SAP Solution Manager

SAP Solution Manager is a product developed by the software company SAP SE. It is an integrated end-to-end platform intended to assist users in adopting new developments, managing the application lifecycle, and running SAP solutions.

Overview

SAP Solution Manager is an integrated platform to align business and IT on one business process landscape and drive the “business of IT” from a common understanding of business value, business models, operating models and solution powered by IT.[1] SAP Solution Manager 7.2 is the current release, and was made available to all SAP customers on August 15, 2016. With this release, SAP Solution Manager becomes a modern and integrated platform, managing the “business of IT” with four key value chains:

SAP Solution Manager 7.2 supports SAP and non-SAP components in all four value chains. In addition, while it is an integrated platform across all four value chains, it is also open to integrate into 3rd-party tools complementing SAP Solution Manager.[2]

SAP Solution Manager 7.2 provides unprecedented support for SAP customers' digital transformation journey, offering support for the complete lifecycle of SAP S/4HANA as well as SAP HANA. It provides a completely new way to model and manage business processes, and comes with predefined SAP S/4HANA content. Because cloud offerings are a reality in most customers’ solutions today, all capabilities of SAP Solution Manager 7.2 can be extended to integrate with cloud solutions seamlessly, thus catering to the customer need to manage hybrid solutions. Finally, the customer-centric improvements of SAP Solution Manager 7.2 result in a much-improved user experience.

Some of the new key capabilities of SAP Solution Manager 7.2 include:

As SAP Solution Manager 7.2 has seen massive investment into the build side of the lifecycle, it is the platform of choice for outcome-based delivery; SAP's customers have determined that it is critical that their IT organizations must innovate iteratively with faster cycles to the business. Standardized methodologies and tools are required to support outcome based delivery in four aspects:

As part of an overall digital business transformation strategy, SAP Solution Manager 7.2 was explicitly designed to be the support companion to SAP S/4HANA, providing tools, content, best practices, and methodologies to allow SAP's customers to transition to the new release. This support is independent of the transition scenario a customer can choose, such as a new SAP S/4HANA implementation, a system conversion, or a landscape transformation. In summary, SAP Solution Manager 7.2 delivers support for SAP S/4HANA, from readiness checks and custom code management, to testing, deployment, and integration support.

To support customers who wish to implement SAP S/4HANA, SAP offers services such as value assurance packages;[6] SAP Solution Manager 7.2 is the delivery infrastructure for these services. It provides the foundation for project plans, service delivery planning, delta scoping workshops, managing business requirements, managing work packages, and providing comprehensive reporting.

In addition to the launch of SAP Solution Manager 7.2 in 2016, SAP also announced the availability of Focused Solutions for SAP Solution Manager. Focused Solutions for SAP Solution Manager are turnkey solutions, made for immediate consumption in a SAP Solution Manager system. They are ready-to-run, highly pre-configured and provide automation for repetitive tasks in IT. They provide all the benefits of a personal consulting solution without the cost involved, and users receive complete maintenance and support for Focused Solutions with the same service level agreements with SAP. Focused Solutions are available to all customers through the SAP Store.[7]

The current portfolio of Focused Solutions for SAP Solution Manager consists the following offerings:

SAP Solution Manager also has been verified as ITIL (IT Infrastructure Library) compliant in 15 core processes by Pink Elephant.[11]

In August 2016, SAP Solution Manager 7.2 became available to all SAP customers. Accordingly, new training materials were released: as well as a ten-part series of videos on new capabilities:

The SAP Solution Manager Product Roadmap presentation has been updated with more details on the new release:

In addition, SAP Solution Manager Product Management released several YouTube videos announcing 7.2, and how it can be used with SAP S/4HANA:

More information is also released via Twitter: @SAP_AGS #solmgr.

References

  1. Melich, Matthias (2011). SAP Solution Manager (3rd Edition). SAP Press. p. 25. ISBN 978-1-59229-388-9.
  2. Melich, Matthias (2016). SAP Solution Manager for SAP S/4HANA: Managing your Digital Business (First ed.). SAP Press. ISBN 978-1-4932-1414-3.
  3. SAP. "SAP S/4HANA The next-generation ERP business suite". SAP S/4HANA The next-generation ERP business suite. SAP.
  4. SAP. "SAP Best Practices". SAP Activate: What's the story behind the SAP Best Practices optimized for S/4HANA?. SAP.
  5. SAP. "SAP Activate". SAP Activate homepage. SAP.
  6. SAP. "SAP Value Assurance Packages". Support Offerings. SAP.
  7. Schaefer, Marc. "Focused Solutions Overview" (PDF). SAP.
  8. Schaefer, Marc. "Focused Build Homepage". SAP.
  9. Schaefer, Marc. "Focused Insights Homepage". SAP.
  10. Focused Solutions. "Focused Solutions Home". Focused Solutions for SAP Solution Manager. SAP.
  11. SAP Solution Manager - ITIL Certified
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