Walgreens Boots Alliance

Walgreens Boots Alliance, Inc.
Public
Traded as NASDAQ: WBA
Industry Pharmaceutical
Retail
Founded Chicago, United States (2014)
Headquarters Deerfield, Illinois
Number of locations
Operations in over 25 countries
Area served
Global
Key people
Stefano Pessina
(Acting CEO)
Products Drug store
Pharmacy
Number of employees
370,000
Divisions Retail Pharmacy USA
Retail Pharmacy International
Pharmaceutical Wholesale
Subsidiaries Alliance Healthcare
Boots UK
Boots Opticians
Duane Reade
drugstore.com
Walgreens
Farmacias Benavides
Ahumada
Website walgreensbootsalliance.com

Walgreens Boots Alliance, Inc. is a American-based multinational holding company headquartered in Deerfield, Illinois that owns Walgreens, Boots and a number of pharmaceutical manufacturing, wholesale and distribution companies. The company was formed on December 31, 2014 after Walgreens purchased the 55% stake in Switzerland-based Alliance Boots that it did not already own. Walgreens had previously purchased 45% of the company in 2012 with an option to purchase the remaining shares within three years.

Under the terms of the merger, the new company was organised into three divisions, of which Walgreens and Boots each became one. The third division is Pharmaceutical Wholesale, incorporating Alliance Healthcare.[1] The new holding company began trading on the NASDAQ on December 31, 2014.[2]

The combined business has operations in over 25 countries. Walgreens had formerly operated solely within the United States and its territories, while Alliance Boots operated a more international business.

In April 2015, Walgreens Boots Alliance published their first post-merger update, reporting an overall rise in sales of 35%, to $26.6bn, and a 33% rise in profits compared with last year.[3]

Operations

Retail Pharmacy USA

Main articles: Walgreens and Duane Reade

Walgreens and Duane Reade operate within the Retail Pharmacy USA division of Walgreens Boots Alliance. Both businesses sell prescription and non-prescription drugs, and a range of household items, including personal care and beauty products.

Walgreens provides access to consumer goods and services, plus pharmacy, photo studio, health and wellness services in the United States through its retail drugstores. Walgreens had 8,206 drugstores as of January 31, 2014. Walgreens runs several online stores, such as: Beauty.com, Drugstore.com and VisionDirect.com.[4]

Walgreens has stores in all 50 US states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands.

Retail Pharmacy International

Main articles: Boots UK and Farmacias Benavides

Boots forms the main part of the Retail Pharmacy International division of the company. The Boots brand has a history stretching back over 160 years and is a familiar sight on Britain's high streets. Stores are located in prominent high street and city centre locations as well as in local communities. Most branches include a pharmacy and focus on healthcare, personal care and cosmetic products, with most stores selling over the counter medicines.

Larger stores typically offer a variety of healthcare services in addition to dispensing prescriptions, such as flu vaccination, cholesterol screening, weight loss advice, hair retention treatment, smoking cessation advice and products, and chlamydia testing & treatment (private service). Optician services are also offered in many larger stores, with Boots Opticians providing eye tests along with the sale of spectacles and contact lenses.

Many stores also feature traditional photo processing and/or a Kodak picture kiosk where users of digital cameras and camera phones can create prints. Larger stores usually offer a range of electrical equipment such as hairdryers, curlers and foot massagers, whilst selected stores offer a range of sandwiches, baguettes, wraps, salads and beverages.

Boots operates a loyalty card programme branded as the Boots Advantage Card, and claims to have 17.8 million regular users.[5] Users earn 4 points (worth 1p each) for every £1 spent. In Ireland, users earn 4c for every €1 spent. Boots also operate a transactional website for online shopping in the United Kingdom.[6]

Since 1936, there have been Boots stores outside the UK. Stores in countries as widely spread as New Zealand, Canada (see Pharma Plus) and France were all closed in the 1980s. Today, there are Boots branded stores outside the UK and Ireland in countries including Norway, Lithuania, the Netherlands and Thailand.

The remainder of the division is made up of the pharmacies Benavides in Mexico and Ahumada in Chile.

