Sony Pictures Entertainment hack

The headquarters of Sony Pictures Entertainment in Culver City, California, United States

The Sony Pictures Entertainment hack was a release of confidential data belonging to Sony Pictures Entertainment on November 24, 2014. The data included personal information about Sony Pictures employees and their families, e-mails between employees, information about executive salaries at the company, copies of (previously) unreleased Sony films, and other information. The hackers called themselves the "Guardians of Peace" or "GOP" and demanded the cancellation of the planned release of the film The Interview, a comedy about a plot to assassinate North Korean leader Kim Jong-un.[1][2][3] United States intelligence officials, evaluating the software, techniques, and network sources used in the hack, allege that the attack was sponsored by North Korea.[4] North Korea has denied all responsibility, and some cybersecurity experts have cast doubt on the evidence, alternatively proposing that current or former Sony Pictures employees may have been involved in the hack.

Hack and perpetrators

The duration of the hack is yet unknown, though evidence suggests that the intrusion had been occurring for more than a year, prior to its discovery in November 2014.[5] The hackers involved claim to have taken over 100 terabytes of data from Sony.[6] Following the breach, the hackers implanted Wiper on Sony's computer infrastructure, a malware software program designed to erase data from the servers.[7]

Sony was made aware of the hack on Monday, November 24, 2014, as the malware previously installed rendered many Sony employees' computers inoperable by the software, with the warning by the Guardians of Peace, along with a portion of the confidential data taken during the hack.[8] Several Sony-related Twitter accounts were also taken over.[5] This followed a message that several Sony Pictures executives had received via email on the previous Friday, November 21; the message, coming from a group called "God'sApstls" [sic], demanded "monetary compensation" or otherwise, "Sony Pictures will be bombarded as a whole".[8] This email message had been mostly ignored by executives, lost in the volume they had received or treated as spam email.[8] In addition to the activation of the malware on November 24, the message included a warning for Sony to decide on their course of action by 11pm that evening, although no apparent threat was made when that deadline passed.[8] In the days following this hack, the Guardians of Peace began leaking yet-unreleased films and started to release portions of the confidential data to attract the attention of social media sites, although they did not specify what they wanted in return.[8] Sony quickly organized internal teams to try to manage the loss of data to the Internet, and contacted the FBI and the private security firm FireEye, Inc., to help protect Sony employees whose personal data was exposed by the hack, repair the damaged computer infrastructure and trace the source of the leak.[8]

"This is absurd. Yet it is exactly the kind of behavior we have come to expect from a regime that threatened to take ‘merciless countermeasures’ against the U.S. over a Hollywood comedy, and has no qualms about holding tens of thousands of people in harrowing gulags."

—U.S. Ambassador to the U.N. Samantha Power

On December 8, 2014, alongside the eighth large data dump of confidential information, the Guardians of Peace (GOP) threatened Sony with language relating to the September 11 attacks that drew the attention of U.S. security agencies.[8][9] North Korean state-sponsored hackers are suspected by the United States of being involved in part due to specific threats made toward Sony and movie theaters showing The Interview, a comedy film about an assassination attempt against Kim Jong-un.[10] North Korean officials had previously expressed concerns about the film to the United Nations, stating that "to allow the production and distribution of such a film on the assassination of an incumbent head of a sovereign state should be regarded as the most undisguised sponsoring of terrorism as well as an act of war."[11]

In its first quarter financials for 2015, Sony Pictures set aside $15 million to deal with ongoing damages from the hack.[12] Sony has bolstered its cyber-security infrastructure as a result, using redundant solutions to prevent similar hacks or data loss in the future.[8] Sony co-chairperson, Amy Pascal, announced in the wake of the hack that she would step down as of May 2015, and instead will become more involved with movie production under Sony.[13]

Information obtained

According to a notice letter dated December 8, 2014, from SPE to its employees, SPE learned on December 1, 2014, that personally identifiable information about employees and their dependents may have been obtained by unauthorized individuals as a result of a "brazen cyber-attack", including names, address, social security numbers and financial information.[1] On December 7, 2014, C-SPAN reported that the hackers stole 47,000 unique Social Security numbers from the SPE computer network.[14]

