Burger King Specialty Sandwiches

Original Chicken Sandwich
The primary product in the
Specialty Sandwich line
Nutritional value per 1 sandwich (219 g)
Energy 640 kcal (2,700 kJ)
53 g
Sugars 7 g
Dietary fiber 3 g
36 g
Saturated 6 g
Trans 0 g
29 g
Minerals
Sodium
(76%)

1140 mg

Other constituents
Cholesterol 70 mg
May vary outside US market.
Percentages are roughly approximated using US recommendations for adults.
Source:

The Burger King Specialty Sandwiches are a line of sandwiches developed by the international fast-food restaurant chain Burger King in 1978 and introduced in 1979 as part of a new product line designed to expand Burger King's menu with more sophisticated, adult oriented fare beyond hamburgers. Additionally, the new line was intended to differentiate the company from other fast food hamburger restaurants at the time. Since the line's introduction, the other sandwiches have been discontinued, leaving the chicken offering, the Original Chicken Sandwich (abbreviated as OCS), as the primary product left. Additionally, other sandwiches that utilize the same roll as the chicken sandwich have been introduced to the company's menu both domestically and internationally since the original product line was introduced.

Burger King markets the Original Chicken Sandwich under several different names globally, including the Long Chicken, BK Chicken and Chicken Royal in the international markets it does business. The company also produces other variants that are specifically tailored to meet local taste preferences or customs of the various regions and countries in which it does business. To promote continuing interest in the product, Burger King occasionally releases limited-time (LTO) variants in the line that have different toppings or ingredients such as ham, Italian sausage or pulled pork. Being one of the company's major offerings, the Specialty Sandwiches are sometimes the center of product advertising for the company. Despite being a major product line in the company's portfolio, Burger King has registered very few global trademarks to protect its investment in the products.

History

During the mid-1970s, Burger King was having issues with its operations, franchises and image.[1] In 1978, Donald N. Smith was hired from McDonald's to help restructure the corporate operations of Burger King to better compete against his former company as well as the then up-and-coming chain, Wendy's. As part of an operational overhaul he dubbed "Operation Phoenix", Smith reorganized the corporate operations of Burger King.[2] He also initiated a development plan for a new product line that would become the Specialty Sandwich line. Development began that year, and while the company found that the new product lines would add an approximate eight second delay to the production time of orders and would cost about $39 million in lost productivity,[3] the product was introduced in 1979.[1] Despite these possible sales losses and time issues, the new products were successful and the company's sales increased by 15 percent.[1]

This line — with many non-hamburger sandwiches, including chicken and fish — significantly expanded the breadth of the Burger King menu. The amount of new additions, several new sandwiches made with disparate ingredients was made possible due the design of Burger King's kitchen. The chain's kitchen is modeled around a more flexible concept that allows for a multiple work-flow operations where preparation stations can be re-tasked more easily.[4] In comparison, McDonald's kitchen at the time was a more rigidly designed assembly line concept intended to quickly produce a more uniform product and was not easily adapted to new products.[5] This more rigid system prevented McDonald's from broadening its menu to effectively competing with Burger King and other similar chains that were more flexible and were better positioned to expand their menu.[6]

The introduction of the Specialty Sandwich line was one of the first attempts by a major fast food chain to target a specific demographic, in this case adults aged between 18 and 34 years, members of which were presumably willing to spend more on a higher quality product.[2]:119 Included in the new line was the Original Chicken Sandwich, a ham and cheese sandwich, a roast beef sandwich, a new fish sandwich called the Long Fish Sandwich, and a new burger called the Sirloin Steak Sandwich.[1][4] The ham and cheese sandwich replaced an earlier version ham and cheese sandwich called the Yumbo that was served hot and was the size of a hamburger.[7] In 1981 the chain tested a veal parmigiana sandwich in limited areas of the United States and took it national in 1982.[8] It was also sold in New England as part of limited time offering (LTO) in 1988.[9]

While most of the line has since been discontinued, the company's Original Chicken Sandwich is still offered in North America, Europe and other markets. The ham and cheese sandwich was a regional offering,[10] however it was reintroduced nationally in the United States as the Yumbo Sandwich in November 2014. The Yumbo name refers to a smaller snack based sandwich from the 1970s and early 1980s which was a heated ham and cheese sandwich served on a smaller, hamburger roll.[11] The Long Fish was discontinued and the Whaler fish sandwich was reintroduced in 1983,[12] while the Steak Burger sandwich was discontinued all together.

