Long Island MacArthur Airport
Long Island MacArthur Airport | |||||||||||||||||||||||
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Summary | |||||||||||||||||||||||
Airport type | Public | ||||||||||||||||||||||
Owner/Operator | Town of Islip | ||||||||||||||||||||||
Serves | Long Island | ||||||||||||||||||||||
Location |
100 Arrival Avenue Ronkonkoma, New York, U.S. | ||||||||||||||||||||||
Time zone | EST (UTC−05:00) | ||||||||||||||||||||||
• Summer (DST) | EDT (UTC−04:00) | ||||||||||||||||||||||
Elevation AMSL | 99 ft / 30 m | ||||||||||||||||||||||
Coordinates | 40°47′43″N 073°06′01″W / 40.79528°N 73.10028°W | ||||||||||||||||||||||
Website | MacArthurAirport.com | ||||||||||||||||||||||
Map | |||||||||||||||||||||||
ISP ISP Location of airport in New York / United States | |||||||||||||||||||||||
Runways | |||||||||||||||||||||||
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Helipads | |||||||||||||||||||||||
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Long Island MacArthur Airport (also known as Islip Airport) (IATA: ISP, ICAO: KISP, FAA LID: ISP) is a public airport on Long Island, in Ronkonkoma, Town of Islip, Suffolk County, New York. The Town owns and operates the airport, which serves about two million commercial passengers a year, as well as general aviation. Long Island MacArthur Airport (LIMA) covers 1,311 acres (531 ha) and has four runways and two helipads.[1]
Located between Montauk Point, which is 72 miles (116 km) to the east, and Manhattan, which is 60[3] miles (97 km) to the west, MacArthur Airport serves the suburban Nassau and Suffolk counties as an alternative to the JFK and LaGuardia airports – both in the borough of Queens in New York City.[4] Shuttle buses connect the airport to the Ronkonkoma Railroad Station.
The FAA designated LIMA an Official Metro Airport in early 2011,[5] meaning it is now grouped with LaGuardia, JFK and Newark in travel and informational searches for New York airports, providing better exposure to the traveling public. MacArthur Airport, which does not share the congested air space of the city-centric airports, has an exceptional record of on-time performance. During 2009 83.6% of flights arrived on time and 85.6% of flights departed on time.[6]
During 2007 the airport served more than 2.3 million commercial passengers.[7] In 2015 the airport had 113,801 aircraft operations, an average of 311 per day; 84% general aviation; 8% scheduled commercial; 6% air taxi and 2% military. In May 2017, there were 287 aircraft based at this airport: 155 single-engine, 38 multi-engine, 53 jets, 32 helicopters, and 9 military.[7] The Town-owned Foreign Trade Zone is next to airport property.
History
In April 1942, four months after the bombing of Pearl Harbor, the Town of Islip contracted with the federal government to build an airfield on town-owned land for military use.[8] Within months the Civil Aeronautics Administration – predecessor to today's Federal Aviation Administration – funded construction of three paved runways. Originally named Islip Airport, at the suggestion of Charles H. Duryea, a local elected official, the airport was renamed MacArthur Airport after General Douglas MacArthur, whose dramatic escape from the Philippines had captured the attention of the world.[8]
In 1944 Lockheed Aircraft Corporation built the first hangar at the airport. Five years later the Town built the airport's first terminal building preparing for airline flights. Through the 1950s the Sperry Corporation conducted aerospace research at the airport.
In 1960 Allegheny Airlines (AL) was the first airline to operate scheduled passenger service with flights from the airfield to Boston, Philadelphia and Washington, D.C.. The March 1961 Official Airline Guide lists five weekday Convair 440 propliner departures: a nonstop to Washington National, one to Baltimore, and three flights direct to Boston via several stops. The General Douglas MacArthur Terminal was completed in 1966. In 1967, Mohawk Airlines began operating two Fairchild Hiller FH-227 turboprop flights a day to Bridgeport and Albany and beyond with one of these flights continuing on to Toronto. By 1969, Mohawk was flying British Aircraft Corporation BAC One-Eleven jet service nonstop to Syracuse.[9] In 1972, the airline was continuing to operate nonstop flights to Albany with direct service to Buffalo and Rochester.[10] Mohawk would subsequently be merged into Allegheny Airlines.
