Turndown service

In the hospitality industry, turndown service refers to the practice of staff entering a guest's room and "turning down" the bed linen of the bed in the room, preparing the bed for use.[1] An item of confectionery such as a chocolate[2] or a mint[3] is typically left on top of a pillow in the bed that has been turned down.

Some hotels have more elaborate turndown services, such as bed-time stories for children and cocktails served to young couples.[4]

References

  1. ↑ Shallcross, Juliana (July 8, 2011), Our Set List for the Ultimate Hotel Turndown Service, retrieved 1 Jan 2014
  2. ↑ Sukel, Kayt (July 13, 2006). "Mozart played on kazoos? Welcome to Salzburg!". The Christian Science Monitor (Christian Science Publishing Society). Retrieved 7 May 2013.
  3. ↑ Lewis Grizzard (June 11, 1988). "'Voice' Of Motel 6 Believable". The Press-Courier (Thomson Newspapers). Retrieved 7 May 2013.
  4. ↑ Mack, Lauren (December 18, 2012). "7 Hotels With Extraordinary Nightly Turndown Services". The Huffington Post. Retrieved 7 May 2013.