Product description

Original Chicken Sandwich

The Original Chicken Sandwich

The Original Chicken Sandwich consists of a breaded, deep-fried white-meat chicken patty with mayonnaise and lettuce on a sesame seed sub-style bun.[13] Burger King will also add any condiment it sells upon request based on its long standing slogan "Have It Your Way".[14] Additionally, Burger King has sold several different promotional varieties throughout the years as limited time offerings (LTO), such as the Philly chicken sandwich with American cheese, peppers and onions or the Angry Chicken Sandwich served with pepper jack cheese, bacon, "Angry" sauce, jalapeño slices, mayonnaise, lettuce and tomato.[15][16]

Notable variants

The International Chicken Sandwiches line was introduced in 1988 and is a group of three sandwiches with different toppings that are associated with cuisine from various international regions. The Italian Chicken Sandwich is a chicken parmigiana sandwich with marinara sauce and mozzarella, The French Chicken Sandwich is a Chicken Cordon Bleu sandwich with ham and Swiss cheese and the American Chicken Sandwich has mayonnaise, lettuce, tomato and American cheese.[7] Similar regional inspired sandwiches included the Philly Chicken Sandwich which was a chicken version of a Philly cheesesteak sandwich made with red and green bell peppers, onions and cheese,[17][15] and the Hawaiian BK Chicken with mayonnaise, lettuce, bacon, American cheese and pineapple sold in New Zealand.[18][19]

Burgers

Besides the Original Chicken sandwich, Burger King has sold or sells several other sandwiches that are similar to the Specialty Sandwiches. Several burgers have been sold on this family of sandwiches, including a pair of triple cheeseburgers called the Limo Burger and the X-Tra Long Cheeseburger,[20][21] the Bull's-Eye Barbecue Burger which was a type of double cheeseburger that included two hamburger patties, American cheese, bacon and Kraft Bull's-eye brand barbecue sauce,[22] and the BBQ Hero which was also another type of double cheeseburger with barbecue sauce, bacon, lettuce, tomato and onions.[7] The company introduced another burger in this family called the Extra Long BBQ Cheeseburger in June 2014. The sandwich consisted of two burger patties, BBQ sauce and onion rings.[23] It is similar in composition to the chain's Rodeo Cheeseburger.[24]

Other products

A grilled Italian sausage sandwich was sold in 1992 and was served with onions & peppers or parmigiana style with mozzarella cheese & marinara sauce.[25] As part of the company's BK Dinner Baskets promotion in 1993, the chain introduced a grilled meatloaf sandwich with ketchup and onions in the United States.[26][27] In 2013, Burger King sold a bratwurst sandwich in a regional limited time offering in the US states of Wisconsin and Illinois. The sandwich featured a bratwurst manufactured by Johnsonville Foods, raw onion and yellow mustard.[28] Despite being discontinued, versions of the steak sandwich have been re-released several times since the 1970s. The BK Dinner baskets featured a steak sandwich,[29] and in 2003 Burger King New Zealand introduced the Big Bloke Steak Sandwich which was almost identical to the 1979 sandwich.[30]

In a 2015 summer promotion, Burger King brought back its pulled pork sandwich, previously sold in 2012 and 2013,[31][32] in a new format linked to its new "XL" (extra long) sandwiches.[33] The original sandwich was served on what the company called an "artisan" roll with pickles, onions, Sweet Baby Ray's brand barbecue sauce, and a coleslaw sauce,[31][32] while the 2015 XL Pulled Pork sandwich eliminated the coleslaw sauce and changed over to the 7-inch steak roll of the Specialty Sandwich.[33]

