NHS Shared Business Services

NHS Shared Business Services (NHS SBS) is a joint venture company in the United Kingdom between the Department of Health (DoH) and the French IT services company Sopra Steria. It provides back office services to NHS trust such as finance, human resources, family health services and procurement.

NHS SBS was formed in 2005 to provide a more efficient method of supplying business services to the National Health Service (NHS). It employs more than 1,200 staff and by supplying many trusts it claims to have achieved cost savings of 20–40% due to benefits from economies of scale.[1]

In February 2017, The Guardian reported that NHS England is holding an inquiry into reports that more than 500,000 pieces of patient data sent between GPs and hospitals went undelivered over the five years from 2011 to 2016, including investigating cases where loss and delay of the data may have harmed patients. The documents are reported to have been mistakenly stored in a warehouse by NHS Shared Business Services, "working as a kind of internal postal service within the NHS in England" until March 2016.[2]

References

  1. ↑ "About NHS SBS" NHS Shared Business Services
  2. ↑ Campbell, Denis; Duncan, Pamela (26 February 2017). "NHS accused of covering up huge data loss that put thousands at risk". The Guardian. Retrieved 5 June 2017.
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