Talia Jane

Talia Jane
Website Talia Jane

Talia Jane (born 1990) is an American writer and blogger. She has written featured pieces for Cracked, Vice and Fusion[1] and worked as a news writer for the millennial-focused news outlet Mic.

Controversy

In 2016 Jane published an open letter to Jeremy Stoppelman, the Chief Executive Officer of Yelp, where she worked as a customer service representative for Yelp's Eat24 food delivery service. Her letter focused on Yelp's low wages and the high cost of living in the San Francisco Bay Area. She was fired shortly after publishing the letter, the news of which garnered significant media attention.[2] She received an undisclosed amount of severance pay.[3]

The letter detailed struggles of living on an after-tax wage of a little more than $8 an hour, living 30 miles from the workplace in an apartment costing $1,245 a month, with commuting costs of more than $11 per day. Several outlets published critiques of Jane's life choices that argued ways to alleviate her economic struggles, such as having a roommate. These pieces painted Jane as an entitled millennial, earning her nicknames such as "Narcissa by the Bay" from the conservative National Review. In an interview with VICE, Jane shot back against critics, asking "Who is the right messenger? Up until now, how many of the people accusing me of being entitled were actually discussing the living wage issue? If they don't think I'm the right voice to say this stuff, why don't they find the person who is and uplift their voice rather than bringing down mine? Any voice is still better than silence."[4]

The media storm generated criticism directed at Yelp. Prank orders increased and many customers said they would stop using the service.[3] Yelp responded that the high cost of living was to blame and announced additional customer support jobs in Arizona. Yelp instructed customer service representatives not to talk about their wages to customers. Other outlets used the open letter to promote moving to lower cost areas[5] and to highlight weakened economic conditions for Americans in their 20s and 30s.[6]

Two months later, Yelp raised the pay of Eat24 customer service representatives from $12.25 to $14 an hour, added 11 paid holidays (from zero), and increased the number of days of paid time off from 5 to 15.[3][7] Yelp did not reference Jane in its announcement and said that changes had been in the works since Q4 2015 – three months before Jane published her letter. Employees at Yelp reportedly dispute this claim[3] and believe Jane was the "whistleblower" who prompted the changes.

Jane was named one of Business Insider's 100 "most amazing and inspiring people in tech right now"[8] as well as one of Inc.com's "25 Coolest Women in Silicon Valley,"[9] both of which credited her open letter for sparking conversation about living wage in Silicon Valley. She spoke about this experience at XOXO Festival.[10] Her talk focused on the impact of online harassment.[11]

The controversy was also hlighted in Senator Ben Sasse's 2017 book The Vanishing American Adult, where he wrote that "Some parents may quickly nod their heads in hearing that Talia Jane was fired from her job." [12]

Early life

Jane was born in Santa Monica, California and grew up in Concord, California.[3] She has openly discussed her fraught relationship with her parents, including a time when her estranged mother attempted to anonymously harass her on Twitter.[13] Her mother was a key witness following the 2001 murders of five people committed by excommunicated Mormons. Jane herself was present as Jane's mother allegedly took actions to act as an alibi witness for the murderers. Jane wrote about the experience in "7 Things I Learned as an Accomplice to Mass Murder" on Cracked.com.[14]

Jane attended California State University - Long Beach and majored in English Literature.

She currently resides in New York City.

References

  1. ↑ Jane, Talia. "Talia Jane, portfolio". Retrieved 24 March 2017.
  2. ↑ Guerrero, Susana (February 22, 2016). "Yelp employee gets sacked after "Dear Jeremy" post". SFGate. Retrieved 8 March 2017.
  3. 1 2 3 4 5 Smiley, Lauren (April 28, 2016). "The Revelations of Lady Murderface". Backchannel. Retrieved 8 March 2017.
  4. ↑ Atad, Corey (25 February 2016). "'Any Voice Is Better Than Silence': Fired Yelp Employee Reacts to Media Backlash". Vice. Retrieved 24 March 2017.
  5. ↑ Gelber, Mack. "Hey Talia Jane, here's why you should give up San Francisco for Knoxville". Monster.com. Monster.com. Retrieved 8 March 2017.
  6. ↑ Danielson, Michael (February 23, 2016). "Entitlement is a Life: An Open Letter to Stephanie Williams". Liberal America. Retrieved 8 March 2017.
  7. ↑ Truong, Alice (April 28, 2016). "Yelp increases wages after firing an employee who was critical about her low pay". Qz.com. Retrieved 8 March 2017.
  8. ↑ Carson, Biz (July 6, 2016). "THE SILICON VALLEY 100: The most amazing and inspiring people in tech right now". Business Insider. Retrieved 24 March 2017.
  9. ↑ Martin, Emmie (14 July 2016). "Icons of Entrepreneurship: 25 Coolest Women in Silicon Valley Right Now". Inc.com. Retrieved 24 March 2017.
  10. ↑ "2016 Lineup". XOXO Festival. Retrieved 24 March 2017.
  11. ↑ Jane, Talia. "Talia Jane, Writer/Comedian - XOXO Festival (2016)". Retrieved 24 March 2017.
  12. ↑ Sasse, Ben (2017). The Vanishing American Adult. St. Martain's Press.
  13. ↑ Jane, Talia. "When Your Estranged Mother Slides Into Your DMs". Medium.com. Retrieved 24 March 2017.
  14. ↑ Jane, Talia (June 30, 2014). "7 Things I Learned as an Accomplice to Mass Murder". Cracked.com. Retrieved 8 March 2017.
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