Advertising

Burger King introduced the Specialty Sandwich line under its Burger King and I promotional campaign developed by the J. Walter Thompson (JWT) agency.[34][35] The advertisements featured customers and employees praising the new sandwiches accompanied with a brief description of the products being sold.[36] Actor Stuart Pankin played a doorman in one commercial in the series.[37] Another one of the promotions used was a scratch card game called What's my Specialty? where the customer would receive a card with their purchase in which they would have to match famous people to said person's profession. The commercial explained that if you expected to lose, you would be disappointed, as all cards were winners. Prizes included fries, sodas and sandwiches.[38]

The veal Parmesan sandwich was introduced in a series of commercials from JWT centered around the new corporate ad slogan, Aren't you hungry - for Burger King now? targeting the 19- to 49-year-old male demographic. The campaign was part of a back-to-basics program designed to put the company on a more competitive footing with main rival McDonald's, who was outspending Burger King's advertising budget by a factor of three. With the new program, the company hoped to establish itself as the higher quality alternative to McDonald's.[39]

The meatloaf sandwich was part of the company's new BK Dinner Baskets product line and serving concept.[40] To promote the product line and concept, Burger King commissioned New York based agency D'Arcy Masius Benton & Bowles to create a series of ads featuring MTV VJ Dan Cortese. The tag line developed for the promotion was "BK, I love this place".[29][41][42] The advertising program was designed as part of a back to basics plan by Burger King after a series of disappointing advertising schemes including the failure of its 1980s Where's Herb? campaign. The Dinner Baskets were one of two main parts of the plan, as was a newly introduced value menu in response to similar offerings at McDonald's, Taco Bell and Wendy's.[43]

In the autumn and winter of 2007 BK advertised the Italian Chicken sandwich with a commercial produced by Crispin Porter + Bogusky (CP+B) that played the "Have it your Way" theme on an accordion with a simple text insert that asked the consumer if they had a problem with the sandwich being sold only at BK. This insert played up the Italian "toughguy" stereotypes.[44][45] Another advertisement in 2014 featured the sandwich as a featured part of the company's 2 for $5 promotion, a discount promotion where customers could purchase two sandwiches for $5.00.[46]

Controversies

The 1980 introduction of a veal-based sandwich raised the ire of animal rights groups. By 1982, several groups were alleging that the veal being sourced to Burger King was most likely kept in battery cages, unable to move, and fed a low iron diet designed to produce the lightly toned meat associated with veal. As a result of this protest, these groups lead a three-country boycott of Burger King in April 1982. Critics of the boycott claimed that the type of veal that was being used was more-likely to be free range veal due to cost issues, claiming that there is simply no way a $2.00 sandwich would use the higher quality $15.00/lb veal. The rights groups refused to back down despite the cost claims because Burger King would only release the name of the meat processor, not its veal suppliers.[8] The chain eventually announced that it intended to pull the sandwich from the market, stating that it was not because of the boycotts but because there was a lack of consumer demand. In fact, the chain said the sandwich sold best in the markets where the majority of the protests were occurring.[47]

The advertisement for the BK Super Seven Incher Sandwich, featuring an overt allusion to oral sex.

A 2009 advertising campaign in Singapore for the company's new BK Super Seven Incher cheeseburger, caused a notable controversy over the content of the ad. Originally and erroneously attributed to Burger King's advertising firm at the time, Crispin Porter + Bogusky, which had generated controversy with some misogynistic and culturally insensitive American and European advertisements,[48][49][50] it was later revealed that a local, unnamed Singaporean firm was responsible for the campaign.[51] The print version of the advertisement (pictured) made an overt association with the sandwich and oral sex using imagery and less-than subtle innuendo in the printed description in the advertisement.[52] Critics across the globe complained that the ad was "disgusting",[53][51] and went "too far".[53]

