David R. Hekman

David R. Hekman (born 1978) is an assistant professor of management and entrepreneurship at the University of Colorado at Boulder. [1] Hekman is most notable for his research focusing on improving organizational health. His examination of the pay disparity between white men and women and minorities,[2] has been widely summarized and written about in leading popular press outlets including The New York Times, The Washington Post, The Boston Globe, The Chicago Tribune, The Atlantic, and Forbes.


Education

A Michigan native, Hekman received a Bachelor of Business Administration in 2000 at Grand Valley State University, where he was voted "Outstanding Finance Student of the Year" by the faculty. He received a Ph.D. in Management from the University of Washington in 2007.

Professional career

In 2000, was hired by aerospace manufacturing company Goodrich Corporation. In 2002, Hekman began teaching undergraduate and MBA business courses at the University of Washington.[3] In 2005, Hekman was hired as a consultant to Mark Emmert, University of Washington president.[4]

In 2007, Hekman was hired as a research faculty in the University of Washington School of Public Health.[5] He teaches courses in health care management and strategic management at the University of Colorado at Boulder.[6]

Hekman's research focuses on improving organizational health by minimizing organizational problems and increasing workplace virtues. Hekman examined the pay disparity between white men and women and minorities,[7] finding that customers who viewed videos featuring a black male, a white female, or a white male actor playing the role of an employee helping a customer were 19 percent more satisfied with the white male employee's performance.[8] In a second study, he found that white male doctors were rated as more approachable and competent than equally well performing women or minority doctors.[9][10][11][12]

Hekman also examined physicians attachment with their employers, physician technology resistance, and reduced healthcare quality,[13][14] finding that an employee's weak attachment is socially contagious, ultimately leading coworkers to leave the organization.[15][16]

Hekman has also studied how to promote virtue in the workplace. He observed that leader humility involves leaders modeling to followers how to grow by engaging in the three behaviors of admitting weaknesses, appreciating followers' strengths, and modeling teachability.[17] [18] [19] He identified four main types of workplace courage: standing up to authority, uncovering mistakes, structuring uncertainty, and protecting those in need. [20]

References

  1. ↑ David Hekman personal page at CU Boulder. 2012. http://leeds-faculty.colorado.edu/dahe7472
  2. ↑ Hekman, David R.; Aquino, Karl; Owens, Brad P.; Mitchell, Terence R.; Schilpzand, Pauline; Leavitt, Keith. (2009) An Examination of Whether and How Racial and Gender Biases Influence Customer Satisfaction. Academy of Management Journal. http://journals.aomonline.org/inpress/main.asp?action=preview&art_id=610&p_id=1&p_short=AMJ
  3. ↑ University of Washington Course Catalog (2002) http://www.washington.edu/students/timeschd/AUT2003/mgmt.html
  4. ↑ Roseth, Robert. (2005) "Emmert launches leadership initiative." University Week, April 7, 2005.
  5. ↑ University of Washington Faculty Personnel Status Report for January 17, 2008 https://www.washington.edu/admin/acadpers/reports/2008/January_2008_provost_report.pdf
  6. ↑ UWM online schedule of classes. Hekman listed as BUS ADM 600 and BUS ADM 720 instructor. http://www4.uwm.edu/schedule/index.cfm?a1=subject_details&subject=BUS%20ADM&strm=1084
  7. ↑ Hekman, David R.; Aquino, Karl; Owens, Brad P.; Mitchell, Terence R.; Schilpzand, Pauline; Leavitt, Keith. (2009) An Examination of Whether and How Racial and Gender Biases Influence Customer Satisfaction. Academy of Management Journal. http://journals.aomonline.org/inpress/main.asp?action=preview&art_id=610&p_id=1&p_short=AMJ
  8. ↑ Hekman, David R.; Aquino, Karl; Owens, Brad P.; Mitchell, Terence R.; Schilpzand, Pauline; Leavitt, Keith. (2009) An Examination of Whether and How Racial and Gender Biases Influence Customer Satisfaction. Academy of Management Journal. http://journals.aomonline.org/inpress/main.asp?action=preview&art_id=610&p_id=1&p_short=AMJ
  9. ↑ Bakalar, Nicholas (2009) “A Customer Bias in Favor of White Men.” New York Times. June 23, 2009, page D6. http://www.nytimes.com/2009/06/23/health/research/23perc.html?ref=science
  10. ↑ Vedantam, Shankar (2009) “Caveat for Employers.” Washington Post, June 1, 2009, page A8 http://www.washingtonpost.com/wp-dyn/content/article/2009/05/31/AR2009053102081.html
  11. ↑ Jackson, Derrick (2009) “Subtle, and stubborn, race bias.” Boston Globe, July 6, 2009, page A10 http://www.boston.com/bostonglobe/editorial_opinion/editorials/articles/2009/07/06/subtle_and_stubborn_race_bias/
  12. ↑ National Public Radio, Lake Effect, http://www.wuwm.com/programs/lake_effect/view_le.php?articleid=754
  13. ↑ Hekman, D.R., Steensma, H.K., Bigley, G.A., Hereford, J.F., (2009) “Combined Effects of Organizational and Professional Identification on the Reciprocity Dynamic for Professional Employees.” Academy of Management Journal. Volume 52, Number 3. http://journals.aomonline.org/inpress/main.asp?action=preview&art_id=473&p_id=1&p_short=AMJ
  14. ↑ Hekman, D.R., Steensma, H.K., Bigley, G.A., Hereford, J.F., (2009) “Effects of Organizational and Professional Identification on the Relationship Between Administrators’ Social Influence and Professional Employees' Adoption of New Work Behavior.” Journal of Applied Psychology.
  15. ↑ Felps, W., Mitchell, T.R., Hekman, D.R., Lee, T.M, Harman, W., Holtom, B. (2009) “Turnover Contagion: How Coworkers’ Job Embeddedness and Coworkers’ Job Search Behaviors Influence Quitting.” Academy of Management Journal. Volume 52, Number 3. http://journals.aomonline.org/inpress/main.asp?action=preview&art_id=452&p_id=1&p_short=AMJ
  16. ↑ Glass, Ira. (2008) "Ruining It for the Rest of Us" Episode 370. Original Air Date December 18, 2008 http://www.thisamericanlife.org/radio_episode.aspx?sched=1275
  17. ↑ Owens, B. & Hekman, D.R. 2012. Modeling How to Grow: An Inductive Examination of Humble Leader Behaviors, Outcomes, and Contingencies. Academy of Management Journal, 55: 787-818.
  18. ↑ Makovsky, K. 2012. "What Makes a Good Leader?" Forbes Magazine. http://www.forbes.com/sites/kenmakovsky/2012/02/16/what-makes-a-good-leader/
  19. ↑ Villarica, H. "Study of the Day: Humble Leaders Are Better Liked and More Effective." The Atlantic.
  20. ↑ Schilpzand, P. Hekman, D.R., & Mitchell, T.R. 2014. "An Inductively-Generated Typology and Process Model of Workplace Courage". Forthcoming in Organization Science.

External links

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