American Airlines

American Airlines, Inc.

IATA ICAO Callsign AA[1] AAL[1] AMERICAN[2]
Founded	April 15, 1926 (1926-04-15) (earliest predecessor airline as American Airways, Inc.) Chicago, Illinois, United States[3]
Commenced operations	June 25, 1936 (1936-06-25)[3]
AOC #	AALA025A[4]
Hubs	Charlotte Douglas International Airport O'Hare International Airport (Chicago–O'Hare) Dallas/Fort Worth International Airport Los Angeles International Airport Miami International Airport John F. Kennedy International Airport (New York–JFK) LaGuardia Airport (New York–LGA) Philadelphia International Airport Phoenix Sky Harbor International Airport Ronald Reagan Washington National Airport
Frequent-flyer program	AAdvantage
Alliance	Oneworld
Fleet size	959 (mainline)
Destinations	350
Company slogan	"The World's Greatest Flyers Fly American" "Going for Great" "Great is what we're going for"
Parent company	American Airlines Group
Traded as	NASDAQ: AAL
Headquarters	CentrePort, Fort Worth, Texas, United States
Key people	Doug Parker (Chairman & CEO) Robert Isom (President) Elise Eberwein (Executive Vice President) Stephen Johnson (Executive Vice President) Derek Kerr (Executive Vice President and CFO) Maya Leibman (Executive Vice President and CIO)[5]
Revenue	See parent
Operating income	See parent
Net income	See parent
Total assets	See parent
Total equity	See parent
Employees	113,300 (2015)[6]
Website	www.aa.com

American Airlines, Inc. (AA), commonly referred to as American, is a major American airline headquartered in Fort Worth, Texas, within the Dallas-Fort Worth metroplex. It is the world's largest airline when measured by fleet size, revenue, scheduled passenger-kilometres flown, and number of destinations served. American together with its regional partners operates an extensive international and domestic network with an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries.^[7]

American Airlines is a founding member of Oneworld alliance, the third largest airline alliance in the world and coordinates fares, services, and scheduling with alliance partners British Airways, Iberia, and Finnair in the transatlantic market and with Cathay Pacific and Japan Airlines in the transpacific market. Regional service is operated by independent and subsidiary carriers under the brand name of American Eagle.^[8]

American operates out of ten hubs located in Dallas/Fort Worth, Charlotte, Chicago-O'Hare, Philadelphia, Miami, Phoenix, Washington, DC-National, Los Angeles, New York-JFK, and New York-LaGuardia. American operates its primary maintenance base at Tulsa International Airport in addition to the maintenance locations located at its hubs. Dallas/Fort Worth International Airport is American's largest passenger carrying hub handling 51.1 million passengers annually with an average of 140,000 passengers daily. The company as of 2015 employs over 113,300 people.^[6] Through the airline's parent company, American Airlines Group, it is publicly traded under NASDAQ: AAL with a market capitalization of over $40.99 billion as of 2015.

History

American Airlines was started in 1930 via a union of more than eighty small airlines.^[9]

The two organizations from which American Airlines was originated were Robertson Aircraft Corporation and Colonial Air Transport. The former was first formed in Missouri in 1921, with both being merged in 1929 into holding company The Aviation Corporation. This in turn, was made in 1930 into an operating company and rebranded as American Airways. In 1934, when new laws and attrition of mail contracts forced many airlines to reorganize, the corporation redid its routes into a connected system, and was renamed American Airlines. Between 1970 and 2000, the company grew into being an international carrier, purchasing Trans World Airlines in 2001.

In 2011, due to a downturn in the airline industry, American Airlines' parent company AMR Corporation filed for bankruptcy protection. In 2013, US Airways and American Airlines merged. Eventually operations were merged under one operating certificate to create the largest United States airline which kept the American Airlines brand name.^[10]

Corporate affairs

Headquarters

American Airlines is headquartered in Fort Worth, Texas, adjacent to the Dallas/Fort Worth International Airport.^[11] The headquarters is located in two office buildings in the CentrePort office complex and these buildings together have about 1,400,000 square feet (130,000 m²) of space. As of 2014 over 4,300 employees work at this complex.^[12]

Before it was headquartered in Texas, American Airlines was headquartered at 633 Third Avenue in the Murray Hill area of Midtown Manhattan, New York City.^[13][14] In 1979 American moved its headquarters to a site at Dallas/Fort Worth International Airport, which affected up to 1,300 jobs. Mayor of New York City Ed Koch described the move as a "betrayal" of New York City.^[15] American moved to two leased office buildings in Grand Prairie, Texas.^[16] On January 17, 1983, the airline finished moving into a $150 million ($361,000,000 when adjusted for inflation), 550,000-square-foot (51,000 m²) facility in Fort Worth; $147 million (about $353,000,000 when adjusted for inflation) in Dallas/Fort Worth International Airport bonds financed the headquarters. The airline began leasing the facility from the airport, which owns the facility.^[16]

