List of ''Superstore'' characters

Superstore is an American comedy television series created by Justin Spitzer, which premiered on NBC on November 30, 2015.^[1] The series stars America Ferrera, Ben Feldman, Lauren Ash, Colton Dunn, Nico Santos, Nichole Bloom and Mark McKinney as a group of employees working at a fictional big-box store called "Cloud 9" set in St. Louis, Missouri.

Summary

Main

Amy Dubanowski

Portrayed by America Ferrera, Amelia "Amy" Dubanowski (née Sosa),^[2] originally from Honduras, is a Cloud 9 employee of eleven years who worked as an associate,^[3] then floor supervisor, then is promoted to assistant manager,^[4] and very briefly store manager before going on strike in the season one finale.^[5] Amy immediately clashes with new associate Jonah, as he strives for change and has a sometimes pretentious attitude that annoys her. Although Amy was accepted to college, she never attended due to getting pregnant and marrying Adam instead,^[5] however she is currently enrolled in classes part time while working.^[6] Amy appears somewhat jaded, admitting she did not see herself still working at Cloud 9 more than ten years after starting her employment there. She has referred to Halloween as her favorite day of the year.^[7]

Amy's parents are Ron and Connie Sosa.^[2] At age 19, she married her high school sweetheart, Adam, with whom she has a daughter, Emma.^[8][6] The episode "Cheyenne's Wedding" reveals that Amy and Adam got married after learning that Amy was pregnant.^[9] Adam refers to Amy as "Bean", because when they first got together he thought she looked like a naked bean.^[10] Amy was surprised when Glenn referenced her marital issues, and was further surprised when all of the coworkers also suggested they felt she was having issues at home as well.^[10] After having a pregnancy scare, Amy realizes she is not happy and starts to question her marriage, admitting she was relieved to find out she wasn't pregnant.^[11] Following this incident Amy admits to Glenn that she and Adam decided to separate, though he continues to live in their basement.^[12]

In order to keep strangers from calling her by her real name, Amy wears a different name tag in each episode^[3] with the exception of the two episodes where she wore her own, assistant manager, name tag,^[5][13] and one where she wore no name tag.^[7] The name tags she's worn are:

Jonah Simms

Portrayed by Ben Feldman, Jonah is hired along with Mateo in the "Pilot" episode.^[3] Jonah is anti-guns and refuses to work the gun counter.^[22] Jonah has had issues with gambling addiction.^[12]

Jonah makes a terrible impression on his first day and immediately clashes with Amy,^[3] but their relationship has since improved somewhat. Despite their rough start, Jonah has been attracted to Amy since the first time he saw her. He was caught off guard when he found out that Amy has a daughter and is married, as Amy never wears her wedding ring at work.

Jonah is from a well-to-do background and came to Cloud 9 because he dropped out of business school in Chicago and ran up debt.^[17] He was driving aimlessly until he stopped at a Cloud 9 in St. Louis and saw the "help wanted" sign.^[17] When Jonah left, he put his schooling on deferment, however he inadvertently let the allowable deferment time lapse.^[12]

Jonah prides himself on being worldly and well-read, and makes every effort to inject this into conversations with coworkers. Garrett maintains a list of "all the crazy white-person stuff" Jonah says, such as: "fencing", "wearing boat shoes", "BBC America", "making his own trail mix", and saying "fine, but I want my objection noted".^[22]

Dina Fox

Portrayed by Lauren Ash, Dina is Cloud 9's assistant store manager. Although at one point she takes a voluntary demotion, Dina does not participate when her coworkers stage a walkout, and thus reassumes her assistant manager role.^[5]

Dina is extremely connected to her pet birds,^[19] but out of touch with other people. Her by-the-book management style often clashes with employees, and even her boss, Glenn, when he espouses his religious beliefs in the workplace. Dina has a very abrasive exterior but she also has a soft side. Early in season 2, she blackmails the district manager, Jeff, into shredding his report to corporate which could have resulted in Amy's termination.^[21] Dina also has a very healthy self-confidence, once referring to herself as a "solid 8.25"^[4] and the 3rd prettiest girl in ROTC. Dina is a vegetarian.^[13]

