Singtel

Singapore Telecommunications Limited
Formerly called
Private Telephone Exchange
Public listed company
Traded as SGX: Z74
Industry Telecommunications
Founded 1879 (1879)
Headquarters 31 Exeter Rd, Singapore 239732
Area served
Asia, Australia and Africa
Key people
Chua Sock Koong (Group CEO)
Products Fixed-line and mobile telephony, broadband and fixed-line internet services, digital television, IT and network services
Revenue Increase $16.961 billion SGD (March 2016)
Increase $5.013 billion SGD (March 2016)
Profit Increase $3.871 billion SGD (March 2016)
Owner Temasek Holdings
Number of employees
>25,000
Subsidiaries Optus and NCS Pte Ltd
Website singtel.com

Singapore Telecommunications Limited (commonly abbreviated as Singtel, and previously stylised as SingTel) is a Singaporean telecommunications company. With a combined mobile subscriber base of over 600 million customers in 25 countries at end of July, 2016,[1] it is one of the largest mobile network operators in Singapore and the 20–30 largest in the world.[2][3] The company was known as Telecommunications Equipment until 1995. Singtel provides ISP (SingNet), IPTV (Singtel TV) and mobile phone networks (Singtel Mobile)[4] and fixed line telephony services.

Singtel has expanded aggressively outside its home market and owns shares in many regional operators, including 100% of the second largest Australian telco, Optus, which was acquired in 2001 from Cable & Wireless and other shareholders of Optus, and 32.15% [5] of Bharti Airtel, the largest carrier in India.

Singtel controls significant market share in Singapore, with 82% of the fixed-line market, 47% of the mobile market and 43% of the broadband market in Singapore.[6] Singtel is also the largest company by market capitalisation listed on the Singapore Exchange and is majority owned by Temasek Holdings, the investment arm of the Singapore government. Singtel is an active investor in innovation companies through its Singtel Innov8 subsidiary, founded in 2011 with S$200 million.

History

1900s

2000s

2011-2014

2015-2017

Network and infrastructure

Singtel's international submarine cable network provides connections from Singapore to more than 100 countries. It is a major investor in many of the world's submarine cable systems, such as South-East Asia – Middle East – Western Europe 3 Cable Network, South-East Asia – Middle East – Western Europe 4 Cable Network, Asia-Pacific Cable Network 2, China-US, Japan-US, Southern Cross Cable Network and Unity Cable Network. Unity Cable Network was commissioned in March 2010.

In January 2010, Singtel announced it had signed an agreement to join a consortium to build and operate the new Southeast Asia-Japan cable system (SJC). The construction of the SJC cable system started in April 2011 and became operational in June 2013. The SJC has a length of 8,900 km which could extend up to 9,700 km linking up to seven countries or territories. The SJC is connected with the Unity Cable Network and is designed to deliver the lowest latency connectivity between Asia and the US, specifically from Singapore to Los Angeles.

As of fourth quarter of 2014, Singtel Mobile's 4G outdoor coverage was at 99.41%, ranked first followed by M1's 99.04%, and Starhub's 98.85%.[33]

Key operating companies

The Singtel group of companies includes subsidiaries, associated companies, as well as shareholdings in overseas entities. Its mainstay is in the mobile phone industry, where it has a total subscription base of 426 million as of 23 January 2013:[2]

Regional mobile subsidiaries

Mobile companyCountryStakeCountry Mobile Market Position[34]Country Mobile Market Share (as at 31 March 2015)[35]Country Mobile Market Share (as at 31 March 2014)[36]
Advanced Info ServiceThailand 23.3% #1 45.7% 45.2%
Bharti GroupIndia 32.5% #1 23.2% 22.7%
Globe TelecomPhilippines 47.3% #2 39.8% 36.6%
OptusAustralia 100% #2 No info 19.4%[37]
Citycell Bangladesh 45% #6 1.0% 1.2%
TelkomselIndonesia 35% #1 46.0% 44.1%

Mobile

Singtel Mobile

Singtel Mobile is a fully owned subsidiary of Singtel and offers mobile telecom services in Singapore.[38] Currently the largest mobile operator in the country with about 3.16 million subscribers or 45.7% of the mobile phone market share as of September 2010,[2] it enjoyed a monopoly over the mobile telecommunications market until market liberalisation in the 1990s.