Pharmaceutical Wholesale

Main article: Alliance Healthcare

Alliance Healthcare forms the main part of Walgreens Boots Alliance's Pharmaceutical Wholesale division. It operates twice daily deliveries to more than 16,000 delivery points in the UK alone.[7] Internationally, Alliance Healthcare supplies medicines, other healthcare products and related services to over 180,000 pharmacies, doctors, health centres and hospitals from over 370 distribution centres in 20 countries.[8]

In addition to the wholesale of medicines and other healthcare products, Alliance Healthcare provides services to pharmaceutical manufacturers who are increasingly changing and adapting their approaches to distribution, while at the same time outsourcing non-core activities. These services include pre-wholesale and contract logistics, direct deliveries to pharmacies, and specialised medicine delivery including related home healthcare.

The division's Alphega Pharmacy network provides a range of services for independent pharmacies, including branding, professional training and patient care, retail support services and supply benefits together with pharmacy and IT support.[9]

Product brands

Boots produces a large number of brands that Alliance Boots and Walgreens sought to launch internationally following the first share purchase in 2012. The majority are produced by its subsidiary BCM Limited, which manufactures both own-brand and third-party medicines, as well as cosmetics product ranges including No 7, Kangol, Toni & Guy, FCUK, Soltan and Botanics. BCM has facilities in the UK, Germany, France and Poland.[10] BCM Specials manufactures bespoke non-licensed medicines for UK hospital and retail pharmacies.

Launched in 1935, No7 is best known for its anti-aging beauty serums, developed in Nottingham and all independently scientifically tested. The range of anti-aging serums first appeared in 2007. The range comprises four clinically proven anti-aging serums designed to target the aging concerns of a specific age group. In May 2014, two new No7 Protect & Perfect ADVANCED Serums were launched for women aged between 35 and 45 years. No7 also has a skincare range for men and a range of cosmetics. No7 became available in Walgreens and Duane Reade stores in the USA from November 2012, beginning in Los Angeles.

Launched in 1939, Soltan is known for its UVA 5-star protection, a standard of protection developed by Boots and now adopted as the benchmark for suncare products in the UK.[11]

First launched in 1995, the Botanics range, developed in partnership with the Royal Botanic Gardens, Kew in London, uses high quality plant extracts combined with the latest skincare technology in a variety of products, including skincare, haircare, men’s toiletries, baby and indulgent bathing. Botanics includes a range of organic products, The Botanics range is not only sold in Boots stores, but is also internationally available through third party retailers.

The Boots own brand range of products includes skincare, medicines, healthcare products and many more. Boots Laboratories skincare range for independent pharmacy customers was launched in France and Portugal in 2008/09. The Boots Laboratories skincare range is sold in Spain, Italy and Germany.[12]

Boots launched Almus, a brand of generic prescription drugs, in the UK in 2003. It is now sold in five countries and is an umbrella brand for a wide range of lower cost generic medicines. Alliance Boots placed considerable emphasis on the design of the packaging in an attempt to reduce the number errors by the dispensing chemist and by the patient relating to incorrect dosage which can result in either a dangerous accidental overdose or an equally dangerous under dose.

References

  1. "Our divisions". Walgreens Boots Alliance. 2014. Retrieved December 31, 2014.
  2. Linnane, Ciara (December 31, 2014). "Walgreen ticker changes to WBA after merger with Boots Alliance". Market Watch. Retrieved December 31, 2014.
  3. "Boots owner reports 33pc profits jump". Telegraph. 2015-04-09. Retrieved 2015-04-13.
  4. "Store Count by State (as of December 2012)". Walgreens. Retrieved January 30, 2013.
  5. Lawson, Alex (2013-05-15). "Boots full year profits soar despite sales fall | News". Retail Week. Retrieved 2015-04-13.
  6. "Inspired by you. Created by". Boots. Retrieved 2015-04-13.
  7. Holland, Tiffany (2013-10-01). "Analysis: Walgreens executive vice president Alex Gourlay profiled | Analysis". Retail Week. Retrieved 2015-04-13.
  8. "Alliance Boost posts impressive annual results". German Retail Blog. 2013-05-17. Retrieved 2015-04-13.
  9. Holland, Tiffany (2013-12-13). "Alliance Boots targets UK independent pharmacies with Alphega Pharmacy brand | Analysis". Retail Week. Retrieved 2015-04-13.
  10. "About BCM". BCM-manufacturing.com. Retrieved 2015-04-13.
  11. "Q+A - sun care, suncream, sunburn, UVA, UVB, skin". Mumsnet. 2013-10-07. Retrieved 2015-04-13.

External links