As of 2015 American Airlines is the corporation with the largest presence in Fort Worth.^[17]

New headquarters

In 2015 the airline announced it will build a new headquarters in Fort Worth. Groundbreaking began in the spring of 2016 and occupancy is scheduled for summer 2019.^[18] The airline plans to house 5,000 new workers in the building.^[17]

It will be located on a 41-acre (17 ha) property adjacent to the airline's flight academy and conference and training center, west of Texas State Highway 360, 2 miles (3.2 km)^[18] west from the current headquarters. The airline will lease a total of 300 acres (120 ha) from Dallas-Fort Worth International Airport and this area will include the headquarters.^[17]Construction of the new headquarters is scheduled to occur after the demolition of the Sabre facility.^[18]

The airline considered developing a new headquarters in Irving, on the Texas Stadium site, before deciding to keep the headquarters in Fort Worth.^[17]

U.S. federal government subsidies

As of November 2013 American Airlines and American Eagle received $10,011,836 in annual federal subsidies for Essential Air Services.^[19] These subsidies are awarded by public tender and ensure that small, rural airports can be connected to the national air network.

Labor unions

• The Allied Pilots Association (APA) is an in-house union which represents the nearly 15,000 American Airlines pilots; it was created in 1963 after the pilots left the Air Line Pilots Association (ALPA).^[20] The majority of American Eagle pilots are ALPA members.^[21]
• The Association of Professional Flight Attendants (APFA) represents American Airlines flight attendants, including former USAirways flight attendants.^[22]
• Flight Attendants at American wholly owned Regional Carriers (Envoy - former American Eagle), Piedmont and PSA are all represented by Association of Flight Attendants - Communications Workers of America (AFA-CWA). USAirways Flight Attendants were active members of AFA-CWA prior to the merger. They are honorary lifetime members. AFA-CWA is the largest Flight Attendant Union in the industry and is operated by Flight Attendants.
• The Transport Workers Union-International Association of Machinists alliance (TWU-IAM) represents the majority of American Airlines employed fleet service clerks, mechanics and other ground workers.^[23]
• American's customer service and gate employees belong to the Communications Workers of America/International Brotherhood of Teamsters Passenger Service Association.^[24]

Environmental record

Violations occurring over a 4½ year period—from October 1993 to July 1998—targeted American Airlines for using high-sulfur fuel in motor vehicles at 10 major airports around the country. Under the federal Clean Air Act high sulfur fuel cannot be used in motor vehicles. American Airlines promptly identified and corrected these violations of the Clean Air Act.^[25]

American Airlines' wastewater treatment plant recycles water used at the base to wash aircraft, process rinse water tanks, and irrigate landscape. That alone has saved almost $1 million since 2002. In addition to that, American Airlines has also won the award for the reduction of hazardous waste that saved them $229,000 after a $2,000 investment. A bar code system is used to track hazardous waste. It has led to reduction of waste by 50 percent since 2000.^[26]

Sponsorships

American Airlines is title sponsor of two basketball venues: American Airlines Center (Dallas Mavericks), (Dallas Stars) and American Airlines Arena (Miami Heat).

The company sponsors several professional sports teams:

Corporate identity

Logo

In 1931, Goodrich Murphy, an American employee, designed the AA logo.^[32] The logo was redesigned by Massimo Vignelli in 1967.^[33][34] Thirty years later, in 1997, American Airlines was able to make its logo Internet-compatible by buying the domain AA.com. AA is also American's two-letter IATA airline designator.

On January 16, 2013, American launched a new rebranding and marketing campaign with FutureBrand dubbed, "A New American". This included a new logo replacing the logo used since 1967. American Airlines calls the new logo the "Flight Symbol, incorporating the eagle, star, and the letter “A” of the classic logo.^[35]

Livery

American's early liveries varied widely, but a common livery was adopted in the 1930s, featuring an eagle painted on the fuselage.^[36] The eagle became a symbol of the company and inspired the name of American Eagle Airlines. Propeller aircraft featured an international orange lightning bolt running down the length of the fuselage, which was replaced by a simpler orange stripe with the introduction of jets.