Although personal data may have been stolen, early news reports focused mainly on celebrity gossip and embarrassing details about Hollywood and film industry business affairs gleaned by the media from electronic files, including private email messages, released by the computer criminals. Among the information revealed in the e-mails was that Sony CEO Kazuo Hirai pressured Sony Pictures co-chairwoman Amy Pascal to "soften" the assassination scene in the upcoming Sony film The Interview.[15] Many details relating to the actions of the Sony Pictures executives, including Pascal and Michael Lynton, were also released, in a manner that appeared to be intended to spur distrust between these executives and other employees of Sony.[8]

Other e-mails released in the hack showed Pascal and Scott Rudin, a film and theatrical producer, discussing Angelina Jolie. In the e-mails, Rudin referred to Jolie as "a minimally talented spoiled brat" and criticized her wanting David Fincher to direct her film Cleopatra, which Rudin felt would interfere with Fincher directing a planned film about Steve Jobs.[16] Pascal and Rudin were also noted to have had an e-mail exchange about Pascal's upcoming encounter with President Barack Obama that included characterizations described as racist.[17][18][19] The two had suggested they should mention films about African-Americans upon meeting the president, such as Django Unchained, 12 Years a Slave and The Butler, all of which depict slavery in the United States or the pre-civil rights era.[17][18][19] Pascal and Rudin later apologized.[17][19][20] Details of lobbying efforts by politician Mike Moore on behalf of the Digital Citizens Alliance and FairSearch against Google were also revealed.[21]

The leak revealed multiple details of behind-the-scenes politics on Columbia Pictures' current Spider-Man film series, including e-mails between Pascal and others to various heads of Marvel Studios.[22] In addition to the emails, a copy of the script for the upcoming James Bond film Spectre, which is due to be released in 2015, was obtained.[23] Several future Sony Pictures films, including Annie, Mr. Turner, Still Alice and To Write Love on Her Arms, were also leaked.[24][25][26] The hackers intended to release additional information on December 25, 2014,[27] which coincided with the release date of The Interview in the United States.

In December 2014, former Sony Pictures Entertainment employees filed four lawsuits against the company for not protecting their data that was released in the hack, which included Social Security numbers and medical information.[28]

In January 2015, details were revealed of the MPAA's lobbying of the United States International Trade Commission to mandate US ISPs either at the internet transit level or consumer level internet service provider, to implement IP address blocking pirate websites as well as linking websites.[29] WikiLeaks published over 30,000 documents that were obtained via the hack in April 2015, with WikiLeaks founder Julian Assange stating that the document archive "shows the inner workings of an influential multinational corporation" that should be made public.[30]

Threats surrounding The Interview

On December 16, for the first time since the hack, the "Guardians of Peace" mentioned the then-upcoming film The Interview by name, and threatened to take terrorist actions against the film's New York City premiere at Sunshine Cinema on December 18, as well as on its American wide release date, set for December 25.[31] Sony pulled the theatrical release the following day.

“ We will clearly show it to you at the very time and places The Interview be shown, including the premiere, how bitter fate those who seek fun in terror should be doomed to. Soon all the world will see what an awful movie Sony Pictures Entertainment has made. The world will be full of fear. Remember the 11th of September 2001. We recommend you to keep yourself distant from the places at that time. (If your house is nearby, you’d better leave.)

Whatever comes in the coming days is called by the greed of Sony Pictures Entertainment. All the world will denounce the SONY.[32]

 ”

Seth Rogen and James Franco, the stars of The Interview, responded by saying they did not know if it was definitely caused by the film,[33] but later cancelled all media appearances tied to the film outside of the planned New York City premiere on December 16, 2014.[34] Following initial threats made towards theaters that would show The Interview, several theatrical chains, including Carmike Cinemas, Bow Tie Cinemas, Regal Entertainment Group, AMC Theatres and Cinemark Theatres, announced that they would not screen The Interview.[35][36][37] The same day, Sony stated that they would allow theaters to opt out of showing The Interview, but later decided to fully pull the national December 25 release of the film, as well as announce that there were "no further release plans" to release the film on any platform, including home video, in the foreseeable future.[38][39][40]

On December 18, two messages (both allegedly from the Guardians of Peace) were released. One, sent in a private message to Sony executives, stated that they would not release any further information if Sony never releases the film and removed its presence from the internet. The other, posted to Pastebin, a web application used for text storage that the Guardians of Peace have used for previous messages, stated that the studio had "suffered enough" and could release The Interview, but only if Kim Jong-un's death scene was not "too happy". The post also stated that the company cannot "test [them] again", and that "if [Sony Pictures] makes anything else, [they] will be here ready to fight".[41]