Dina takes a voluntary demotion to sales associate to pursue Jonah romantically, after Jonah politely claims that the reason he resists her advances is because she is his supervisor.^[4] Jonah later has to admit he has no feelings for her, so Dina turns her romantic interest toward Marcus.^[4] Dina later turns her romantic interests toward Garrett, kissing him in the break room after the Black Friday rush.^[11] After the incident, Dina tells Garrett that it meant nothing and to just act cool.^[12] She later reveals in the episode "Ladies Lunch" that she and Garrett had a sexual encounter that day, but the other female employees laugh at her, thinking it's a joke.^[27] When Dina and Garrett are alone in Glenn's office due to the heat in the store, they wind up having sex two more times.^[29]

Garrett McNeill

Portrayed by Colton Dunn, Garrett is a Cloud 9 associate who is paralyzed from the waist down. He frequently works the customer service counter and is often heard making announcements over the store public address system. He enjoys pulling pranks on his coworkers and even customers, usually out of boredom. Garrett likes to make fun of Jonah, but often saves his most scathing criticisms for his supervisor, Dina.

In the episode "Halloween Theft", Dina wears a revealing costume and Garrett can't take his eyes off of her.^[7] Dina eventually kisses him in the episode "Black Friday", and Garrett does not try to stop it.^[11] Following this incident, Dina tells Garrett that it meant nothing, however Garrett has trouble understanding how to act around her.^[12] Dina reveals in the episode "Ladies Lunch" that there was more than a kiss, and she and Garrett had a sexual encounter that day.^[27] When Garrett and Dina are alone in Glenn's office during the episode "Super Hot Store", they wind up having sex two more times.^[29]

Mateo Liwanag

Portrayed by Nico Santos, Mateo is a Filipino (mistaken as Mexican^[14][15]) Cloud 9 associate. He is an employee who wants to climb the ladder at Cloud 9 as quickly as possible. He immediately begins a rivalry with Jonah, who was hired at the same time as him, by pointing out his mistakes, and later admits to being overly competitive.

Mateo discovers he is an undocumented worker, though Glenn is oblivious when Mateo tries to confess.^[20] Mateo later confesses to Cheyenne as well.^[25] In an attempt to keep his secret, Mateo buys Garrett's "I voted" sticker from him, so it would appear that he voted and no one would question his citizenship.^[25]

He came out as gay to Glenn, while helping a gay couple find lights for their wedding.^[18] Mateo gets asked out by district manager Jeff, which he is very excited about,^[23] however the longer they need to keep it a secret the harder he finds it.^[7] After Amy catches them at the movie, Jeff admits at a meeting that they have been dating.^[30] After Mateo and Jeff's relationship becomes public, Mateo must transfer out of Jeff's district, however when told to present his social security card, he breaks up with Jeff rather than admitting his documents are fake.^[31]

Cheyenne Lee

Portrayed by Nichole Bloom, Cheyenne is a Cloud 9 associate who is a pregnant, 17-year old high school student at the start of the series.^[3] She frequently works at the cosmetics counter. Cheyenne becomes engaged to her boyfriend, Bo Derek Thompson.^[3] Prior to dating Bo, Cheyenne dated her sophomore English teacher, Cole.^[24] She delivers a baby girl named Harmonica, in the store.^[5] The employees threaten to unionize when Cheyenne is unable to get paid maternity leave, leading to Glenn being fired for suspending her six weeks with pay, resulting in a strike.^[5] Cheyenne once contemplated dropping out of school in order to try and become an Olympic athlete.^[20] As of the episode "Cheyenne's Wedding", she and Bo are married.^[9]

Glenn Sturgis

Portrayed by Mark McKinney, Glenn is Cloud 9's store manager. Glenn is socially awkward and constantly positive, and he clashes with Dina when he brings his Christian religious beliefs into the workplace. Glenn was shocked to learn that the Cloud 9 pharmacy sells the morning after pill, so he tried to purchase all the pills in the store to ensure customers could not.^[22]