Almost every aspect of the advertisement was criticized. Blogger Rein Bhagwandat noted that the its copy featured terms such as "blow" which she felt alluded to the slang term "blow job". She also believed that the image of the woman in the advertisement had been overtly sexualized which she thought was objectifying of women in general.[54] An article in Psychology Today echoed Bhagwandat concerns, adding that advertisement was openly displayed in public spaces, and could have troubling implications for parents having to explain the content to younger children.[55]

Trademarks

In some markets the Original Chicken is called the "Chicken Royale",[56] "King de Pollo" (King of Chicken),[57] or the "BK Chicken".[58] Burger King currently does not have any trademarks on the Original Chicken Sandwich name or the line of Specialty sandwiches in the US, Canada and Europe.[notes 1][notes 2][notes 3] The alias Long Chicken is trademarked in Europe,[notes 4] King de Pollo in Central and South America,[notes 5][notes 6] and Chicken Royale in Europe and the Middle East;[notes 7] all are displayed with the "circle-R" (®) symbol in these markets.

See also

Notes

Trademark information

  1. ↑ 2 results found for Original Chicken Sandwich, none owned by Burger King, United States Patent and Trademark Office
  2. ↑ No results found for Original Chicken Sandwich, Canadian Intellectual Property Office
  3. ↑ No results found for Original Chicken Sandwich, Office for the Harmonisation in the Internal Market, Trade Marks and Designs office
  4. ↑ Long Chicken, OHIM trade mark #1359299, Office for the Harmonisation in the Internal Market, Trade Marks and Designs office
  5. ↑ King de Pollo, Bolivian Numero de Publicacion 135172 (PDF) (PDF) (in Spanish), Servicio Nacional de Propiedad Intelectual
  6. ↑ King de Pollo, Columbian Numero de Publicacion 13-187587 (PDF) (PDF) (in Spanish), Superintendencia de Industria y Comercio
  7. ↑ Chicken Royale, Turkish registration number 2007 63636, Office for the Harmonisation in the Internal Market, Trade Marks and Designs office

Notes:

1. British trademarks with the "EU" prefix are European Community wide trademarks.
2. American, European, and New Zealand trademark offices do not allow direct linking of trademark information.