In the late 1960s, American commissioned designer Massimo Vignelli to develop a new livery. The original design called for a red, white, and blue stripe on the fuselage, and a simple "AA" logo, without an eagle, on the tail; instead, Vignelli created a highly stylized eagle, which remained the company's logo until 2013. In 1999, American painted a new Boeing 757 (N679AN) in its 1959 international orange livery. One Boeing 777 and one Boeing 757 were painted in standard livery with a pink ribbon on the sides and on the tail, in support of Susan G. Komen for the Cure. One Boeing 757 is painted with a yellow ribbon on the tailfin on the aircraft and on the side of the body says "Flagship Freedom". American Eagle, the airline's regional airline has the same special livery on ERJ-145 aircraft.

On January 17, 2013, American unveiled a new livery.^[37] Before then, American had been the only major U.S. airline to leave most of its aircraft surfaces unpainted. This was because C. R. Smith hated painted aircraft, and refused to use any liveries that involved painting the entire plane. Robert "Bob" Crandall later justified the distinctive natural metal finish by noting that less paint reduced the aircraft's weight, thus saving on fuel costs.^[38]

In January 2013, American launched a new rebranding and marketing campaign dubbed, "The New American". In addition to a new logo, American Airlines introduced a new livery for its fleet. The airline calls the new livery and branding "a clean and modern update".^[35] The current design features an abstract American flag on the tail, along with a silver-painted fuselage, as a throw-back to the old livery. The new design was painted by Leading Edge Aviation Services in California.^[39] Doug Parker, the incoming CEO indicated that the new livery could be short-lived, stating that "maybe we need to do something slightly different than that ... The only reason this is an issue now is because they just did it right in the middle, which kind of makes it confusing, so that gives us an opportunity, actually, to decide if we are going to do something different because we have so many airplanes to paint".^[40]

In the end, American let its employees decide the new livery's fate. On an internal website for employees, American posted two options, one the new livery and one a modified version of the old livery. All of the American Airlines Group employees (including US Airways and other affiliates) were able to vote.^[41] American ultimately decided to keep the new look. Parker announced that American would keep a US Airways heritage aircraft in the fleet, with plans to add a heritage TWA aircraft and a heritage American plane with the old livery.^[42]

Slogans

• Current: "The World's Greatest Flyers Fly American" ^[43]
• 2015-2016: "Going for great."^[44]
• 2013–2014: AA/US merger (With the introduction of new logo and branding in 2013.) – "The new American is arriving." (Spanish: "El nuevo American está llegando.")^[45]
• 2011–13: – "Be yourself. Nonstop."
• 2000s–13: – "We know why you fly." (Spanish: "Sabemos por qué vuelas")^[46]
• AA/TWA merger – "Two great airlines, one great future."^[47]
• 2001 (post-9/11) – "We are an airline that is proud to bear the name: American."^[48]
• 1998 – early 2000s - "New York's Bridge To The World" (Used for marketing in the New York metropolitan area.)^[49][50]
• Early – mid-1990s – "We Mean Business In Chicago." (Used for marketing in the Chicago market.)^[51]
• 1988 – mid-1990s – "Based Here. Best Here." (Used for marketing in the Dallas/Fort Worth Metroplex.)^[52]
• 1988 – "The On-Time Machine."^[53]
• Late 1980s – "No other Airline gives you more of America, than American."
• 1984–2000 – "Something special in the air." (Several variants of this slogan existed. Variant used on the website: "Something special online.", Spanish variant: "Todo es especial, tú eres especial.", Variant used to market European routes: "Something special to Europe." Variant used with the previous tune: "We're American Airlines. Something special in the air.")^[54]
• 1982 – late 1980s – "En American, tenemos lo que tú buscas." (Spanish slogan, translated to "At American, we've got what you're looking for").
• 1975 – 1984 – "We're American Airlines. Doing what we do best." (The tune used for the campaign would be retained for several years with the "Something special in the air" slogan).^[55]
• 1971 – 1975 – "Our passengers get the best of everything." (also known as "You get the best of everything.")^[56]
• 1969 – 1971 – "It's good to know you're on American Airlines."^[57]
• 1967 – 1969 – "Fly the American Way.", resurrected in 2017^[58][59]
• 1964 – 1967 – "American built an airline for professional travelers." (also known as "You'll love it.")^[60]
• 1950s – 1964 – "America's Leading Airline."

Hubs

Current hubs

American currently operates ten hubs across the continental U.S.