Singtel Mobile was the first mobile phone operator in Singapore to launch the iPhone in 2008.[14]

As of fourth quarter of 2014, Singtel's 4G outdoor coverage was at 99.41%, ranked first followed by M1's 99.04%, and Starhub's 98.95%.[39]

ICT

Digital

Internet & TV

Associate of the group

References

  1. "Singtel Company Profile". Singtel. Retrieved 6 August 2014.
  2. 1 2 3 SingTel Group’s mobile customer base reaches 368 million
  3. http://theindonesiatoday.com/technology-headline/7477-singtel-and-telkomsel-record-mobile-subscribers-growth-in-2010-.html
  4. "Transfer of Mobile Business from Singtel Mobile to Singtel Mobile Singapore". SingTel. Retrieved 1 October 2010.
  5. "SingTel increases stake in Bharti Airtel to 32.15%". Retrieved 29 April 2015.
  6. "Singtel Sustainability Report 2014".
  7. http://home.singtel.com/about_singtel/company_profile/milestones/companypro_milestones.asp
  8. Borsuk, Richard (May 31, 2002). "SingTel Wins Case Filed by Regulator". The Wall Street Journal. Retrieved 2 June 2015.
  9. "SingTel compensated". The Nation. Retrieved 2 June 2015.
  10. Richardson, Michael (March 31, 1997). "Analysts Split on Deregulation's Impact : For Singapore Telecom, Battle on Home Front". The New York Times. Retrieved 2 June 2015.
  11. "Lee up, Li down". The Economist. Retrieved 2 June 2015.
  12. Gaylord, Becky (March 27, 2001). "SingTel and Optus Shares Slump on News of Deal". The New York Times. Retrieved 2 June 2015.
  13. http://www.financeasia.com/article.aspx?CIaNID=27243
  14. 1 2 "SingTel and Apple to Bring iPhone 3G to Singapore". Apple. Retrieved 14 September 2010.
  15. "SingTel Press Release". SingTel. Retrieved 29 September 2010.
  16. "SingTel aims to double satellite business | Telecom Asia". telecomasia.net. 2011. Retrieved 18 May 2011.
  17. Ellyne Phneah (15 November 2011). "Singapore telco offers country's first e-book app". ZDNet. Retrieved 16 April 2012.
  18. Official website of SingTel Skoob
  19. Shelach, Shmulik (5 March 2012). "SingTel buys mobile ads co Amobee for $321m". Globes. Retrieved 25 May 2012.
  20. "IDA Imposes $300,000 Financial Penalty on SingTel for Breach of The Code of Practice for Telecommunication Service Resiliency". Info-communications Development Authority of Singapore. Info-communications Development Authority of Singapore.
  21. http://info.singtel.com/about-us/investor-relations
  22. Hoffelder, Nate. "SingTel to Shut Down Skoob eBookstore on 5 November – Back Up Your eBooks". Retrieved 9 December 2016.
  23. "High-speed Undersea Cable to Link US, Asia". The Tokyo News.Net. 12 August 2014. Retrieved 13 August 2014.
  24. "Singtel embarks on new brand promise to "make everyday better" for customers". Singtel. 21 January 2015. Retrieved 22 January 2015.
  25. http://www.todayonline.com/singapore/singtel-terminates-services-gushcloud-employee-involved-no-longer-them
  26. "Singtel ends relationship with Gushcloud, apologises to StarHub, M1". TodayOnline. 19 March 2015. Retrieved 24 March 2015.
  27. "Singtel buying U.S. cyber security firm Trustwave for $810 million" (Press release). Reuters. 7 April 2015.
  28. Ramli, David (April 22, 2015). "Singtel-Optus to delist from ASX amid low trading volumes". The Age. Retrieved 2 June 2015.
  29. "Southeast Asian Telecom Giant Singtel Releases Wavee App, A Skype And WhatsApp Competitor" (Press release). TechCrunch. 9 April 2015.
  30. "Singtel given 'stern warning' by IDA for Gushcloud smear campaign against M1, Starhub". Retrieved 18 May 2015.
  31. "Singtel Warned Over Negative Marketing Campaign Conducted via Gushcloud". Info-communications Development Authority of Singapore. Info-communications Development Authority of Singapore. Retrieved 2 June 2015.
  32. Kuchler, Hannah (April 11, 2017). "Hacker-for-hire company Synack raises $21m". Financial Times. Retrieved April 30, 2017.
  33. "IDA Nationwide 4G Outdoor Mobile Service Coverage Results in Q4 2014".
  34. http://info.singtel.com/sites/default/files/invrel_areports/Singtel%20Annual%20Report%202015.pdf
  35. http://info.singtel.com/sites/default/files/invrel_areports/Singtel%20Annual%20Report%202015.pdf
  36. http://info.singtel.com/sites/default/files/invrel_areports/Singtel%20Annual%20Report%202015.pdf
  37. http://www.theaustralian.com.au/business/companies/cashed-up-vodafone-looks-for-mergers/story-fn91v9q3-1226824111497
  38. "Transfer of Mobile Business from SingTel Mobile to SingTel Mobile Singapore". SingTel. Retrieved 1 October 2010.
  39. "IDA Nationwide 4G Outdoor Mobile Service Coverage Results in Q4 2014".
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