In 1971 American Airlines began operating nonstop Boeing 727-100 jet service to Chicago O'Hare Airport. By 1974, Allegheny had introduced jet service as well with British Aircraft Corporation BAC One-Eleven and McDonnell Douglas DC-9-30 twin jets with nonstop flights to Albany and Washington D.C. National Airport, and direct jet flights to Burlington, VT, Cincinnati and Detroit with the airline continuing to operate Convair 580 turboprop flights nonstop to Albany, Boston, Bridgeport and Washington D.C. in addition to direct Convair 580 service to Buffalo and Rochester.[11] Allegheny would be renamed USAir which then became US Airways with these respective airlines operating service into the airport for many years before US Airways was merged into American Airlines.
According to the Official Airline Guide (OAG), the following airlines operated scheduled passenger jet service into Long Island MacArthur nonstop from the following destinations at various times from the late 1960s to the late 1990s with specific jet aircraft types operated over the years by each air carrier into the airport being noted as well:[12][9]
- Allegheny Airlines: Albany, NY, New Haven, CT, Washington, D.C. National Airport - British Aircraft Corporation BAC One-Eleven, McDonnell Douglas DC-9-30
- American Airlines: Chicago O'Hare Airport, Raleigh/Durham, NC - Boeing 727-100, Boeing 727-200, Fokker 100, McDonnell Douglas MD-80
- Braniff International Airlines (Braniff (1991-1992): Orlando, FL - Boeing 727-200
- Carnival Air Lines: Fort Lauderdale, FL, Fort Myers, FL, Orlando, FL, Tampa, FL, West Palm Beach, FL - Boeing 737-400
- Continental Airlines:[13] Washington, D.C. Dulles International Airport - Boeing 737-300
- Delta Express: Fort Lauderdale, FL, Orlando, FL - Boeing 737-200
- Eastern Airlines: Atlanta, GA, Fort Lauderdale, FL, Orlando, FL, Providence, RI - Boeing 727-100, Boeing 727-200
- Mohawk Airlines: Syracuse, NY - British Aircraft Corporation BAC One-Eleven
- Northeastern International Airways: Boston, MA, Fort Lauderdale, FL, Hartford, CT, Orlando, FL, Philadelphia, PA, St. Petersburg, FL, West Palm Beach, FL - Boeing 727-100, Boeing 727-200, Douglas DC-8
- Spirit Airlines: Detroit, MI, Fort Lauderdale, FL, Fort Myers, FL, Tampa, FL, West Palm Beach, FL - McDonnell Douglas MD-80, McDonnell Douglas MD-87
- United Airlines: Chicago O'Hare Airport - Boeing 727-100, Boeing 727-200
- USAir: Albany, NY, Baltimore, MD, Charlotte, NC, Fort Lauderdale, FL, Orlando, FL, Pittsburgh, PA, Syracuse, NY, Washington, D.C. National Airport - Boeing 727-200, Boeing 737-200, Boeing 737-300, Boeing 737-400, British Aircraft Corporation BAC One-Eleven, Fokker F28, Fokker 100, McDonnell Douglas DC-9-30
In addition, Southwest Airlines was serving the airport by 1999 with nonstop Boeing 737-700 jet service to Baltimore, MD, Chicago Midway Airport, Nashville, TN and Tampa, FL.[14] Southwest continues to serve Long Island MacArthur and is the only airline at the present time operating flights into the airport with mainline jet aircraft, being the Boeing 737.
Most of the above airlines ceased serving the Long Island MacArthur over the years; however, between 1999 and 2009 passenger traffic grew with the airport now serving about two million passengers a year via flights operated by two air carriers: Southwest Airlines and US Airways Express with the latter now operating as American Eagle Airlines following the merger of US Airways with American Airlines.
