Family Mosaic
 | |
| Type | Housing association |
|---|---|
| Focus | Housing |
| Location |
|
Area served | London, Essex and South East England |
Key people | Brendan Sarsfield (Chief Executive)[1] |
Revenue | Turnover £230m (2015)[1] |
Employees | Over 2000[2] |
| Website |
www |
Family Mosaic is a housing association in the United Kingdom.[3][4] It has over 25,000 homes housing over 45,000 people[5] and is one of the largest housing providers in London, Essex and the South East of England.[6][5] Family Mosaic also provide care and support services to over 8,000 people.[7]
Family Mosaic works with young people, helping them into work [8] and promoting better health to young people.[9]
In addition to offering specialist housing for people with support needs and social housing for general needs tenants, a third strand of Family Mosaic is its role in assisting people to get onto the property ladder through leasehold shared ownership properties. In April 2017, Family Mosaic announced that it would be launching a 111 home development for private rental tenants.[10]
Family Mosaic also runs employment training courses and activity groups for its residents.[11] It also offers welfare benefits advice.
Family Mosaic is a member of the G15 group of housing associations in London.[12] In December 2016 Family Mosaic announced that it was to merge with the London-based housing association Peabody Trust under the 'Peabody' name.[13]
Subsidiaries
- Charlton Triangle Homes – Owns and manages 1,162 homes in the London Borough of Greenwich.[14]
- Old Oak Housing Association – Owns and manages 669 homes in the London Borough of Hammersmith and Fulham.[14]
Controversies
In 2012, Family Mosaic was paid an out of court settlement by a north London council because of the council's failure to pay additional costs for two of the care home's residents.[15] A number of complaints have been made against Family Mosaic in the national and local press, including heating being cut-off for five months of the year,[16] a ceiling collapsing,[17] poor administration at one of its care homes,[18] and a rodent infestation.[19][20][21] In 2014, Family Mosaic took the unusual step of apologising to its tenants after a malfunctioning computer system led to an increase in complaints about its repairs service.[22]
References
- 1 2 http://www.familymosaic.co.uk/userfiles/Documents/Annual_reports_and_accounts/FM_Accounts_2015.pdf
- ↑ http://www.familymosaic.co.uk/our-business/index.html. "Our business – Family Mosaic". Retrieved 30 July 2016.
- ↑ Imrie, Rob; Lees, Loretta (24 September 2014). Sustainable London?: The future of a global city. Policy Press. pp. 157–. ISBN 978-1-4473-1060-0.
- ↑ "EIB lines up a further £580m in association loans – News – Inside Housing". Retrieved 30 July 2016.
- 1 2 http://www.familymosaic.co.uk/about-us/index.html. "About us – Family Mosaic". Retrieved 30 July 2016.
- ↑ http://www.familymosaic.co.uk/userfiles/Documents/CorporateBrochure.pdf
- ↑ http://www.familymosaic.co.uk/care-and-support-services/index.html. "Care and Support Services – Family Mosaic". Retrieved 30 July 2016.
- ↑ "BBC NEWS - UK - England - London - Young people construct own homes". Retrieved 29 April 2017.
- ↑ "BBC - Young parents make DVD to highlight danger of chlamydia". Retrieved 29 April 2017.
- ↑ "London association to launch PRS vehicle with 111-home scheme - News - Inside Housing". Retrieved 29 April 2017.
- ↑ "Family Mosaic announce new service arrangements". 9 April 2015. Retrieved 30 July 2016.
- ↑ Great Britain: Parliament: House of Commons: Communities and Local Government Committee (23 March 2010). Beyond decent homes: fourth report of session 2009-10, Vol. 2: Oral and written evidence. The Stationery Office. pp. 90–. ISBN 978-0-215-54497-1.
- ↑ Mark Lawrence (7 December 2016). "Peabody and Family Mosaic set to merge". 24 housing. 24 housing. Retrieved 7 December 2016.
- 1 2 http://charltontriangle.org.uk/about-us/. "About us". Retrieved 30 July 2016.
- ↑ "Family Mosaic wins care payout - News - Inside Housing". Retrieved 29 April 2017.
- ↑ Lunn, Emma (3 October 2014). "Housing association residents ‘cut off from heating five months of the year’". Retrieved 30 July 2016.
- ↑ "'Ignored' Family Mosaic tenant hurt in ceiling collapse – BBC News". Retrieved 30 July 2016.
- ↑ "Family Mosaic home criticised by Care Quality Commission – News – Inside Housing". Retrieved 30 July 2016.
- ↑ "Rat infestation causes misery for housing association tenants". Retrieved 30 July 2016.
- ↑ Hopps, Kat (June 8, 2016). "Stratford families ‘annoyed’ with housing association employees for taking their parking bays". Newham Recorder. Retrieved July 30, 2016.
- ↑ "‘My whole flat smells like a dirty, wet towel because of damp’ says mum". southwarknews.com. Southwark News. Retrieved August 18, 2016.
- ↑ "Landlord apologises over repairs service - News - Inside Housing". Retrieved 29 April 2017.
Further reading
- Lunn, Emma (October 3, 2014). "Housing association residents ‘cut off from heating five months of the year’". The Guardian. Retrieved July 29, 2016.
- "'Ignored' Family Mosaic tenant hurt in ceiling collapse". BBC News. March 30, 2015. Retrieved July 29, 2016.
- Bartholomew, Emma (March 31, 2015). "Family Mosaic accused of ‘breaching values’". Hackney Gazette. Retrieved July 29, 2016.
- McKay, Jessica (March 14, 2015). "Housing company makes support workers homeless". Hackney Post. Retrieved July 30, 2016.
- "Care company transfers contract after two years". Bexhill Observer. March 18, 2016. Retrieved July 30, 2016.
- Hopps, Kat (June 8, 2016). "Stratford families ‘annoyed’ with housing association employees for taking their parking bays". Newham Recorder. Retrieved July 30, 2016.