• Dallas/Fort Worth International Airport – American's primary hub, and its largest hub in terms of daily flights and number of destinations and American's primary hub for the South.^[61] American currently has about 85% of the market share and flies approximately 56 million passengers through DFW every year, which is about 153,000 people per day making it the busiest airline at the airport.^[61] American's corporate headquarters are also in Fort Worth near the airport.^[61] Dallas/Fort Worth remains the largest hub for American, in terms of passenger traffic since the American-US Airways merger.^[61] DFW serves as American's primary gateway to Mexico, and secondary gateway to Latin America.^[61]
• Charlotte Douglas International Airport – American's second-largest hub in terms of number of destinations and daily flights.^[62] It is American's primary hub for the Southeastern United States.^[62] About 42 million passengers fly through CLT on American every year, or about 115,000 people per day.^[62] As of 2013 American has about 90% of the market share at CLT, making it the airport's largest airline.^[62] Charlotte was previously US Airways' largest hub before the American-US Airways merger.^[62]
• O'Hare International Airport – The third-largest hub for American in terms of number of flights and American's primary hub for the Midwest.^[63] About 27 million passengers fly on American through O'Hare every year, or about 74,000 people per day.^[63] As of 2013 American has about 40% of the market share at O'Hare making it the airport's second-largest airline after United.^[63] O'Hare was American's second-largest hub before the American-US Airways merger.^[63]
• Philadelphia International Airport – The fourth-largest hub in terms of number of daily flights and American's primary East Coast hub.^[64] American flies approximately 23 million passengers a year through PHL, which is about 63,000 people per day.^[64] As of 2013 American has about 70% of the market share at PHL, making it the airport's largest airline.^[64] PHL was US Airways' second-largest hub before the American-US Airways merger.^[64] Philadelphia is American Airlines' primary European and transatlantic gateway.^[64]
• Miami International Airport – The fifth-largest hub in terms of number of flights.^[65] About 30 million passengers fly through MIA every year on American, which is about 82,000 people per day.^[65] American has about 70% of the market share at Miami International, making it the largest airline at the airport.^[65] Miami was previously American's third-largest hub before the American-US Airways merger.^[65] Miami is American's primary South American and Caribbean gateway.^[65]
• Phoenix Sky Harbor International Airport – The sixth-largest hub in terms of number of flights and destinations^[66] and American's primary western hub.^[67] American flies approximately 23 million passengers a year through PHX, which is about 63,000 people per day.^[67] Currently American has about 52.6% of the market share at PHX, making it the airport's largest airline.^[67] PHX was previously US Airways' third-largest hub before the American-US Airways merger.^[67] Phoenix is American Airlines' only major domestic hub without service to Asia and Europe (service to Europe is currently operated by Oneworld partner British Airways operating a Phoenix to Heathrow flight, however, no transoceanic flights currently exist on AA metal).^[67]
• Ronald Reagan Washington National Airport – The seventh-largest hub for American in terms of number of destinations and flights and American's third hub for the East Coast. The airport also serves as a base for American Airlines Shuttle.^[68] About 12 million passengers fly through DCA on American every year, or about 33,000 people per day.^[68] American has about 23.7% of the market share at DCA, making it the largest carrier at the airport.^[68] DCA was US Airways' fourth-largest hub before the American-US Airways merger.^[68]
• Los Angeles International Airport – The eighth-largest hub in terms of number of destinations and flights and American's hub for the West Coast.^[69] About 15 million passengers fly through LAX on American every year, or about 41,000 people per day.^[69] American has about 18.9% of the market share at LAX, making it the largest carrier at the airport.^[69] LAX was American's fourth-largest hub before the American-US Airways merger.^[69] LAX is American's primary transpacific gateway.^[69]
• John F. Kennedy International Airport – The ninth-largest hub for American in terms of number of destinations and flights and American's secondary East Coast hub.^[70] About 9.4 million passengers fly through JFK on American every year, or about 26,000 people per day.^[70] American has about 11% of the market share at JFK, making it the third-largest carrier at the airport behind Delta and JetBlue.^[70] JFK was American's fifth-largest hub before the American-US Airways merger.^[70] JFK is American's secondary European and transatlantic gateway.^[70]
• LaGuardia Airport – The tenth-largest hub for American in terms of number of destinations and flights and American's fourth hub for the East Coast.^[71] About 7.5 million passengers fly through LGA on American every year, or about 21,000 people per day.^[71] The airport also serves as a base for American Airlines Shuttle. American has about 28% of the market share at LGA, and is the second-largest carrier behind Delta.^[71]

