Water supply and sanitation in Scotland

Scotland: Water and Sanitation
Data
Water coverage (broad definition) 100%
Sanitation coverage (broad definition) 100%
Continuity of supply (%) 100%
Average urban water use (l/c/d) n/a
Average urban domestic water and sewer bill £26 per month [1]
Share of household metering n/a
Leakage 566 Megaliter/day (2013–14) (% n/a)
Share of collected wastewater treated high
Annual investment in WSS £487 million in 2012-13 (£91 per capita)
Share of self-financing by utilities High
Share of tax-financing Low
Share of external financing 0%
Institutions
Decentralization to municipalities No
Water and sanitation regulator Water Industry Commission for Scotland
Responsibility for policy setting
Sector law Water Industry (Scotland) Act 2002 and Water Services etc. (Scotland) Act 2005
Number of service providers 1 wholesale provider (Scottish Water), 18 retail providers

Public water supply and sanitation in Scotland is characterised by universal access and generally good service quality. Water and sewerage services are provided by a single public company, Scottish Water. The economic water industry regulator is the Water Industry Commission for Scotland. It "promotes the interests of water and sewerage customers in Scotland by making sure that householders and businesses receive a high-quality service and value for money by setting prices, monitoring Scottish Water’s performance and facilitating competition in the water industry". The environmental regulator is the Scottish Environment Protection Agency. Drinking water standards and wastewater discharge standards are determined by the EU (see EU water policy).

Service quality

The Water Commission measures the service quality of Scottish Water using an overall performance assessment (OPA) index, which takes into account unplanned supply interruptions, pressure, drinking water quality, responses to written complaints, ease of telephone contact, sewer floodings, sewage treatment works compliance and leakage. Scottish Water's OPA score improved from 162 in 2003-2004 to 397 in 2013-2014.[2]

Infrastructure

Scottish Water operates and maintains over 47,000 kilometres of water pipes, 50,000 kilometres of sewer pipes, 1837 waste water treatment works (including 1206 septic tanks) and 297 water treatment works plus pumping stations, sludge treatment centres, reservoirs.[3]

History

In the past, twelve Regional and Island Councils (local authorities) were responsible for water supply in Scotland, alongside other local services. Unlike in England and Wales, the assets of the industry were owned by local governments, many of which were not governed by the Conservative Party at the time of the water privatisation in England and Wales in 1989. However, in the early 1990s, the UK government merged the Regional and Island Councils into three regional public service providers to prepare them for privatisation. In 1994, voters in half of Scotland defeated the privatisation proposal in the Strathclyde water referendum.

In 2002 the Scottish Parliament passed the Water Industry (Scotland) Act 2002 merging the three providers into a single one, Scottish Water. In 2005 it passed the Water Services etc. (Scotland) Act 2005 allowing competition for "retail services" - defined as metering, billing and customer service - to business customers beginning in 2008, while wholesale services - defined as providing water and removing wastewater - remain a public monopoly.[4] As of late 2014, the incumbent Scottish Water Business Stream was still by far the largest supplier for business customers with a market share of 90%. Besides Business Stream, nine other companies were licensed by the regulator for the retail water services market, all of them subsidiaries of English or French water companies. The companies buy bulk water at a discount of about 25% from the retail price and compete for retail customers.[5]

Financial aspects and efficiency

Tariffs The charge for the average household bill in Scotland in 2013-14 was around £334, which was lower than the average bills of all of the private water companies in England and Wales.[6]

Investments In 2013/14 Scottish Water invested £475 million in its infrastructure.[2] This included an investment of £58.5 million into maintaining a high standard of drinking water throughout Scotland, which has affected 2.45 million households.[7]

Efficiency In 2007 operating costs of Scottish Water were 40% lower than those of the three former water authorities in 2002. Its customer service is also considerably better. According to the regulator, Scottish Water's achievement is "unprecedented in the UK water industry".[8] The level of leakage at Scottish Water has declined from 1104 Megalitres (Ml)/day in 2005-2006 to 566 Ml/day in 2013-14.[2]

See also

References

  1. ↑ Scottish Water:Household Charges 2008-2009
  2. ↑ 2.0 2.1 2.2 Water Industry Commission for Scotland:Performance Report 2013-14
  3. ↑ Scottish Water:Key Facts, retrieved on February 28, 2012
  4. ↑ Water Industry Commission for Scotland
  5. ↑ Global Water Intelligence: Pitching for a share of Scotland's water, December 2014
  6. ↑ "You and your home: 2013-14 charges". Scottish Water.
  7. ↑ Water Industry Commission for Scotland: Investment report 2007-2008
  8. ↑

External links