Sherpa (delivery service)

Sherpa is an Australian company that provides on-demand delivery through technology and a network of crowdsourced couriers. Users can have anything delivered locally in less than 2 hours.^{[2][3][4][5][6][7]}

Operations

Sherpa operates in Sydney & Melbourne, Australia with operations soon to expand to Asia. Sherpa was founded in 2014 by Mathieu Cornillon, Ben Nowlan & Bastien Vetault.^[8]

Sherpa takes the concept of crowdsourcing, utilising the existing inventory of people and vehicles to provide a dynamic and true on-demand delivery solution for businesses and users.^[9][5][3]

• Users: An end user (individuals) of Sherpa logs deliveries via a mobile app on iPhone and Android or via the web platform. Users can arrange a simple pick-up and delivery or a purchase and delivery. The latter meaning a user can send a Sherpa to the shop to purchase items on their behalf.^[3]
• Businesses: Businesses use Sherpa to deliver any goods to their customers in a short time frame, usually less than hour.^[3]
• Technology:^[3]
  • Real time tracking of the delivery via GPS positioning
  • Communication directly with the Sherpa
  • Courier rating system
  • Multi-item delivery solution for businesses
  • e-commerce platform integration

References