LibanPost
 | |
| Private | |
| Industry | Postal services |
| Founded | 1998 |
| Headquarters | Lebanon |
Key people | Khalil Daoud (CEO) |
| Website | http://www.libanpost.com.lb |
LibanPost is the national post office of Lebanon. It is relatively a young postal operator, established in 1998. It is privately owned, in charge of operating the postal sector. Since its inception, LibanPost embarked on a program of rebuilding infrastructure, diversification and branding.[1]
Services
The company offers more than 100 services, covering mail and express, financial services, retail and merchandising activities, business solutions, e-commerce and governmental services. LibanPost provides governmental services portfolio across 15 public institutions, positioning itself as a formal intermediary between citizens and governmental institutions. It handles the customer care roles, and manages logistics related to the service fulfilment.
LibanPost is not a member of the Express Mail Service.[2]
Size of operations
The company handles an average of 20 million shipments yearly. Up to the year 2011, LibanPost had executed 8 million governmental formalities. LibanPost operates today a growing network of 74 post offices covering the country, and is present in high traffic areas such as shopping malls, with extended business hours, in universities and corporations. The company employs 900 employees averaging 35 years old.
Automation
Automation touched all aspects of LibanPost’s business. LibanPost has developed applications for 150 services and 350 sub-services, including an governmental services platform which consolidates, in a user-friendly design, governmental services and end-to-end processing. LibanPost developed innovative services such as the Home Service facility, providing post office services at the customer’s premises, and address coding using GPS technology.
Awards
The company has been awarded the SuperBrand award (2006), World Mail Award for Innovation (2010), World Mail Award for Transformation (2010) and ISO 9001:2008 certification from QMI-SAI GLOBAL for the company’s quality management system, file number 1625822 (2011).
See also
References
- ↑ LibanPost
- ↑ Worldwide EMS Operators. Express Mail Service Cooperative, 2012. Retrieved 22 May 2012.
External links
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Wikimedia Commons has media related to Stamps of Lebanon. |