A number of commuter and regional airlines also served the airport at various times from the late 1970s to the late 1990s including Allegheny Commuter, Altair Airlines, Atlantic Coast Airlines operating as United Express, Business Express Airlines operating as Delta Connection, Continental Express, Empire Airlines (1976-1985), Mall Airways, Metro Airlines Northeast operating as Trans World Express, Mohawk Airlines (a later commuter air carrier version), NewAir and its predecessor New Haven Airways, Piedmont Regional Airlines operating on behalf of Piedmont Airlines (1948-1989), Pilgrim Airlines, Precision Airlines operating as Northwest Airlink, Ransome Airlines and USAir Express and its successor US Airways Express.[15] According to the OAG, turboprop and prop aircraft types operated by these smaller airlines into the airport included the ATR-42, Beechcraft 99, Beechcraft 1900C, British Aerospace BAe Jetstream 31, de Havilland Canada DHC-6 Twin Otter, de Havilland Canada DHC-7 Dash 7, de Havilland Canada DHC-8 Dash 8, Dornier 228, Embraer EMB-110 Bandeirante, Nord 262, Piper Navajo, Saab 340, Short 330, Short 360 and Swearingen Metro.
In 1994, Continental Express was operating ATR-42 turboprop service nonstop between the airport and the Continental Airlines hub located at Newark Airport.[16] By 1999 Atlantic Southeast Airlines (ASA) flying as Delta Connection was operating Canadair CRJ-200 regional jet service nonstop to the Delta Air Lines hub in Atlanta while Comair, also flying as Delta Connection, was operating Canadair CRJ-200 regional jet service nonstop to the Delta Air Lines hub in Cincinnati. Also in 1999, Continental Express was flying Embraer ERJ-145 regional jets nonstop to the Continental Airlines hub in Cleveland.[14]
In later years, Continental Express continued to serve the airport with nonstop regional jet flights to Cleveland while Continental Connection was operating nonstop turboprop flights to Albany, NY; however, both services ended in 2005. Spirit Airlines scheduled flights to several Florida cities and Detroit, before moving to LaGuardia Airport in 2001; in May 2008 the airline resumed service to Fort Lauderdale from MacArthur only to drop it soon after.[17][18] Delta Express, which had nonstops to Orlando and Fort Lauderdale, dropped MacArthur Airport in 2003 after a decline in traffic. Delta Connection regional jet service to Atlanta flown by Atlantic Southeast Airlines (ASA) on behalf of Delta Air Lines ended on May 1, 2008 following a mid-April announcement that Delta and Northwest Airlines were planning to merge – a move that led to changes for the merged airline.
As of January 2014 Southwest Airlines was operating year-round non-stops to Baltimore, Fort Lauderdale, Orlando, Tampa, and West Palm Beach, and seasonal service to Fort Myers. Allegiant Air previously operated two weekly flights on a seasonal basis to Fort Myers/Punta Gorda, FL. with McDonnell Douglas MD-80 jetliners but no longer serves the airport. PenAir began operating two daily nonstop flights to Boston in July 2013, but stopped flying to MacArthur a year later. The only legacy carrier currently serving the airport is American Airlines with turboprop flights operated by its American Eagle Airlines regional air carrier affiliate Piedmont Airlines to Philadelphia. Service to Washington-National ended on July 2, 2014 after the merger between US Airways and American Airlines. The newly merged airline had to cut service to 17 cities from Washington-National because of an antitrust lawsuit preventing the airline from monopolizing slots at National Airport. American Airlines then reapplied for nonstop service between MacArthur Airport and Washington-National when two slots opened up at the airport. However, it was confirmed in early 2015 that the airline lost the bid for these two slots.[19]
Passenger enplanements and operations
Following the September 11, 2001 attacks MacArthur Airport saw a 25 percent decrease in passenger traffic. Passenger traffic later increased, but they decreased again in 2006. Charts depicting annual operations and passenger enplanements are in appendix C and D. In the year 2005 MacArthur Airport had 173,135 total operations; during this year 1,055,832 passenger were enplaned, 7.07 percent more than 2004. In 2006 MacArthur had 189,390 total operations with 1,138,061 passenger enplanements. The year 2007 brought total operations at MacArthur down to 184,760 but passenger enplanements increased to 1,167,515, MacArthur's highest enplanements in the last 6 years. In 2008, total operations at MacArthur were 179,230 and passenger enplanements were down to 1,048,768; in 2009, 159,736 total operations and 929,902 passenger enplanements. From 2005 to 2009 almost every category of MacArthur's operations has declined: airline, military, air taxi, and general aviation. A recent figure was released citing a 46.4% decrease from 2007 to 2012, the most loss in any small hub airport.[20]
Growth in the 21st century
Established about midway through the 20th century, by the end of the century MacArthur Airport had been completely transformed. Growth and expansion continued in the early years of the 21st century, but by 2014 the airport was experiencing financial difficulties.[22]
In 2004 MacArthur Airport embarked on an expansion that included a Southwest Airlines terminal built by the airline at a cost of $65 million. Phase one of the expansion included four gates to be used by Southwest, as well as space for shops and restaurants. Phase two, completed in November 2006, added four more gates for a total of eight new gates. Prior to the expansion project, passengers had to pass back through the ticketing area of the airport to reach the baggage claim area. With completion of Phase two, the new concourse provided a more convenient exit point to baggage claim, ground transportation and the airport's roadway exit. Nevertheless, the location of the baggage claim area still requires most travelers using the airport's long-term parking lots to still pass back through the ticketing area of the airport to reach their vehicles.