References

  1. 1 2 3 4 Gale, Thomas (2004). "History of Burger King Corporation". Encyclopedia.com. International Directory of Company Histories. Retrieved 8 October 2014.
  2. 1 2 Jakle, John A.; Sculle, Keith A.; Pappas, Douglas (27 March 2002). Fast Food: Roadside Restaurants in the Automobile Age (1st ed.). JHU Press. pp. 117–119. ISBN 0-8018-6920-X. Retrieved 23 November 2013.
  3. ↑ Peter Jones, ed. (18 August 2008). Handbook of Hospitality Operations and IT. Burlington, MA: Routledge. ISBN 0750687533.
  4. 1 2 Sasser Jr., W. Earl; Rikert, David C. (1 December 1980). "Burger King Corp.". Cambridge, MA: Harvard Business Review. Retrieved 25 November 2013.
  5. ↑ Sasser Jr., W. Earl; Rikert, David C. (1 December 1980). "McDonald's Corporation". Cambridge, MA: Harvard Business Review. Retrieved 25 November 2013.
  6. ↑ Metz, Robert (30 December 1979). "Competition stiff for McDonald's". Sarasota Herald-Tribune. p. 1H. Retrieved 26 November 2013.
  7. 1 2 3 Romero, Peter J. (11 August 1988). "Chicken Internationals take Burger King test" (subscription required). Nation's Restaurant News. Retrieved 1 March 2008. Burger King is testing a new line of sandwiches called Chicken Internationals, each consisting of a chicken fillet topped with cheese.
  8. 1 2 Foster, Catherine (20 May 1982). "Why animal rights groups target the veal sandwich". Christian Science Monitor. Retrieved 16 March 2014.
  9. ↑ Romero, Peter J. (3 October 1998). "Burger King discounts mark shift to regional promo plays". Nation's Restaurant News (BNet.com). Retrieved 27 October 2009. Stores in New England resurrected the veal Parmigiana sandwich...
  10. ↑ In Student's Encyclopaedia (2007). "Burger King Corporation". Britannica Student Encyclopaedia. Retrieved 23 November 2013.
  11. ↑ Wohletz, Jenn (12 July 2012). "Five discontinued fast-food items I want back". Denver Westward. Retrieved 21 November 2014.
  12. ↑ "Burger King escalates war with 'Whaler'". Lewiston Daily Sun. Associated Press. 16 February 1983. Retrieved 27 November 2013.
  13. ↑ Burger King American menu, Original Chicken Sandwich, Burger King Brands, retrieved 24 May 2015
  14. ↑ Dostal, Erin (13 December 2012). "The history of Burger King's Whopper". Nation's Restaurant News (subscription required). Retrieved 6 November 2013.
  15. 1 2 Doss, Laine (8 January 2013). "Burger King Has New Menu Items: We Try Them". Miami New Times. Retrieved 20 November 2013.
  16. ↑ Marvo (8 January 2009). "Burger King Angry TenderCrisp & Angry Original Chicken Sandwich". The Impulse Buy. Retrieved 17 December 2013.
  17. ↑ "BK Shows Some Love with BOGO Chicken Sandwich Offer". QSRWeb.com (Press release). 22 January 2013. Retrieved 20 November 2013.
  18. ↑ Beech, James (11 November 2009). "New burger outlet in demand". Otago Daily Times. Retrieved 20 November 2013.
  19. ↑ Burger King New Zealand, Hawaiian BK Chicken, Burger King Corporation, retrieved 1 December 2013
  20. ↑ "“Limo Cheeseburger” Cruises Into Burger King Restaurants Across the United Arab Emirates" (Press release). 12 April 2007. Retrieved 2 December 2013.
  21. ↑ Morran, Chris (26 January 2001). "Why Won't Burger King Share Its "X-Tra Long" Burgers With America?". The Consumerist. Retrieved 2 December 2013.
  22. ↑ "Burger king markets new product". Ocala Star-Banner. Associated Press. 3 October 1987. p. 10C. Retrieved 2 December 2013.
  23. ↑ Hoffman, Ken (25 June 2014). "New extra-long sandwich is the best-tasting thing on the King's menu". Houston Chronicle. Retrieved 21 November 2014.
  24. ↑ Q (12 June 2014). "Review: Burger King - Extra Long BBQ Cheeseburger". Brandeating.com. Retrieved 21 November 2014.
  25. ↑ Burger King Italian Sausage sandwich (Television commercial). 1992.
  26. ↑ Hume, Scott (3 January 1993). "New from Burger King--meatloaf". AdAge. p. 48.
  27. ↑ Menzie, Karol (31 March 1993). "Meatloaf Arrives An old dinner favorite goes upscale". The Baltimore Sun. Retrieved 2 December 2013.
  28. ↑ Khawsey, Ashley (2 November 2013). "Burger King kicks off football season with new Bratwurst Sandwich". Foodbeast.com. Retrieved 2 December 2013.