Former hubs

• Lambert–St. Louis International Airport – American closed its St. Louis hub in 2009 because of the declining need for a second Midwestern hub. The St. Louis hub was inherited from Trans World Airlines.^[72]
• Luis Muñoz Marín International Airport – American closed its San Juan hub in 2012. American used San Juan as a connection point for Caribbean destinations using ATR-72 commuter aircraft. American has since removed the ATR-72 series aircraft from its regional fleet and closed its hub at San Juan.^[73]
• Nashville International Airport – American saw a decrease in passenger traffic and closed its Nashville hub in the mid 1990s to cut costs. Former AA CEO, Bob Crandall, stated in a 2006 interview that he wished American never closed their Nashville hub. As of 2017, BNA is one of American's largest non hub stations. ^[74]
• Raleigh–Durham International Airport – American closed its Raleigh-Durham hub in the mid-1990s after it was deemed not profitable.^[75]
• San Jose International Airport – American closed its San Jose hub in the early 2000s. The hub was begun on December 2, 1988 with planned growth to 1991, soon after American acquired Air Cal and was seeking a Northern California hub either in San Jose or San Francisco.^[76] The San Jose hub was inherited with the acquisition of Reno Air. Reno Air had made San Jose a hub in the mid-1990s after American had decided that the competition on the West Coast made the hub unprofitable and closed it.

Maintenance bases

• Dallas/Fort Worth International Airport - Primary base for Airbus A319, and A321 aircraft, Boeing 777 and 787 aircraft, secondary base for Boeing 737, 757, 767, and McDonnell Douglas MD-80 aircraft.^[77]
• LaGuardia Airport - American operates a small maintenance base for Boeing 737 and ERJ-145 aircraft.^[77]
• Pittsburgh International Airport - Primary base for all legacy US Airways Airbus aircraft.^[77]
• Tulsa International Airport - Primary base for all of American's Boeing fleet (with the exception of the 777 and 787), as well as American Eagle aircraft.^[77]

Destinations

American operated interchange flight services in conjunction with Alaska Airlines during the 1970s between Texas and Alaska during the construction of the Trans-Alaska oil pipeline. This interchange agreement allowed for single, no change of aircraft service between Houston, Texas and Dallas/Fort Worth, Texas, and Anchorage, Alaska and Fairbanks, Alaska. The round trip routing of this interchange flight was Houston-Dallas/Fort Worth-Seattle-Anchorage-Fairbanks with Seattle, Washington serving as the interchange point where flight and cabin crews were changed from one airline to the other. Boeing 727-200 jetliners provided by both American and Alaska Airlines were utilized to provide this interchange service.

American Airlines is the only US carrier that flies to Barranquilla, Belo Horizonte, Brasilia, Cali, Cap-Haitien, Cienfuegos, Fort-de-France, Guayaquil, La Paz, Manaus, Maracaibo, Montevideo, Pointe-a-Pitre, San Salvador (Bahamas), Santa Cruz de la Sierra, and Varadero. It is also the leading U.S. carrier to Cuba in terms of passenger volume.

AA hubs listed by departures (Winter 2017)^[78]

Rank	Airport	Flights	Destinations
1	Dallas–Fort-Worth, Texas	804	197
2	Charlotte, North Carolina	664	150
3	Chicago–O'Hare, Illinois	498	122
4	Philadelphia, Pennsylvania	400	112
5	Miami, Florida	350	130
6	Phoenix, Arizona	299	91
7	Washington-Reagan, Virginia	250	60
8	Los Angeles, California	225	70
9	New York-LaGuardia, New York	173	38
10	New York-JFK, New York	105	49

Codeshare agreements

American Airlines codeshares with the following airlines:^[79]

Joint ventures

In particular, American has joint ventures with British Airways, Iberia, and Finnair on transatlantic routes and with Japan Airlines and Qantas on transpacific routes.^[83][84][85]

Fleet

As of February 2017, American Airlines operates a fleet of 939 aircraft, making it the largest commercial fleet in the world. It operates a mix of Airbus, Boeing, Embraer, and McDonnell Douglas aircraft.

Over two thirds of American's aircraft are narrow-bodies, mainly Airbus A320 series and Boeing 737-800. It also operates Boeing 757, Embraer 190 and McDonnell Douglas MD-82/83, but most of them are planned to be phased out within five years.

Its wide-body aircraft are mainly Boeing airliners. It is the third-largest operator of the Boeing 767 series and the fifth-largest operator of the Boeing 777 series. It also operates the Airbus A330.

Cabin

International Flagship Suite

The Flagship Suite is American's international first class product. The newest version is exclusively offered on all Boeing 777-300ERs in the fleet. The older version is offered on some Boeing 777-200s.

• Boeing 777-300ER: Fully lie-flat seats with direct aisle access in a 1-2-1 reverse herringbone configuration. Seat length: 82 inches (208 cm). Equipped with a 17-inch (43 cm) touchscreen monitor and touchscreen handset, two universal AC power outlets, and USB ports.

