Serials Solutions

Serials Solutions
ERAMS (e-resource access and management services)
Founded 2000
Headquarters Seattle, Washington, U.S.

Serials Solutions was a division of ProQuest[1] that provided e-resource access and management services (ERAMS) to libraries. These products enabled librarians to more easily manage electronic resources that serve the needs of their users. Serials Solutions became part of ProQuest Workflow Solutions in 2011 and the "Serials Solutions" name was retired in 2014. In 2015, Proquest acquired Ex Libris Group, a library automation company with many similar products to those of ProQuest Workflow Solutions, and is currently integrating the ProQuest Workflow Solutions division into Ex Libris.

History

Serials Solutions was conceived in 1999 over beers by brothers Steve McCracken, Mike McCracken, and Peter McCracken after recognizing that providing relief to the frustrations of library patrons in navigating electronic resources was a profitable domain to pursue.

Serials Solutions incorporated in March 2000. The business grew from a four-man operation run out of the McCrackens' basement to a multimillion-dollar company in the Fremont neighborhood of Seattle, Washington.

During the company's first year of operation, co-founder Peter McCracken worked on this emerging company while simultaneously working full-time as a reference librarian at the University of Washington's Odegaard Undergraduate Library.[2] In 2009 Peter McCracken, then Director of Research, left the company to pursue technology projects related to his lifelong interest in maritime history, namely ShipIndex.org, a vessel researching site.[3]

In 2004, Serials Solutions became a division of ProQuest (Information and Learning division). In 2007, ProQuest Information and Learning was acquired by CSA and the Cambridge Information Group and briefly became ProQuest CSA[4] before the company settled on the original ProQuest name as a "new" brand.[5] As part of the ProQuest-CSA acquisition, Serials Solutions merged with Ulrich's and became the primary retailer of the Ulrich's services Ulrichsweb.com and Ulrich's Serials Analysis System.

In May 2005, Jane Burke, former CEO of Endeavor Information Systems became the head of Serials Solutions. Burke had already led successful library technology ventures.[6] Serials Solutions headquarters was located in the Fremont neighborhood of Seattle.[7]

In 2011 Serials Solutions became part of the ProQuest's new Workflow Solutions division.[8] The "Serials Solutions" name was retired and replaced with the "ProQuest" brand name in 2014.[9]

Product list

Intota Assessment, a library collection analytics service that is part of the Intota system, debuted in 2013.[27]

Notes

  1. About us, Serials Solutions
  2. "Peter McCracken: Librarian as Entrepreneur; How a University of Washington reference librarian helped launch one of the hottest companies in the library market", Library Journal, August 01, 2001, Features; Pg. 44, 2287 words, By Norman Oder, Associate Editor, LJ
  3. Goetz, Christine (26 August 2009). "Serials Solutions Announces Departure of Founder & Director of Research Peter McCracken". Press Room. Seattle, WA: Serials Solutions. Retrieved 12 September 2013.
  4. Press announcement, ProQuest CSA
  5. Brand Announcement, ProQuest Company
  6. Jane Burke Joins Serials Solutions; Library automation veteran named general manager and VP for parent ProQuest, Library Journal, July 15, 2005, INFOTECH; Pg. 25, 527 words, By Michael Rogers
  7. Serials Solutions Moves, Library Journal, September 1, 2005, INFOTECH; Pg. 27, 52 words, By Staff
  8. "ProQuest Unveils New Organization, Cuts Some Management Positions". Publishers Weekly. 10 November 2011. Retrieved 28 January 2016.
  9. "Serials Solutions is now called ProQuest". CIOL. January 21, 2014. Retrieved January 22, 2014.
  10. AquaBrowser brochure
  11. Burke, Jane, "Discovery versus Disintermediation: the new reality driven by today’s end-user", 2010
  12. 1 2 Way, Doug, "The Impact of Web-scale Discovery on the Use of a Library Collection", 2010.
  13. 1 2 "An Evaluation of Serials Solutions Summon As a Discovery Service for the Dartmouth College Library", November 10, 2009
  14. KnowledgeWorks brochure
  15. 360 Link web page
  16. 360 Search web page
  17. 360 MARC updates brochure
  18. 360 Resource Manager brochure
  19. 360 Counter web page
  20. 360 Core web page
  21. Taler, Isabella, "LIS Open Access E-Journal - where are you?", Webology, 5(4), Article 62, December 20, 2008
  22. Ulrichsweb datasheet
  23. Ulrich's Serials Analysis System brochure
  24. 1 2 3 4 5 Intota datasheet
  25. Grant, Carl, "Impressions of the new library services platforms - Part 3 - Intota by Serials Solutions", October 29, 2012
  26. Burke, Jane, "Assessment: Proving the Library’s Value with Serials Solutions Intota™", November 12, 2012
  27. "Intota™ Assessment Available in 2013", January 24, 2013
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