Glenn and his wife, Jerusha, have no children of their own,^[8] but they are foster parents to eleven kids.^[22] His parents were Arthur and Marion Sturgis.^[25] His family owned a hardware store, Sturgis and Sons, before Cloud 9 put them out of business after 59 years. This made Glenn a family "black sheep" when he took the Cloud 9 job.^[19] Glenn met Jerusha while she was working at Sturgis and Sons, and although he asked her out every day, she repeatedly said no, until Glenn's father threatened to fire her if she didn't agree to go out with him.^[28]

Glenn's compassion is abundant and for everyone, whether they've been good or bad to him. Due to the fact that Cloud 9 doesn't provide paid maternity leave, Glenn faked anger with Cheyenne and suspended her for six weeks with pay, and a person from corporate overheard this and got Glenn fired.^[5] When Dina made a mistake and a customer demanded she be fired, Glenn devised a plan to hide store merchandise on the customer, so that the sensors would go off when the woman left. Glenn then offered to look the other way on the "theft" if the customer would ignore Dina's error.^[16]

Glenn reveals in the Season 2 episode "Super Hot Store" that he is 57 years old.^[29] A running gag on the series is Glenn's car frequently getting smashed by something as it sits in the store parking lot.^[34]

Recurring

• Bilbo "Bo" Derek Thompson portrayed by Johnny Pemberton, Cheyenne's immature, wannabe-rapper boyfriend and her baby's father.^[3] Bo was previously hit by a car and won a $5,000 settlement, which he plans on using for their wedding.^[18] Bo worked at Cloud 9 for one day, which made Cheyenne uncomfortable.^[33] As of the episode "Cheyenne's Wedding", he is Cheyenne's husband.^[9]
• Sandra portrayed by Kaliko Kauahi, a Cloud 9 employee who has trouble bringing up legitimate concerns and being heard. She will often attempt to make her voice heard only to shoot herself down shortly after, or during. She revealed herself to be a midwife when Cheyenne had her baby. She also has superior autobiographical memory in which she can remember every single day of her life.^[5] Sandra is of Native Hawaiian descent.^[34]
• Sal portrayed by Sean Whalen, a creepy, older Cloud 9 employee. It is implied that he harasses Sandra sexually, making comments about her breasts both at work and at her home.
• Tate Stasklewicz portrayed by Josh Lawson, a Cloud 9 pharmacist who is often rude, panicky, sarcastic and full of himself. He often passes his job onto other employees whenever he can.^[15]
• Myrtle portrayed by Linda Porter, an elderly Cloud 9 employee who is often quite confused and forgetful.
• Marcus portrayed by Jon Barinholtz, a dim-witted Cloud 9 employee who briefly dates Dina after Jonah rejects her.^[4] Marcus had his thumb cut off while working the deli slicer.^[21] Previously went to prison, after his mom turned him in to save herself.^[25] After agreeing not to sue for his thumb being cut off, Marcus was promoted to warehouse supervisor.^[29]
• Adam Dubanowski portrayed by Ryan Gaul, Amy's husband and Emma's father. Adam and Amy were high school sweethearts, got married at 19, and had Emma thereafter. He's a YouTube personality who makes grilling videos.^[6] To get extra money, he became a seasonal employee at Cloud 9, which upset Amy.^[10]
• Jeff Sutin portrayed by Michael Bunin, District Manager who oversees the St. Louis Cloud 9, among others. He comes out as gay, and has a romantic interest in Mateo.^[23]
• Brett portrayed by Jon Miyahara, a Cloud 9 employee who is always stated to break every sales and competition record, despite never actually moving on camera.
• Elias portrayed by Danny Gura, a Cloud 9 employee who is frequently seen in the background
• Carol portrayed by Irene White, a Cloud 9 employee who calls to hit on Adam after hearing about his separation with Amy. She also dates a guy that Sandra is interested in because she thinks Sandra is with Jeff.
• Justine portrayed by Kelly Schumann, a Cloud 9 employee who gets a little too drunk during "Ladies' Lunch."

References