• Boeing 777-200ER Pre-Retrofit: Fully lie-flat seats with direct aisle access in a 1-2-1 reverse herringbone configuration. Seat Length: 82 inches (208 cm). Equipped with an 8.4 inch (21 cm) touchscreen monitor, and one DC power outlet. Adapters are not provided on domestic flights. These seats are currently in the process of being replaced.

Amenities Include:

• Flagship check-in privileges

• 3 complimentary checked bags

• Access to the Flagship Lounge (International First Class Lounge while the Flagship Lounges are being refurbished)

• Early boarding

• First Class amenity kit

• Turndown service with pajamas

• A pair of Bose QuietComfort Acoustic Noise Canceling Headsets to use during flight

• Inflight wine tasting

• Premium alcoholic beverages and wine selections (including pre-departure champagne service)

• Chef-inspired dining options

• Access to the premium cabin walk-up bar, which features assorted snacks and beverages throughout the duration of the flight.

International Business Class

• Airbus A330: Fully lie-flat Cirrus seats manufactured by Zodiac Seats France and designed by JPA Design with direct aisle access in a 1-2-1 reverse herringbone configuration. Seat length: 76-80 inches (193–203 cm). Equipped with a 12.1 inch (31 cm) touchscreen monitor, one universal AC power outlet, and USB ports.[1]

• Boeing 777-300ER: Fully lie-flat Cirrus seats manufactured by Zodiac Seats UK, designed by JPA Design, and licensed from Cathay Pacific with direct aisle access in a 1-2-1 reverse herringbone configuration. Seat length: 76-80 inches (193–203 cm). Equipped with a 15.4 (39 cm) inch touchscreen monitor, one universal AC power outlet, and USB ports.[2]

• Boeing 787-8: Fully lie-flat seats manufactured by Zodiac Seats France and designed for American Airlines with direct aisle access in a 1-2-1 reverse herringbone configuration with front-facing and rear-facing seats. Seat length: 77 inches (196cm). Equipped with a 16-inch (41 cm) touchscreen monitor and touchscreen handset, two universal AC power outlets, and USB ports.

• Boeing 777-200ER Post-Retrofit (Version 1): Fully lie-flat seats manufactured by Zodiac Seats France, designed for American Airlines, with direct aisle access in a 1-2-1 reverse herringbone configuration with front-facing and rear-facing seats. Seat length: 77 inches (196cm). Equipped with a 16-inch (41 cm) touchscreen monitor and touchscreen handset, two universal AC power outlets, and USB ports.

• Boeing 777-200ER Post-Retrofit (Version 2): Fully lie-flat Super Diamond seats manufactured by B/E Aerospace and designed for American Airlines with direct aisle access in a 1-2-1 reverse herringbone configuration. Seat length: 77 inches (196cm). Equipped with a BLANK touchscreen monitor and touchscreen handset, one universal AC power outlet, and USB ports.

• Boeing 777-200ER Pre-Retrofit: Angled lie-flat seats manufactured by Recaro in a 2-3-2 configuration. Seat length: 58-61 inches (147–155 cm). Equipped with a 10.6 inch touchscreen and a DC power outlet. American Airlines no longer flies this configuration.

• Boeing 767-300ER Post-Retrofit: Fully lie-flat seats designed by Thompson Aero Seating with direct aisle access in a 1-2-1 staggered configuration. Equipped with Samsung Galaxy Tab™ 10.1 inch (26 cm) tablets, two universal AC power outlets (one to power the tablet), and USB ports.

• Boeing 767-300ER Pre-Retrofit: Angled lie-flat seats manufactured by Recaro in a 2-2-2 configuration. Seat length: 58-61 inches (147–155 cm). Equipped with Samsung Galaxy Tab™ 10.1 inch (26 cm) tablets, and two DC power outlets (one to power the tablet).These seats are currently in the process of being replaced.[5]

• Boeing 757-200 Post-Retrofit: Fully lie-flat Diamond seats manufactured by B/E Aerospace and designed for American Airlines in a 2-2 configuration. Seat length: 75–78 inches (191–198cm). Equipped with Samsung Galaxy Tab™ 10.1 inch (26 cm) tablets, and two universal AC power outlets (one to power the tablet).

• Boeing 757-200 Pre-Retrofit (Version 1): Angled lie-flat seats manufactured by Recaro in a 2-2 configuration equipped on legacy American Airlines aircraft. Seat length: 58-61 inches (147–155 cm). Equipped with a 10.6 inch touchscreen and a DC power outlet. These seats are currently in the process of being replaced.

