Institute of Customer Service

Institute of Customer Service
not for profit
Founded 1996
Headquarters London
Key people
Jo Causon (chief executive)
Website Institute of Customer Service

The Institute of Customer Service is the independent, professional body for customer service delivering tangible benefits to organisations and individuals so that they can improve their customers’ experience and their own business performance. It offers membership to individual customer service professionals and organisations. Nearly 5,000 individuals and over 400 organisations are members.

The Institute runs National Customer Service Week in the first full week of October each year.

The Institute:

External links

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