  29. 1 2 "Burger King Goes To Mat With Table Service". New York Times. Orlando Sun-Sentinel. 21 December 1992. Retrieved 2 December 2013.
  30. ↑ "Burger King - Big Bloke Steak Sandwich.". 2003. Retrieved 2 December 2013.
  31. 1 2 "Review: Burger King Memphis BBQ pulled". Brand Eating. 15 June 2012. Retrieved 9 July 2015.
  32. 1 2 "Burger King $4.99 pulled pork". Brand Eating. 23 June 2013. Retrieved 9 July 2015.
  33. 1 2 "Burger King introduces extra long pulled pork sandwich for summer". Brand Eating. 14 June 2015. Retrieved 9 July 2015.
  34. ↑ BKC publication. "Marketing and Advertising History". Burger King Holdings. Archived from the original on 25 May 2007. Retrieved 31 October 2007.
  35. ↑ "Burger King Account Is Awarded to J.W.T.". New York Times. 30 August 1976. p. 40. Retrieved 1 March 2010.
  36. ↑ Specialty Sandwich commercial (Television commercial). 1978.
  37. ↑ Stuart Pankin (1979). Specialty Sandwich commercial (Television commercial).
  38. ↑ Specialty Sandwich commercial (Television commercial). 1978.
  39. ↑ Dougherty, Philip H. (25 November 1981). "Hard Sell At Burger King". New York Times. Retrieved 16 March 2014.
  40. ↑ Durisin, Megan (8 May 2013). "14 Fast Food Items You Can't Get Anymore". Retrieved 24 May 2015.
  41. ↑ BKC publication. "Marketing and Advertising History". Burger King Holdings. Archived from the original (Web page) on 2007-05-25. Retrieved 31 October 2007.
  42. ↑ "Advertising Slogans, "B"". TV Acres.com. 4 August 2006. Retrieved 31 October 2007. External link in |publisher= (help)
  43. ↑ Theresa Howard (1 November 1993). "Value in driver's seat as BK takes new route". Nations Restaurant News. Retrieved 6 February 2008. Having survived such advertising blunders as Herb the Nerd and "sometimes you gotta break the rules" and such strategies as selling Domino's Pizza, Weight Watchers meals and offering table service, Burger King is proceeding along the value and back-to-basics route.
  44. ↑ Emanuele, Alfano (22 October 2007). "Alfano Digest". www.iaovc.org/. Italian American One Voice Coalition. Retrieved 9 July 2015. Letter in protest to the commercial, two postings.
  45. ↑ Burger King - "Italian Chicken Sandwich". Crispin, Porter + Boguski. 2007. Retrieved 9 July 2015.
  46. ↑ "Burger King Italian Original Chicken Sandwich TV Spot". ispot.tv. Retrieved 9 July 2015.
  47. ↑ Foster, Catherine (7 December 1982). "Behind the veal protest that hit Burger King". Christian Science Monitor. Retrieved 24 May 2015.
  48. ↑ Popken, Ben (8 May 2006). "Ads We Love: Burger King's "Manthem"". AdJab.com. Archived from the original on 8 May 2006. Retrieved 27 October 2006.
  49. ↑ "I Am Man, Hear Me Roar... When My Heart Explodes". The Consumerist. 31 May 2006. Retrieved 27 October 2007.
  50. ↑ Bonello, Deborah (15 April 2009). "Burger King withdraws ad after Mexican objection". Los Angeles Times. Retrieved 12 November 2013.
  51. 1 2 Gandleman, Joe (24 June 2009). "Burger King’s New Ad: A New Low In Vulgar Ads Aimed At Young Customers". The Moderate Voice. Retrieved 21 November 2013.
  52. ↑ "Possibly a bit too NSFW: A Seven Inch Cheeseburger". Time Magazine. July 2009. Retrieved 21 November 2013.
  53. 1 2 ,Miller, Joshua R. (30 June 2009). "Critics Cringe at Ad for Burger King's Latest Sandwich". Fox News. Retrieved 21 November 2013.
  54. ↑ Bhagwandat, Rein (7 February 2012). "Feminist Analysis of BK’s Super Seven Incher". Rhetoric and Pop Culture blog. Wordpress. Retrieved 21 November 2013.
  55. ↑ Joannides, Paul (27 June 2009). "Burger King's Seven-Incher vs. Calvin Klein's Threesome". Psychology Today. Retrieved 21 November 2013.
  56. ↑ Burger King United Kingdom menu, Chicken Royale, Burger King Brands, retrieved 20 November 2013
  57. ↑ Burger King Mexico menu, King de Pollo, Burger King Brands, retrieved 20 November 2013
  58. ↑ Burger King New Zealand menu, BK Chicken, Burger King Brands, retrieved 20 November 2013
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