Casualty (series 28)

Whilst driving through the woodlands, Susan and Elliot discover a baby carrier at the side of the road. As Elliot exits the car to take a closer look he is attacked by a group of masked robbers, and in a desperate attempt to get away Susan speeds off... but it isn't long before the car flies down a hill. As Dixie and Jeff take the couple back to the hospital one of the robbers is thrown from the back of a van with a bloody mouth. Meanwhile, new trainee doctor Lily is paired up with Ash, but her bedside manner gets the better of her. Elsewhere, Dixie treats a feisty elderly lady who is knocked down by a cyclist.

Just as Rita leaves for her first shift at Holby ED, the ceiling to her flat gives way. Heading upstairs she soon uncovers the reason behind the collapse - her neighbour's hoarding has gotten out of control. Rita decides to call an ambulance out and remain by her distressed neighbour before meeting two of her new colleagues, Jeff and Dixie. Meanwhile, a robbery goes horribly wrong as the victim, Ramin, breaks his ankle escaping the yard; but as he reaches the ED Jamie learns he's an illegal immigrant, and it isn't long before controversy breaks out. Ash realizes he's got a lot to teach Lily about her bedside manner.

Ash joins forces with the paramedics in order to rescue two teenagers who troubled themselves tombstoning into a stretch of water scattered with debris. Elsewhere, Rita and Fletch turn detective when a young man believes he is the reincarnation of an elderly lady's brother. Tess comes face-to-face with Fletch, making her feeling clear towards the dejected nurse.

A bus swerves to avoid a car stationary in the middle of a busy road, but as it does it clips the central reserve falling to its side. New paramedic Iain soon finds a young girl, Lucy, stumbling from the bus and realizing it's close to exploding he recklessly runs... saving her life. However later, when a wounded man falters into the ED Charlie learns he had to have been involved in the crash. But why did he flee from the scene? Rita is paired with Lily in a hopeful attempt to improve her bedside manner once and for all. Tom asks Sam to move in with him.

Tess and the team work quickly when a pregnant woman is involved in an RTC. But with the patient's support system breaking down around her and a difficult birth, can Tess overcome her issues and support mother-to-be? Or will her clinical error prove too much to bear?

Fletch faces further disaster as the mother of runaway George arrives at the ED, only to be told her son and Skelly have been released into the care of a man named Tommy. However it soon becomes evident to George and Skelly that they've made a huge mistake following in the footsteps of Tommy and in a desperate attempt to escape Tommy is left with life-threatening head injuries. A former wartime spy has her home bulldozed and is crushed attempting to save personal belongings, and as Sam treats her she becomes concerned as to why there's a bullet in her knee. Ash treats a family whose daughter's strange dieting has led to her eating the remains of her family cat's ashes.

Sam and Tom's wedding plans are disrupted when Peter, the feisty electrician who Fletch previously treated, is electrocuted by a Christmas tree setting trouble, once again, for Fletch as he is arrested. A couple are forced to seek refuge in a barn for the birth of their baby and after resolving their differences, Sam and Tom eventually get married and leave the ED.

Fletch witnesses an explosion at a bar and comes to the rescue of Peter Trenton, who is trapped inside the burning building. Peter is convinced Fletch is only helping him so he'll drop the charges and insists he's to be treated by another member of staff. But is this the end for Fletch? Or will Peter drop the charges? Robyn's new year gets off to a strange start as she treats a singer claiming to have lost his voice and Charlie spends a frustrating evening desperately trying to contact his son, Louie.

Dixie is shocked as she is called out to her on-off girlfriend Carol, who has fallen down some steps hurting her wrist. However back at the ED Carol takes a turn for the worse leaving Tess and Zoe fighting to save her life. Meanwhile, a teacher is shoved through a glass-fronted stall as she tussles with a woman attempting to steal her bag, and back at the ED new doctor Ethan and Lily find further unexplained symptoms and set about discovering what really is wrong with her.

New locum doctor Cal arrives at the ED and it isn't long before his skills are required to a call-out with a limousine hanging precariously off a bridge and a teenage female suffering liver problems. Ethan tries to uncover the truth of an art student whose sight has been endangered due to flying glass.

Jamie's last day revolves around a father and son who have come off their bikes whilst mountain-bike racing, but as Jamie receives medical results he discovers the son has old wounds which may suggest he's the victim of abuse. Dixie and Jeff are forced to think creatively when a man is knocked into some sinking mudflats by a bike and is slowly sinking.

Lily shows a softer side when Sally is rushed into hospital, however when the defiant junior doctor doesn't follow all of Ash's instructions he decides to teach her a lesson. Robyn discovers an intruder in her house and as she chases the trespasser into the next door garden she impales her foot on a rake.

Ethan's conscience is tested when two environmental activists hide secrets from each other after they are admitted for causing a lorry to crash and explode during an anti-fracking demonstration. Rita and Zoe help a prisoner repair his broken relationship with his mother. Upstairs in the main meeting room, it is full on as Lily and Ash go head to head during the disciplinary hearing in front of Guy Self and Ash is given a formal written warning.

