Nfon

Nfon AG

Type	AG
Industry	Telecommunications
Founded	2007[1]
Headquarters	Munich[2], Germany
Key people	Rainer Koppitz (CEO)[3]
Number of employees	100[2]
Website	nfon.com

Nfon AG is a provider of Cloud-based telephone systems, with its headquarters in Munich, Germany. The company was founded in 2007 and operates in Germany, Austria, Switzerland, the Netherlands, Hungary, the UK, Slovenia, Croatia, Czech Republic, Ireland, Romania and Turkey.^[4][5] Nfon's UK entity, trading under the Nconnect brand, was established in April 2013 to extend robust and reliable business communications services to UK enterprises with no minimum contract term.^[6][7] Nconnect uses the BT network for UK number allocations, porting and call terminations.

Nfon operates IP-Centrex-telephone systems for businesses and is the only provider of cloud telephony that offers this service specifically for large businesses with 1,000-249,000 extensions.^[8][9] Nfon's customers include businesses in the field of finance and retail, (FinanceScout24, Tegut) as well as public bodies such as the administrative district of Elbe-Elster and the city of Grevesmühlen.^[10]

Telephone system

Nfon's telephone system is fully cloud-based (i.e. no hardware is ever placed at customer’s premise) and has the following features:^[11]

• Ncti Standard, ncti Premium: Computer Telephony Integration for Windows and Apple Mac Computers.^[12]

• Fixed Mobile Convergence Clients to facilitate BYOD.

• Ncontrol: Self-administration by employees with access rights, including Fax2Mail.

• Connection to external applications such as Microsoft Lync, via Open Interfaces (Telephony Application Programming Interface).

• Automatic Call Distribution, as well as Boss-Secretary-Function for automated forwarding of calls.

• Local numbers supplied in most European countries.

More Products

As well as telephone systems, nfon also offers other VoIP products and services for businesses:

• Nconnect 6000, 10000 and 20000: Symmetric DSL.^[13]

• Office Voice Cloud via the net from Telefónica/O₂.^[14]

• Hardware such as DECT- and SIP-Telephones as well as Analogue Telephone Adaptors.^[15]

References

1. ↑ "Über nfon" (in German). Retrieved 2013-11-15. 
2. ↑ 2.0 2.1 "nfon newsroom" (in German). Retrieved 2014-01-15. 
3. ↑ "Nfon bekommt frisches Geld von Milestone Venture Capital" (in German). Retrieved 2013-12-17. 
4. ↑ "nfon International". Retrieved 2013-12-17. 
5. ↑ "Nfon gründet Niederlassung in der Türkei". Retrieved 2014-06-03. 
6. ↑ "Nfon packt Europaexpansion an". Retrieved 2014-05-19. 
7. ↑ "Why recurring revenues and long-term contracts are incompatible". Retrieved 2014-06-04. 
8. ↑ "Cloud-Telefonanlagen starten durch". Retrieved 2013-12-16. 
9. ↑ "NFON AG ist Marktführer bei Großkunden". Retrieved 2013-11-15. 
10. ↑ "Referenzen". Retrieved 2014-01-09. 
11. ↑ "Top Features". Retrieved 2013-12-17. 
12. ↑ "Nfon: CTI-Client für Mac-Anwender". Retrieved 2013-12-17. 
13. ↑ "Internet-DSL". Retrieved 2013-12-18. 
14. ↑ "Office Voice Cloud". Retrieved 2013-12-18. 
15. ↑ "Telefone Zubehör". Retrieved 2013-12-18.