Firstsource

Firstsource
Public company BSE: 532809
NSE: FSL
Industry Business process management
Founded 2001
Headquarters Mumbai, Maharashtra, India
Key people
 Sanjiv Goenka
(Executive Chairman)
Rajesh Subramaniam
(CEO & MD)
Services Business process outsourcing, knowledge process outsourcing
Revenue Increase ₹6.62 billion (US$97 million) (2009-10)[1]
Increase ₹673 million (US$9.9 million) (2009-10)[1]
Website www.firstsource.com

Firstsource (NSE: FSL, BSE: 532809) is a provider of business process outsourcing services headquartered in Mumbai, Maharashtra, India. Firstsource provides customized business process management to customers in the banking and financial services, customer services, telecom and media, and healthcare sectors. Firstsource is ranked No. 11 in IT companies and overall ranked # 365 in India in Fortune India 500 list in 2011.[2] Its clients include Fortune 500 financial services, telecommunications and healthcare companies. Firstsource has operations in India, US, Ireland, UK, and Philippines. It was formerly ICICI OneSource.[3][4][5][6][7] It is now an RPG group company, as was taken over by Sanjiv Goenka.

Trivia

Firstsource is listed among "25 Best Employers in India 2011" as per Outlook Business - Aon Hewitt study 2011.[8] Employees in the organization have developed their management skills, working within organization and were involved in building Firstsource into the independent commercial enterprise that exists today.[9][10]

Locations

Firstsource at Fort Scott, Kansas

Firstsource operates from Asia, Europe, Northern America, and most recently Eastern Asia.[11][12]

India

In India it operates from Mumbai, Bangalore, Chennai, Kolkata, Trichy, Cochin, Vijayawada, Indore, Siliguri, Bhubaneshwar, Jalandhar, Bhopal, Jaipur, Jodhpur, Puducherry and Patna. The operations in India are Finance and Accounting, Customer Services, Telecom & Media and Healthcare business.[13][14]

UK

Space One 1, Beadon Road,London

Discovery House, Bute Place, Cardiff

Linenhall Street, Belfast

Oyster House, Wellington Place, Belfast (The old Y.M.C.A. building)

Derry/Londonderry

USA

1661 Lyndon Farm Court,Louisville, Kentucky 40223
2975 Chad Drive, Eugene, Oregon 97405 7715 NW 48 St Suite 100 Miami, FL 33166

Ireland

Alexandra House, The Sweepstakes, Ballsbridge

See also

References

  1. 1 2 "BSE Plus". Bseindia.com. Retrieved 28 September 2010.
  2. ↑ "Fortune India 500 complete list" (PDF). Fortune Indis. Retrieved 18 December 2011.
  3. ↑ "ICICI One source Transformation" (PDF). Firstsource. 23 November 2006. Retrieved 23 November 2006.
  4. ↑ "ICICI, Temasek revive Firstsource stake sale: sources". The Wall Street Journal. 9 November 2009. Retrieved 24 April 2010.
  5. ↑ "FISO.BO". Reuters. 24 April 2010. Retrieved 24 April 2010.
  6. ↑ "FSOL@IN". Bloomberg. 24 April 2010. Retrieved 24 April 2010.
  7. ↑ "Firstsource FY10 PAT up 343% at Rs 136.1 cr". Press Trust of India / Mumbai. 30 April 2010. Retrieved 30 April 2010.
  8. ↑ "HUL, Bharti Airtel, NTPC among 25 best employers: Hewitt". financialexpress. 6 May 2011. Retrieved 20 May 2011.
  9. ↑ "National Stock Exchange of India". NSEI. 22 April 2010. Retrieved 22 April 2010.
  10. ↑ "Firstsource announces change in leadership". Business Standard. 8 April 2010. Retrieved 21 April 2010.
  11. ↑ "Moneycontrol". Moneycontrol. 21 April 2010. Retrieved 21 April 2010.
  12. ↑ "ICICI To Cut Stake in 3i Infotech, Firstsource: sources". VC Circle. 22 March 2009. Retrieved 24 April 2010.
  13. ↑ "Firstsource Corporate Overview 2014" (PDF). Firstsource. 9 May 2014. Retrieved 9 May 2014.
  14. ↑ "Firstsource CEO Ananda Mukerji quits". Economic Times. 8 April 2010. Retrieved 9 April 2010.

External links

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