President Barack Obama, in an end-of-year press speech on December 19, commented on the Sony hacking and stated that he felt Sony made a mistake in pulling the film, and that producers should "not get into a pattern where you are intimidated by these acts".[42] He also said, "We will respond proportionally and we will respond in a place and time and manner that we choose."[43] In response to President Obama's statement, Sony Entertainment's CEO Michael Lynton said on the CNN talk show Anderson Cooper 360 that the public, the press and the President misunderstood the events. Lynton said that the decision to cancel the wide release was in response to a majority of theaters pulling their showings and not to the hackers' threats. Lynton stated that they will seek other options to distribute the film in the future, and noted "We have not given in. And we have not backed down. We have always had every desire to have the American public see this movie."[44][45]

On December 23, Sony opted to authorize approximately 300 mostly-independent theaters to show The Interview on Christmas Day, as the four major theater chains had yet to change their earlier decision not to show the film.[46][47] The FBI worked with these theaters to detail the specifics of the prior threats and how to manage security for the showings, but noted that there was no actionable intelligence on the prior threats.[48] Sony's Lynton stated on the announcement that "we are proud to make it available to the public and to have stood up to those who attempted to suppress free speech".[49] The Interview was also released to Google Play, Xbox Video, and YouTube on December 24.[50] No incidents predicated by the threats occurred with the release, and instead, the unorthodox release of the film led to it being considered a success due to increased interest in the film following the attention it had received.[51]

On December 27, the North Korean National Defence Commission released a statement accusing Obama of being "the chief culprit who forced the Sony Pictures Entertainment to indiscriminately distribute the movie ... Obama always goes reckless in words and deeds like a monkey in a tropical forest."[52]

U.S. accusations against North Korea

U.S. government officials stated on December 17, 2014 their belief that the North Korean government was "centrally involved" in the hacking, although there was initially some debate within the White House whether to publicly accuse North Korea.[4] White House officials treated the situation as a "serious national security matter",[53] and the Federal Bureau of Investigations (FBI) formally stated on December 19 that they connected the North Korean government to the cyber-attacks.[54][55] Including undisclosed evidence, these claims were made based on the use of similar malicious hacking tools and techniques previously employed by North Korean hackers—including the Bureau 121 on South Korean targets.[4][56] According to the FBI:[57]

The FBI later clarified more details of the attacks, attributing them to North Korea by noting that the hackers were "sloppy" with the use of proxy IP addresses that originated from within North Korea. FBI Director James Comey stated that Internet access is tightly controlled within North Korea, and as such, it was unlikely that a third party had hijacked these addresses without allowance from the North Korean government.[59][60] The National Security Agency assisted the FBI in analyzing the attack, specifically in reviewing the malware and tracing its origins; NSA director Admiral Michael Rogers agreed with the FBI that the attack originated from North Korea.[61] A disclosed NSA report published by Der Spiegel stated that the agency had become aware of the origins of the hack due to their own cyber-intrusion on North Korean's network that they had set up in 2010, following concerns of the technology maturation of the country.[58]

The North Korean news agency KCNA denied the "wild rumours" of North Korean involvement, but said that "The hacking into the SONY Pictures might be a righteous deed of the supporters and sympathizers with the DPRK in response to its appeal."[9][62][23] North Korea offered to be part of a joint probe with the United States to determine the hackers' identities, threatening consequences if the United States refused to collaborate and continued the allegation.[63][64] The U.S. refused and asked China for investigative assistance instead.[65] Some days after the FBI's announcement, North Korea temporarily suffered a nationwide Internet outage, which the country claimed to be the United States' response to the hacking attempts.[66]

On the day following the FBI's accusation of North Korea's involvement, the FBI received an e-mail purportedly from the hacking group, linking to a YouTube video entitled "you are an idiot!", apparently mocking the organization.[67][68][69]

On December 19, 2014, U.S. Secretary of Homeland Security Jeh Johnson released a statement saying, "The cyber attack against Sony Pictures Entertainment was not just an attack against a company and its employees. It was also an attack on our freedom of expression and way of life." He encouraged businesses and other organizations to use the Cybersecurity Framework developed by the National Institute of Standards and Technology (NIST) to assess and limit cyber risks and protect against cyber threats.[70] On the same day, U.S. Secretary of State John Kerry published his remarks condemning North Korea for the cyber-attack and threats against movie theatres and moviegoers. "This provocative and unprecedented attack and subsequent threats only strengthen our resolve to continue to work with partners around the world to strengthen cybersecurity, promote norms of acceptable state behavior, uphold freedom of expression, and ensure that the Internet remains open, interoperable, secure and reliable," said he.[71]