A major proponent of the airport's 2004–2006 expansion projects was Peter J. McGowan, then the Islip Town Supervisor; the new concourse was named after McGowan. The terminal was renamed Veterans Memorial Concourse in homage to Long Island's distinction as home to more military veterans than almost any other community in the United States.
While no further expansion is planned for the interior of the terminal building, other projects are underway. A new control tower was completed in 2010 and opened in 2011 to replace the outdated tower built in the early sixties. In 2010 a new state-of-the-art Fuel Farm will increase the airport's jet fuel supply. The airport has plans to reconfigure the roadway in front of the terminal; another taxiway is planned along with other airfield projects using FAA airport improvement program funds. Development of the airport's West Side, home to a thriving general aviation sector, will get underway in late 2010.
While the airport continues to expand it has added numerous amenities, including free courtesy cell phone parking (located in the rear of Lot 6B). In November 2009 MacArthur Airport became the only airport in the Tri-state region to offer free wireless in the entire terminal and in the courtesy cell phone parking lot.[23] In addition, the airport launched several tools designed to provide up-to-date information to travelers, including: the airport's first official Website – www.flyLIMA.com. All passenger food catering within the airport terminal is provided by HMSHost, which operates five restaurants.
In March of 2017, plans were announced to build a U.S. Customs Station at MacArthur Airport by the end of 2019 with help from financial assistance from New York State Governor Andrew Cuomo. This will be an attempt at making MacArthur an international destination and at enticing airlines to add MacArthur to their destinations. Beginning in late March, a marketing campaign is to be undertaken by the Town Of Islip to announce the revival of the airport. This will include advertisements on public transportation, digital marketing, and radio spots. In years past, previous campaigns have targeted airlines. This time, the $180 million campaign focus will be on potential passengers and commuters. A new logo and slogan will be announced in the future, as well. The thought process is that by attracting more passengers, the airport will attract more airlines, including international flights.
On July 17, 2017, Frontier Airlines announced service to 10 new cities.
Airlines and destinations
MacArthur Airport currently has two concourses in one main terminal. Concourse A has 9 gates (A1L and A1-A8) and concourse B has multiple gates that board from the tarmac and two gates with jetways.
Passenger
Airlines | Destinations |
---|---|
American Eagle | Philadelphia |
Frontier Airlines | Fort Myers (begins October 5, 2017),[24] Miami (begins October 5, 2017),[24] New Orleans (begins October 6, 2017),[24] Orlando (begins August 16, 2017),[25] Tampa (begins October 5, 2017),[24] West Palm Beach (begins October 5, 2017) Charlotte (begins October 5, 2017) [24] |
Southwest Airlines | Baltimore, Fort Lauderdale, Orlando, Tampa, West Palm Beach |
Cargo
Airlines | Destinations |
---|---|
FedEx Feeder operated by Wiggins Airways | Hartford |
Statistics
Top destinations
Rank | City | Passengers | Carriers |
---|---|---|---|
1 | Baltimore, Maryland | 187,120 | Southwest |
2 | Orlando, Florida | 139,990 | Southwest |
3 | West Palm Beach, Florida | 85,890 | Southwest |
4 | Fort Lauderdale, Florida | 70,220 | Southwest |
5 | Tampa, Florida | 61,280 | Southwest |
6 | Philadelphia, Pennsylvania | 30,200 | American |
Administration
Long Island MacArthur Airport is owned and operated by the Town of Islip. The Department of Aviation is led by the Commissioner of Aviation and Transportation, who works closely with the Town Board to manage and steward the airport. Departments include Airport Operations, Custodial, Fire Rescue, Law Enforcement, Maintenance, and Public Affairs.