• Boeing 757-200 Pre-Retrofit (Version 2): Recliner seats in 2-2 configuration equipped on legacy US Airways aircraft. Seat length: 60 inches (152 cm). Equipped with Samsung Galaxy Tab™ 10.1 inch (26 cm) tablets, and a DC power outlet. These seats are currently in the process of being replaced.

Amenities Include:

• Priority check-in privileges

• 2 complimentary checked bags

• Access to the Admirals Club

• Early boarding

• Business Class amenity kit

• A pair of Bose QuietComfort Acoustic Noise Canceling Headsets to use during flight

• Premium alcoholic beverages and wine selections (including pre-departure beverage service)

• Chef-inspired dining options

• Access to the premium cabin walk-up bar, which features assorted snacks and beverages throughout the duration of the flight (available on the Boeing 777-300ER, Boeing 777-200 Retrofit, Boeing 787-8, and Boeing 787-9)

• On flights from Los Angeles to Hong Kong and Sydney and Dallas to Hong Kong, turndown service and pajamas are also provided

Transcontinental

American has dedicated 17 Airbus A321s (A321T) in its fleet for the specific use of flying transcontinental routes between New York JFK–Los Angeles and New York JFK–San Francisco. These aircraft offer two premium cabins, First Class and Business Class, which are unique among domestic mainline aircraft in American's fleet:

• First Class: Seats are arranged in a 1-1 reverse herringbone configuration offering direct aisle access. They are fully lie-flat, and come equipped with a 15.4 (39 cm) inch touchscreen monitor, universal AC power outlets, and USB ports. These seats are similar to the ones in the Business Class cabin on the Boeing 777-300ER. Transcontinental First Class passengers receive exclusive amenities such as Flagship check-in at New York JFK and LAX, and an amenity kit that is similar to the one given to international Business Class passengers.^[86]

• Business Class: Fully lie-flat seats are set up in a 2-2 configuration. Equipped with a 15.4 inch (39 cm) touchscreen monitor, two universal AC power outlets, and two USB ports.^[86]

Amenities offered to all Transcontinental premium cabin passengers include Admirals Club access, premium food and beverage options, and a pair of Bose QuietComfort Acoustic Noise Canceling Headsets.^[86]

Domestic First Class

First Class is offered on all domestic mainline aircraft, as well as regional aircraft with more than 50 seats. When such aircraft are used on flights to international destinations including Canada, Mexico, Central America, and the Caribbean, the First Class cabin is branded as Business Class. Seats range from 19–21 inches (48–53 cm) in width and have 37–42 inches (94–106 cm) of pitch.^[87] Dining options include free snacks, beverages, and alcohol on all flights, with three-course meals offered on flights 900 miles (1,448 km) or longer (select routes under 900 miles offer meal service).^[88]

Premium Economy

On December 9, 2015, American announced a new Premium Economy product for most long-haul widebody aircraft. This new product will debut on the new 787-9s in late 2016 and will be available on the new A350s in 2018. It will also be retrofitted to all other widebody aircraft within the next three years, excluding 767s due to their upcoming retirement. The seats will be wider than standard Main Cabin seats and will offer 38" of pitch, 2" more than Main Cabin Extra seats, as well as a footrest. Premium Economy customers will also get two free checked bags, priority boarding, and enhanced food and drink service including free alcohol. This product will make American Airlines the first U.S. carrier to offer a four-cabin aircraft.^[89]

Main Cabin Extra

American's economy plus product (not to be confused with premium economy), Main Cabin Extra, is available on most of the mainline fleet and American Eagle regional aircraft with more than 50 seats. Exceptions include a majority of former US Airways aircraft (as of May 2015), US Airways Express regional aircraft, and a handful of 777-200ERs that have yet to be retrofitted. Seats range from 17.2–18.5 inches (44–47 cm) in width and have 34–38 inches (86–97 cm) of pitch, which is 4–6 more inches of pitch offered in regular economy seating.^[87] American will retain Main Cabin Extra when the new Premium Economy product enters service in late 2016.^[89]

Main Cabin

Main Cabin is American's economy product, and is found on all mainline and regional aircraft in its fleet. Seats range from 17–18.5 inches (43–47 cm) in width and have 30–32 inches (76–81 cm) of pitch.^[87] Newer aircraft, including all Boeing 777-300ER, refurbished Boeing 777-200ER's, all Boeing 787 Dreamliners, all Airbus A330s, all newly delivered Airbus A319s and Boeing 737s, and most newly delivered Airbus A321s, include seatback TVs, featuring AVOD in each seat.

