SPi Global

SPi Global

Type	Public under ePLDT (NYSE: PHI)
Industry	Business Process Outsourcing Customer Relationship Management Customer Interaction Services Call Center Consulting Content Solutions Healthcare Services
Founded	1980
Headquarters	Makati City, Philippines
Number of locations	Operating in 30 locations
Area served	North America, Europe, Asia-Pacific
Key people	Maulik Parekh President & CEO, SPi Global Maria Cecilia Ampeloquio Chief People Officer Kumar Subramaniam Chief Finance Officer Patrick Santos Chief Information Officer Ryan Laureano Chief Administrative Officer and General Counsel Celeste Ilagan Senior Vice President, Marketing and External Affairs John O’Donnell President, SPi Healthcare Ratnadeep Datta President, Content Solutions Michael O'Brien Executive Vice President, Content Solutions Rommel Regino Senior Vice President Operations, Customer Relationship Management Ken Lamzon Vice President, Strategies, Solutions & Integration John Wheeler Senior Vice President, Strategy & Emerging Technologies Scott Mann Senior Vice President, Sales, Customer Relationship Management Aman Jeloka Head, Corporate Strategy, Mergers & Acquisitions, SPi Global
Parent	CVC Capital Partners (Asia Outsourcing Gamma Ltd.) (80%) Philippine Long Distance Telephone Company (20%)
Website	www.spi-global.com

SPi Global is the Philippines' business process outsourcing provider, with 30 offices and facilities around the world, including the USA, the Netherlands, the Philippines, India, Vietnam, and Australia. It^[1] has over 18,000 employees, delivering a wide range of solutions in Customer Relationship Management, Content, and Healthcare.

SPi Global offers business outsourcing solutions in industries such as: publishing, healthcare, financial services, entertainment and media, government and utilities, retail, and telecommunications. It functions in outsourcing call centers customer care, customer service (voice and non-voice), help desk support, content editorial and production, content conversion, coding, database structuring and support, transaction processing, medical transcription, billing and revenue cycle management, and coding and billing compliance.

On February 5, 2013, PLDT sold 80% shares of SPi Global to London-based CVC Capital Partners.^[2]

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