Tenants
Long Island MacArthur Airport's houses numerous general aviation tenants, including three fixed based operators: Sheltair Aviation, ExcelAire, and Mid Island Air, which offers a full range of general aviation services. There are two flight Schools based on the field, ATP Flight School and Heritage Flight Academy.[26] American Airman Ground School also located on the west-side prepares domestic and international Aircraft Mechanic Candidates for careers in FAA Certified Aircraft Maintenance. A & P Aircraft Maintenance, Inc. provides full-service general aviation aircraft maintenance on the field and is the on-call maintenance-contract provider for airlines servicing the airport. Luxury Aircraft Solutions, a tenant provides private jet charter and air charter services in a wide range of aircraft.
The Suffolk County Police (SCPD) Aviation Section has a Law Enforcement and MEDEVAC helicopter based at MacArthur Airport. The base is staffed 24 hours a day by Police Pilots, as well as Flight Paramedics employed by the Stony Brook University Medical Center.
Until the early 1990s, the 2nd Battalion (Attack), 142nd Aviation Regiment of the N.Y. Army National Guard's 42nd Infantry Division Aviation Brigade, was based at MacArthur Airport, equipped with Bell Helicopter AH-1 Cobra (F model) gunships. In 2006, the 3rd Battalion (Assault), 142nd Aviation Regiment moved its headquarters from Latham, N.Y. to Long Island MacArthur Airport, bringing its Sikorsky UH-60L Black Hawk helicopters. In May 2007, following yet another reorganization in which the battalion was re-configured, the unit received its mobilization alert order to participate in Operation Iraqi Freedom. Over the course of their deployment, the unit – which came to be known as Task Force Jester – flew more than 15,000 flight hours. The last of the battalion's troops returned home to Long Island MacArthur Airport in May 2009.
It is also home to Civil Air Patrol's Long Island Group's Suffolk Cadet Squadron 10.
Accidents and incidents
There has been two deadly accidents at MacArthur Airport. On April 4, 1955, a Douglas DC-6 of United Airlines operating on a pilot test flight bound for LaGuardia Airport lost control soon after take-off and subsequently crashed, killing all three crew members on board. The second was a crash in November, 1999 during the attempted landing of a U.S. Army National Guard UH-1H "Huey" helicopter in fog after training exercises above eastern Long Island in which two were killed and two injured.[27][28][29]
Ground transportation
MacArthur Airport is connected with the nearby Long Island Rail Road station at Ronkonkoma by shuttle buses. The LIRR offers passengers transportation to nearby New York City. The LIRR currently offers a discount package for airport passengers, which includes the cost of shuttle service between the train station and airport terminal.[30]
Taxi, rental car, and limousine service is available, too. Five national rental car companies serve the airport. Many hotels in the surrounding area also provide shuttle service to and from the airport, including the Holiday Inn – Long Island Islip Airport located on airport property less than five minutes from the terminal building.
Suffolk Transit's S57 route serves the airport, connecting it with Sayville and the Smith Haven Mall, located in Lake Grove, New York.
The Hampton Jitney's Westhampton, Montauk, and North Fork lines stop along the Long Island Expressway (Interstate 495) at Exit 60. It is called the Islip Airport Connection, and is a short cab ride away from the airport terminal.
The 7Bus commuter bus service to New York City has a local stop minutes from the airport at the Courtyard by Marriott.
Popular culture
Long Island MacArthur Airport has been used several times as a filming location:
- In the 1970 The Out-of-Towners, the airport scene, in which George Kellerman (Jack Lemmon) and his wife Gwen (Sandy Dennis) depart Ohio for New York
- In 2008, several scenes for the independent film Every Day, starring Helen Hunt, Liev Schreiber, and Brian Dennehy
- In 2009, Comedy Central promotional commercials for comedian Mike Birbiglia's nationwide tour and television special, I’m in the Future Also
- Scenes for the 2010 FX comedy Louie
- In August 2010, scenes for a documentary about behavioral pharmacologist Victor DeNoble, Addiction Incorporated
- In 2011, Sean Paul's clip She Doesn't Mind
- In 2012, part of the movie Non-Stop in various locations
- In 2014, scenes from Ricki and the Flash were filmed at the airport [31]
See also
References
- 1 2 FAA Airport Master Record for ISP (Form 5010 PDF), effective May 25, 2017
- ↑ "MacArthur Airport - Long Island Islip MacArthur Airport (ISP)". Long Island Macarthur Airport. Retrieved Sep 4, 2015.
