ISM Mastery Model

The ISM Mastery Model is a comprehensive set of competency-based standards of excellence for supply management practitioners and executives worldwide. It was created by Institute for Supply Management® (ISM), the oldest and one of the largest supply management associations in the world.

Overview

The perception of supply management and the nature of its role has shifted in recent years as more organizations realize its strategic significance and how it is critical to their overall success.[1] In response to this evolution, ISM developed the Mastery Model in an attempt to create a common language for the supply management field. It identified major competencies and sub-competencies that practitioners, executives, organizations and human resources departments can reference across sectors and industries.[2] Launched by ISM in 2015, the model’s primary purpose is to help individuals and organizations identify skill gaps and indicate solutions to close them. The model is available for use on the association’s website where practitioners can use it at no cost to identify areas for improvement in their current position and to develop a career road map. Organizations can use it to establish benchmarks and goals for team building, training and development as well as to assist their hiring efforts. As an authority in supply management, ISM developed the model by drawing on its experience educating and certifying practitioners. It also relied on contributions from two dozen external supply management professionals.

The Model

The ISM Mastery Model includes the following 16 major competencies:

  1. Business Acumen
  2. Category Management
  3. Corporate Social Responsibility (CSR) and Ethics
  4. Cost and Price Management
  5. Financial Analysis
  6. Legal
  7. Logistics Management
  8. Negotiation
  9. Project Management
  10. Quality Management
  11. Risk
  12. Sales and Operations Planning
  13. Sourcing
  14. Supplier Relationship Management
  15. Supply Chain Planning
  16. Systems Capability and Technology

Each competency has a varying number of sub-competencies (the model identifies a total of 69 sub-competencies), which must each be mastered to master the competency. For instance, sub-competencies of Logistics Management include:

A person's expected capabilities in relation to a sub-competency vary based on the individual's job level and experience. ISM categorizes these levels as:

  1. Fundamental (entry level)
  2. Proficient (mid-level)
  3. Advanced (leader or strategy driver)
  4. Mastery (executive leader)

For example, here are the expected capabilities supply management professionals should demonstrate for Category Strategy (a sub-competency of Category Management) based on job level:

Category Strategy
Fundamental Gathers research and provides input to others for the development of category strategies. Uses internal and external sources of information to compile relevant data to support business objectives.
Proficient Cognizant of core concepts of strategic vision and approach. Has influence in the development of category strategy. Can administer objectives and values for lower-value suppliers. Develops and maintains category/commodity playbook, which is a comprehensive strategy document.
Advanced Fully knowledgeable on strategic supply chain management vision and principles. Leads and guides category strategy development and implementation. Ensures supply objectives and diverse portfolio of strategies are fulfilled within each category.
Mastery Develops, implements and teaches supply chain management strategy. Ensures alignment and balance in time horizon, tactical versus strategic, and incremental versus breakthrough strategic outcomes are being pursued across a portfolio of categories. Ensures overall business strategy is fully reflected in each category strategy required for the company and industry.

Marketing

As part of its marketing effort, ISM has also taken the sub-competencies and aligned them with its educational and training products to help supply management professionals close their skill gaps. Users can filter available learning products based on the applicable experience level in which they need to achieve mastery. For those studying for an ISM certification, such as the Certified Professional in Supply Management (CPSM) or Certified Professional in Supplier Diversity (CPSD), the model identifies specific locations in ISM’s examination study guides where relevant information is found.

In the Press

Beginning with its formal introduction in the second quarter of 2015, the ISM Mastery Model has received attention from the supply management and logistics trade press both in the United States and globally, including Procurious, My Purchasing Center, Inbound Logistics, Inside Supply Management, CPO Rising, Modern Materials Handling, and Spend Matters.

References

  1. ↑ Talbot, Paul. "Improbable Romance Blossoms Between Marketing and the Supply Chain". Forbes. Retrieved 19 February 2016.
  2. ↑ "ISM Releases New Standards for Supply Chain Excellence". EPS. Retrieved 20 February 2016.
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