Basic Economy

American's basic economy product, Basic Economy, is available on select routes. It is American's lowest main cabin fare. Basic economy is located in main cabin, but comes with restrictions. These restrictions include assigned seat at check in, no access to overhead bins, no upgrades or refunds, and boarding in the last group.^[90]

American Airlines marketed increased legroom in economy class as "More Room Throughout Coach", also referred to as "MRTC" starting in February 2000.^[91] Two rows of economy class seats were removed on Boeing 737 and McDonnell Douglas MD-80 aircraft.^[92] Amid financial losses, this scheme was discontinued in 2004.^[92][93]

In May 2017, American announced they would be adding more seats to some of its Boeing 737 Max jetliners and reducing overall legroom in the basic economy class. The last three rows will lose two inches; going from the current 31 to 29 inches. The remainder of the economy cabin will have 30 inches of legroom. This compares to Jet Blue with 34 inches of legroom and Spirit with 28 inches.^[94]

AAdvantage

AAdvantage is the frequent flyer program for American Airlines. It was launched on May 1, 1981, and it remains the largest frequent flyer program with over 67 million members as of 2011.

Lounges

Admirals Club

The Admirals Club was conceived by AA president C.R. Smith as a marketing promotion shortly after he was made an honorary Texas Ranger. Inspired by the Kentucky colonels and other honorary organizations, Smith decided to make particularly valued passengers "admirals" of the "Flagship fleet" (AA called its aircraft "Flagships" at the time).^[95] The list of Admirals included many celebrities, politicians, and other VIPs, as well as more "ordinary" customers who had been particularly loyal to the airline.

There was no physical Admirals Club until shortly after the opening of LaGuardia Airport. During the airport's construction, New York Mayor Fiorello LaGuardia had an upper-level lounge set aside for press conferences and business meetings. At one such press conference, he noted that the entire terminal was being offered for lease to airline tenants; after a reporter asked whether the lounge would be leased as well, LaGuardia replied that it would, and a vice president of AA immediately offered to lease the premises. The airline then procured a liquor license and began operating the lounge as the "Admirals Club" in 1939.

The second Admirals Club opened at Washington National Airport. Because it was illegal to sell alcohol in Virginia at the time, the club contained refrigerators for the use of its members, so they could store their own liquor at the airport. For many years, membership in the Admirals Club (and most other airline lounges) was by the airline's invitation. After a passenger sued for discrimination,^[96] the Club (and most other airline lounges) switched to a paid membership program.

Flagship Lounge

Though affiliated with the Admirals Club and staffed by many of the same employees, the Flagship Lounge is a separate lounge specifically designed for customers flying in First Class on transcontinental domestic flights and international flights, as well as AAdvantage Executive Platinum and Oneworld Emerald frequent flyers.^[97] Flagship Lounges are now available at four airports: Chicago-O'Hare, London-Heathrow, Los Angeles, and New York-JFK.^[98] American also previously offered a Flagship Lounge in Miami from 2000 to 2002, and again from 2009.^[99] It plans to open again in 2017.

Accidents and incidents

In popular culture

• In the 1960s, Mattel released a series of American Airlines Stewardess Barbie dolls.^[100]
• Throughout the 1990s, American Airlines was featured in John Hughes' Home Alone trilogy of movies.^{[101][102][103]}
• In August 2008, in a Season 2 episode of Mad Men (Episode 2, titled "Flight 1"), Pete Campbell's father is a passenger on American Airlines Flight 1 which crashes shortly after takeoff from Idlewild Airport (now John F. Kennedy International Airport), killing all the passengers and crew on board.
• American Airlines was a sponsor of a travelogue segment of the Univision show Sábado Gigante titled La Cámara Viajera.
• American Airlines was extensively featured in the 2009 movie Up in the Air as part of a marketing tie-in between the airline and Paramount Pictures.^[104]
• In 2013, American Airlines collaborated with Disney to promote Planes by featuring a cameo appearance of a passenger airliner named Tripp, with the American Airlines livery to promote its new image.^[105]
• Airport 1975 used a Boeing 747-123 Freighter (cargo variant) s/n 20390 (registration N9675), leased from American Airlines.^[106]

See also

• AAirpass
• Air transportation in the United States
• List of airlines of the United States
• List of airports in the United States

References

Further reading

External links

Wikivoyage has a travel guide for Air travel in the United States.

• Official website (Mobile)
  • "American Airlines is Social" – Links to official Facebook, Google+ and Twitter
• Official American Airlines Vacations website
• American Way inflight magazine
• Timetableimages.com has many timetables from the 1930s until 1967, showing where American flew, how often, how long it took and how much it cost.