Connie Beauchamp struts in the ED on her first day and it isn't long before she's saving a man from prison. Zoe isn't convinced by Connie's arrival and contacts Guy Self, but doesn't get the answer she so hoped for. Ash finally decides enough is enough and takes his wayward daughter in hand... but how will she react to his tough approach?

Dixie tells her new injured friend Leo that his mother is in a hospice and if he doesn't go to see her soon it may be too late. With a bit of creative thinking, Dixie assists Lofty and Max to help Leo spend his mother's final hours in his hands on the beach. Dixie later breaks the news to Leo his mother died peacefully in her sleep. Fletch treats a tree cutting's manager after he is crushed by a heavy branch and has a chainsaw dropped just inches from his head. Later back in the ED Fletch's suspicions arouse when the manager becomes agitated over a phone call. And Zoe and Robyn work together to uncover the history of middle-aged Ginny, who collapsed on her birthday party after sniffing cocaine.

Dixie is on her way to hear the consequences of her actions for the interference of aiding Leo whilst on shift, however on the way she is caught up by a female who is desperate for help after the man she is escaping from falls back impaling himself on a metal spike. Back at the ED all attempts to revive the man are ended and he is pronounced dead. Later, Connie raises her concerns to Ash about Zoe as she believes there were other ways to save his life before later taking Zoe for a drink, but what is Connie's game?

Jeff is stunned by the return of Tamzin when two warring sisters and their father end up in the ED after a horrific accident. However when the father shows more interest in one daughter than the other the sibling rivalry reaches boiling point. A bodybuilder's choice of underwear raises a few eyebrows while Tess helps a pregnant teenager stand up to her controlling father after being clipped by a car. Ash and Zoe realise Connie has been playing them off against one another.

Connie deals with an overbearing father who struggles to accept his son's sexuality. Barrister Anna is furious to learn she's been replaced on a case by a colleague, and as she storms out of court she collides with a cyclist. But as Jeff and Tamzin treat Anna they discover her problems are more mental than physical.

Rita finds herself in a quandary after a fire breaks out at a care home, during Fred, one of the care home's residents 100th Birthday, when his cake with sparklers on it sets fire to some coats in the care home's lounge and she believes the elderly aren't being treated with the respect they deserve. Especially when she gains access to a terminally ill patient whose ongoing medical treatment raises a number of concerns. Lily treats a male complaining of toothache; but when she learns he's abusing the drugs he's supposed to be taking by drinking alcohol she soon reveals why his pain isn't getting any better. Lofty returns to the ED and Connie raises her concern with CEO Guy Self about Zoe's competence.

The ED begins to struggle with increasing numbers as St. James's closes its doors and casualties are coming in from across the region. A man with Dementia falls back and smashes his head on a light and after wandering off out of the ED and onto the main road and then getting hit by car, Connie is forced to save him... but is it too late? Jeff and Tamzin attend a boiler explosion. Ethan and Rita suspect a partygoer of being bulimic and a frustrated father leaves the ED without his son being treated.

Zoe struggles to keep on top of everything at the ED and decides to flee when reports of a horrific helicopter accident come through. Connie decides enough is enough and calls CEO Guy Self down to the department again. When Zoe returns to the ED, after she deals with the press, the patient she so desperately tries to keep alive dies. Following a confrontation with Guy Self for fleeing the ED Zoe steps down as clinical lead and asks that Guy Self hand over the honours and privileges of Clinical Lead to Connie Beauchamp.

Fletch sacrifices everything to save Tess which then later resulting in his dismissal from the department and the ultimate break-up of his marriage to Natalie Fletcher after metal thieves cause a horrendous train derailment. Connie starts her first shift as clinical lead and Lily and Ethan make up, while Cal remains out of the picture. After his wife, Natalie breaks up with him, Fletch goes back in to the resus area hoping Tess would have him back but she refuses knowing what he did to Natalie.

Ethan's advice goes on deaf ears as a competitive father partakes in a cross-country race just hours after a car crash, and when the son is admitted after falling off an obstacle the pair find themselves uncovering home truths and secrets. The event organiser, Samantha is also admitted after slipping from a rope on a different obstacles which opens a new love interest for Jeff. And the roof of a house collapses on a pregnant woman and her boyfriend.

Zoe feels dissatisfied with life as her fortieth birthday arrives and a check-up provides negative feedback. However Zoe's day is about to get worse when she is offered a four-week holiday form from Connie. However when scaffolding collapses at a builders' yard and a son is crushed beneath the metal poles Zoe once again defies orders and heads out to treat her patients. After returning to the ED Zoe and Connie have a heated argument, and with some wise words from Molly Drover, whom Zoe previously treated with a recurring alcohol problem Zoe sees sense and decides to hand in her resignation form... but this won't stop the doctor from ever returning. Meanwhile, Cal steals Ethan's proposal idea of cost-cutting and blood transfusions but with some help from Lily Cal is soon exposed. Rita's drinking becomes obvious as the staff pick her up on her scent.