- ↑ Newsday, January 10, 2010, "The Little Airport That Could"
- ↑ "About MacAuthur Airport". Town of Islip. Retrieved July 1, 2013.
- 1 2 "RITA BTS Transtats - ISP". www.transtats.bts.gov. Retrieved 16 June 2017.
- 1 2 LIMA Administrative Records
- 1 2 Suffolk County News Archive, April 3, 1942
- 1 2 http://www.departedflights.com, April 27, 1969 Mohawk Airlines route map
- ↑ http://www.departedflights.com, Feb. 1, 1972 Mohawk Airlines system timetable
- ↑ http://www.timetableimages.com, March 1, 1974 Allegheny Airlines system timetable
- ↑ http://www.departedflights.com, Official Airline Guide (OAG) editions, Long Island MacArthur Airport flight schedules: April 1, 1974; Nov. 15, 1979; April 1, 1981; Feb. 15, 1985; Dec. 15, 1989; Oct. 1, 1991; April 2, 1995; June 1, 1999
- ↑ http://www.departedflights.com, Feb. 1, 1987 Continental Airlines employee system timetable
- 1 2 http://www.departedflights.com, June 1, 1999 Official Airline Guide (OAG), Long Island MacArthur flight schedules
- ↑ http://www.departedflights.com, Official Airline Guide (OAG) editions, Long Island MacArthur flight schedules: Nov. 15, 1979; April 1, 1981; Feb. 15, 1985; Dec. 15, 1989; Oct. 1, 1991; April 2, 1995; June 1, 1999
- ↑ Feb. 1994 OAG Pocket Flight Guide, Long Island MacArthur flight schedules
- ↑ Spirit Air considering ISP service to FLL
- ↑ Yahoo Finance Video (2017-07-22). "Spirit Airlines Attacks Record Fuel Prices". Biz.yahoo.com. Retrieved 2017-07-27.
- ↑ "Archived copy". Archived from the original on February 6, 2015. Retrieved February 6, 2015.
- ↑ "Southwest Airlines: No plans to leave MacArthur". Newsday.
- ↑
- ↑ "MacArthur Airport struggling to reverse losses". Newsday.
- ↑ MacGowan, Carl, "Cablevision wires MacArthur Airport for Internet access", Newsday, 2009-11-24.
- 1 2 3 4 5 "Frontier plans new routes in 4Q17". Routesonline. Retrieved 2017-07-27.
- ↑ "Frontier Airlines to serve Long Island MacArthur Airport, officials say". Newsday. 2017-05-24. Retrieved 2017-07-27.
- ↑ User, Super. "General Aviation". www.macarthurairport.com. Retrieved 2017-07-05.
- ↑ {{http://aviation-safety.net/database/record.php?id=19550404-0|title=ASN Aircraft accident Douglas DC-6 N37512 Islip-MacArthur Field, NY (ISP)|author=Harro Ranter|date=4 April 1955|work=aviation-safety.net}}
- ↑ {https://mobile.nytimes.com/1999/11/24/nyregion/2-killed-and-2-hurt-in-crash-of-helicopter-on-long-island.html
- ↑ https://mobile.nytimes.com/1999/11/25/nyregion/investigation-begins-into-why-army-helicopter-crashed-at-li-airport.html
- ↑ "MTA LIRR - Deals & Getaways". mta.info.
- ↑ "Meryl Streep films new movie 'Ricki and the Flash' at Long Island MacArthur Airport". Newsday.
^www.newsday.com/business/frontier-airlines-expands-service-of-macarthur-airport-1.13807426
External links
Wikimedia Commons has media related to Long Island MacArthur Airport. |
- Official website
- FAA Airport Diagram (PDF), effective July 20, 2017
- "New York State DOT Airport Diagram" (PDF).
- Flight Schools
- Resources for this airport:
- AirNav airport information for KISP
- ASN accident history for ISP
- FlightAware airport information and live flight tracker
- NOAA/NWS latest weather observations
- SkyVector aeronautical chart for KISP
- FAA current ISP delay information