed of signal, its length and its ability to overcome the noise of a phone line. Except for some grandfathered customers, Telus has monthly data transfer limits for all of their tiered Internet services. Both downloads and uploads count towards the limit. "High Speed" plans are only available in Alberta and British Columbia, while "Haute Vitesse" plans are exclusive to some Quebec regions.
As of March 2017, the service offerings are as follows:
| Service | Speeds | Monthly bandwidth limits | |
|---|---|---|---|
| Download | Upload | ||
| Haute Vitesse Intermédiaire | 1 Mbit/s | Unknown | 15 GB |
| Haute Vitesse 5 | 5 Mbit/s | 60 GB | |
| TELUS Internet 6 | 1½ to 6 Mbit/s | 1 Mbit/s | 150 GB |
| TELUS Internet 15 | 3 to 15 Mbit/s | 200 GB | |
| TELUS Internet 25 | 5 to 25 Mbit/s | 5 Mbit/s | 300 GB |
| TELUS Internet 50 | 20 to 50 Mbit/s | 10 Mbit/s | 450 GB |
| TELUS Internet 100 | 60 to 100 Mbit/s | 20 Mbit/s | 550 GB |
| Office Internet Basic | 15 Mbit/s | 1 Mbit/s | 400 GB |
| Office Internet | 25 Mbit/s | 5 Mbit/s | Unlimited |
| Office Internet Premium | 50 Mbit/s | 10 Mbit/s | Unlimited |
Fibre-optic (FTTH/FTTB)
"Pure Fibre" plans are available in major communities in Alberta and British Columbia, with the service first being introduced in Edmonton, being later followed by Vancouver.[1] Pure Fibre plans are offered as FTTH with ONU installed inside the home or residential unit or as FTTB for businesses.
As of March 2017, the service offerings are as follows:
| Service | Speeds | Monthly bandwidth limits | |
|---|---|---|---|
| Download | Upload | ||
| PureFibre Internet 15/15 | 15 Mbit/s | 15 Mbit/s | 200 GB |
| PureFibre Internet 25/25 | 25 Mbit/s | 25 Mbit/s | 300 GB |
| PureFibre Internet 50/50 | 50 Mbit/s | 50 Mbit/s | 450 GB |
| PureFibre Internet 150/150 | 150 Mbit/s | 150 Mbit/s | 1 TB (1000 GB) |
| PureFibre Internet 250/250† | 250 Mbit/s | 250 Mbit/s | 1 TB (1000 GB) |
| PureFibre Gigabit† | 950 Mbit/s | 250 Mbit/s | 1 TB (1000 GB) |
| Business Fibre Internet Plus | 50 Mbit/s | 50 Mbit/s | Unlimited |
| Business Fibre Internet Premium | 150 Mbit/s | 150 Mbit/s | Unlimited |
| Business Managed Internet | Up to 10 Gbit/s | Up to 10 Gbit/s | Per contract |
† 250/250 and Gigabit services are only available in selected small to mid-sized municipalities with lower population density.