Radial, Inc.

Radial, Inc.
Private
Industry E-commerce
Predecessor
Founded 2016 (2016)
Headquarters King of Prussia, Pennsylvania, United States
Key people
Owner Sterling Partners
Number of employees
 7,000+[1] (2016)
Website radial.com

Radial, Inc. is a multinational e-commerce company based in King of Prussia, Pennsylvania.[1] It provides order management, payment processing, order routing, fulfillment, and analytics services for companies such as Godiva Chocolatier, GameStop, DSW, Shoe Carnival and Destination XL.[2]

The company operates 27 fulfillment and 6 call centers in the U.S., Canada, and Europe.

History

Radial was formed from the merger of Innotrac Corporation and the enterprise services unit of eBay Enterprise.[3] In January 2017, Matthew J. Espe was appointed Chief Executive Officer,[4]

Merger

Sterling Partners, a private equity firm, acquired Innotrac on January 6, 2014, for $8.20 per share.[5] The buyout totaled $108 million.[6] Innotrac provided customer support and fulfillment services to retailers, software providers, and telecommunications companies.[7]

On November 2, 2015, Sterling Partners acquired eBay Enterprise's operations and enterprise technology services, division.[8] Sterling Partners planned to merge Innotrac and the group from eBay Enterprise.[9]

The combined company, Radial, was announced on April 19, 2016. Sterling Partners estimated Radial's initial value at more than $1 billion.[9]

References

  1. 1 2 Ames, Ben (19 April 2016). "EBay Enterprise and Innotrac form combined firm called Radial". DC Velocity. Retrieved 23 April 2016.
  2. ↑ "Clients". Radial. Retrieved 2017-03-05.
  3. ↑ Guy, Sandra (19 April 2016). "An eBay Enterprise division rebrands and directs some big retailer clients to Demandware". Internet Retailer. Retrieved 23 April 2016.
  4. ↑ https://www.radial.com/about/our-team
  5. ↑ Dorbian, Iris (6 January 2014). "Sterling Partners completes Innotrac acquisition". PE HUB. Retrieved 23 April 2016.
  6. ↑ Primack, Dan (7 January 2014). "Deals of the Day". Fortune. Retrieved 23 April 2016.
  7. ↑ "Innotrac Corporation Company Profile". Hoover's. Retrieved 23 April 2016.
  8. ↑ Lardinois, Frederic (2 November 2015). "Zeta Interactive Acquires eBay Enterprise’s CRM Business". TechCrunch. Retrieved 23 April 2016.
  9. 1 2 Somerville, Heather (19 April 2016). "EBay Enterprise completes merger, rebrands as Radial". Reuters. Retrieved 23 April 2016.


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