On January 2, 2015, the U.S. installed additional economic sanctions on already-sanctioned North Korea for the hack,[72] which North Korean officials called out as "groundlessly stirring up bad blood towards" the country.[73]

Doubts about accusations against North Korea

Members of the press and various cybersecurity experts have expressed doubt about the claims that North Korea was behind the hack. Cyber security experts, independently analyzing the hack separately from the FBI—including Kurt Stammberger from cyber security firm Norse,[74][75] DEFCON organizer and Cloudflare researcher Marc Rogers,[76] Sabu,[77] and Kim Zetter, a security journalist at Wired Magazine[78]—have tended to agree that North Korea was not behind the attack.

Michael Hiltzik, a Los Angeles Times journalist, said that all evidence against North Korea was "circumstantial" and that some cybersecurity experts were "skeptical" about accusations against the government.[79] Cybersecurity expert Lucas Zaichkowsky said, "State-sponsored attackers don't create cool names for themselves like 'Guardians of Peace' and promote their activity to the public."[80] Kim Zetter of Wired magazine called released evidence against the government "flimsy".[81] Former hacker Hector Xavier Monsegur, who once hacked into Sony, explained to CBS News that exfiltrating one or one hundred terabytes of data would have taken months or years, not weeks, "without anyone noticing". Moreover, Monsegur doubted the accusations due to North Korea's possibly insufficient infrastructure to handle much data. He believed that it could have been either Chinese, Russian, or anyone else.[82]

Stammberger provided Norse's findings to the FBI that postulates the hack was an inside job, stating, "Sony was not just hacked; this is a company that was essentially nuked from the inside. We are very confident that this was not an attack master-minded by North Korea and that insiders were key to the implementation of one of the most devastating attacks in history."[83] Stammberger believes that the security failure may have originated from six disgruntled former Sony employees, based on their past skillsets and discussions these people made in chat rooms. Norse employees identified these people from a list of workers that were eliminated from Sony during a restructuring in May 2014, and noted that some had made very public and angry responses to their firing, and would be in appropriate positions to identify the means to access secure parts of Sony's servers.[84][85][86] After a private briefing lasting three hours, the FBI formally rejected Norse's alternative assessment.[87]

Reactions

In December 2014, Sony requested that the media stop covering the hack.[2] Sony also threatened legal action if the media did not comply, but according to law professor Eugene Volokh, Sony's legal threats are "unlikely to prevail".[88] Sony then threatened legal action against Twitter if it did not suspend accounts of people who posted the hacked material.[89] American screenwriter Aaron Sorkin wrote an op-ed for The New York Times opining that the media was helping the hackers by publishing and reporting on the leaked information.[90] On December 18, Reddit took the unusual step of banning a subpage called "SonyGOP" that was being used to distribute the hacked files.[91]

The threats made directly at Sony over The Interview was seen by many as a threat on free speech. The decision to pull the film was criticized by several Hollywood filmmakers and actors, including Ben Stiller, Steve Carell, Rob Lowe, Jimmy Kimmel and Judd Apatow.[92][93] Some commentators contrasted the situation to the non-controversial release of the 2004 Team America: World Police, a film that mocked the leadership of North Korea's prior leader, Kim Jong-il.[94] The Alamo Drafthouse was poised to replace showings of The Interview with Team America until the film's distributor Paramount Pictures ordered the theaters to stop.[95]

In light of the threats made to Sony over The Interview, New Regency cancelled its March 2015 production plans for a film adaption of the graphic novel Pyongyang: A Journey in North Korea, which was set to star Steve Carell.[96] Hustler announced its intentions to make a pornographic parody film of The Interview. Hustler founder Larry Flynt said, "If Kim Jong-un and his henchmen were upset before, wait till they see the movie we're going to make".[97]

