New York State Consumer Protection Board

The New York State Consumer Protection Board (CPB) is a former government agency of the State of New York that was responsible for protecting, educating and representing consumers. On March 31, 2011, Part A of Chapter 62 of the Laws of 2011 merged the CPB into the New York State Department of State (NYSDOS) creating a new Division of Consumer Protection.

Organization

The three main divisions of the Consumer Protection Board were:[1]

History

The CPB was established in 1970 under legislation signed by then-Governor Nelson Rockefeller. Betty Furness, a former Hollywood actress who had served as special assistant for consumer affairs to President Lyndon B. Johnson, was named as the Board's first chairman and executive director.[2] Furness served in the position until July 1971, resigning after complaints about the lack of serious attention to her recommendations by the New York Legislature.[3][4]

Richard Kessel served as Executive Director of the CPB from 1983 to 1995, where he negotiated rate freeze agreements with Consolidated Edison, Niagara Mohawk and other electric and telephone utilities, which Kessel estimated saved consumers $1 billion.[5]

Merger

On March 31, 2011, Part A of Chapter 62 of the Laws of 2011 merged the former New York State Consumer Protection Board into the New York State Department of State creating a new Division of Consumer Protection. Consumers can find useful information, alerts and tools by visiting www.dos.ny.gov.[6]

References

  1. About the CPB, New York State Consumer Protection Board. Accessed September 25, 2008.
  2. Farrell, William E. "Betty Furness Heads State's Consumer Board", The New York Times, August 11, 1970. Accessed September 25, 2008.
  3. Severo, Richard. " Betty Furness, 78, TV Reporter And Consumer Advocate, Dies", The New York Times, April 4, 1994. Accessed September 25, 2008. "She also was President Lyndon B. Johnson's special assistant for consumer affairs and was head of the New York State Consumer Protection Board in 1970 and '71.... Miss Furness abruptly quit as Gov. Nelson A. Rockefeller's consumer affairs adviser in 1971, charging that the New York State Legislature did not take her recommendations seriously enough."
  4. Staff. "STATE WILL NAME CONSUMER CHIEF; Miss Furness's Successor to Be Chosen Soon", The New York Times, July 9, 1972. Accessed September 25, 2008.
  5. Lambert, Bruce. "LIPA Chief's Rare Feat: From Gadfly To Insider", The New York Times, June 7, 1998. Accessed September 24, 2008.
  6. "2011 Legislative Update from the New York State Assembly". Retrieved 15 March 2012.

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