Microsoft Dynamics

Microsoft Dynamics
Developer(s) Microsoft
Preview release None
Development status Active
Operating system Microsoft Windows
Type enterprise resource planning and customer relationship management
Website www.microsoft.com/dynamics

Microsoft Dynamics is a line of enterprise resource planning (ERP) and customer relationship management (CRM) software applications. Microsoft Dynamics applications are delivered through a network of reselling partners who provide specialized services.[1] Very few installations are made without the aid, and cost, of these resellers. In its 2013 update, the first since 2009, Microsoft removed many capabilities of users to access features such as report-writing without the intervention, and cost, of members of their approved reseller network .[2] Microsoft Dynamics is part of Microsoft Business Solutions. Dynamics can be used with other Microsoft solutions, such as SharePoint, Yammer, Office 365, Azure and Outlook. The Microsoft Dynamics focus industries are retail, service, manufacturing, financial services, and public sector. Microsoft Dynamics provides business solutions for both small & medium businesses and Enterprise.[3][4]

Products

Microsoft Dynamics ERP comprises a group of enterprise-resource-planning products primarily geared toward midsize organizations with simple corporate structures and low-to-moderately complex production models. Microsoft Dynamics ERP includes five primary products:

Microsoft Dynamics CRM is a customer relationship management application, sold separately from Microsoft, that provides sales, service, and marketing capabilities. Microsoft sells Microsoft Dynamics CRM either as on-premises software or as a software-as-a-service offering called "Microsoft Dynamics CRM Online".

Related products

Microsoft Dynamics includes a set of related products:

Microsoft also sells, for additional cost, its Microsoft Dynamics Sure Step, as an implementation methodology for Microsoft Dynamics for its resellers to utilize.

References

External links

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