In China, the media coverage of the hackings has been limited, including in search engines except Google, which has given out 36 million results. Hua Chunying, a spokeswoman of foreign affairs, "shied away from directly addressing" the Sony hacking situation.[98] On December 25, 2014, Russia offered sympathy to North Korea, saying it was "quite understandable" that North Korea would be upset over the film. Russia said American threats of retaliation were "counterproductive and dangerous", and that the US did not provide any proof of who hacked Sony.[99]

In the wake of the hack, President Obama issued a legislative proposal to Congress to update current laws such as the Racketeer Influenced and Corrupt Organizations Act and introduce new ones to allow federal and national law enforcement officials to better respond to cybercrimes like the Sony hack, and to be able to prosecute such crimes compatibly to similar off-line crimes, while protecting the privacy of Americans.[100]

See also

References

  1. ↑ 1.0 1.1 "Sony Pictures Entertainment Notice Letter" (PDF). State of California Department of Justice Office of the Attorney General. December 8, 2014. Retrieved December 20, 2014.
  2. ↑ 2.0 2.1 "Sony Asks Media to Stop Covering Hacked Emails". Time. December 16, 2014. Retrieved December 17, 2014.
  3. ↑ Weise, Elizabeth (December 17, 2014). "Experts: Sony hackers 'have crossed the line'". USA Today. Retrieved December 17, 2014.
  4. ↑ 4.0 4.1 4.2 Sanger, David E.; Perlroth, Nicole (December 17, 2014). "U.S. Links North Korea to Sony Hacking". The New York Times. Retrieved December 17, 2014.
  5. ↑ 5.0 5.1 Zetter, Kim (December 3, 2014). "Sony Got Hacked Hard: What We Know and Don’t Know So Far". Wired. Retrieved January 4, 2015.
  6. ↑ James Cook (December 16, 2014). "Sony Hackers Have Over 100 Terabytes Of Documents. Only Released 200 Gigabytes So Far". Business Insider. Retrieved December 18, 2014.
  7. ↑ Palilery, Jose (December 24, 2014). "What caused Sony hack: What we know now". CNN Money. Retrieved January 4, 2015.
  8. ↑ 8.0 8.1 8.2 8.3 8.4 8.5 8.6 8.7 8.8 Seal, Mark (February 4, 2015). "An Exclusive Look at Sony’s Hacking Saga". Vanity Fair. Retrieved February 4, 2015.
  9. ↑ 9.0 9.1 "Sony hack: White House views attack as security issue". BBC. December 18, 2014. Retrieved December 18, 2014.
  10. ↑ Ben Child. Hackers demand Sony cancel release of Kim Jong-un-baiting comedy, The Guardian. 9 December 2014.
  11. ↑ Beaumont-Thomas, Ben (July 10, 2014). "North Korea complains to UN about Seth Rogen comedy The Interview". The Guardian. Retrieved December 18, 2014.
  12. ↑ Frizell, Sam (February 4, 2015). "Sony Is Spending $15 Million to Deal With the Big Hack". Time. Retrieved February 4, 2015.
  13. ↑ Cieply, Michael; Barnes, Brooks (February 5, 2015). "Amy Pascal Leaving as Sony Studio Chief". New York Times. Retrieved February 5, 2015.
  14. ↑ "Washington Journal – Hacking and Cybersecurity Threats". C-SPAN. December 7, 2014. Retrieved December 22, 2014.
  15. ↑ Fackler, Martin (December 15, 2014). "Sony's International Incident: Making Kim Jong-un's Head Explode". The New York Times. Retrieved December 15, 2014.
  16. ↑ Stedman, Alex (December 9, 2014). "Leaked Sony Emails Reveal Nasty Exchanges and Insults". Variety. Retrieved March 3, 2015.
  17. ↑ 17.0 17.1 17.2 Mike Fleming, Jr., Scott Rudin Apologizes After Leak Of Sony’s Hacked Racially Insensitive E-Mails On Barack Obama, Deadline.com, December 11, 2014
  18. ↑ 18.0 18.1 Variety Staff, Sony’s Amy Pascal Apologizes for Obama Emails, Variety, December 11, 2014
  19. ↑ 19.0 19.1 19.2 Christopher Rosen, Scott Rudin & Amy Pascal Apologize After Racially Insensitive Emails About Obama Leak, The Huffington Post, December 11, 2014
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  35. ↑ Kilday, Gregg (December 16, 2014). "Sony Hack: Carmike Cinemas Drops 'The Interview'". The Hollywood Reporter. Retrieved December 17, 2014.
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