NCR Self-Service

NCR Self-Service, a subsidiary of NCR
Subsidiary
Industry Technology
Founded 1988, 2004
Headquarters Lake Mary, Florida
Key people
 Theresa Heinz, President
Products Self-Service Software & Hardware
Parent NCR Corporation
Slogan Changing the Way the World Travels
Website Official site

NCR Self-Service, LLC (known as Kinetics until February 2008), a subsidiary of NCR Corporation, develops self-service software and hardware travel technology. Solutions for hardware include the TouchPort II C for airline check-in and ResortPort for hospitality self-service. Common Use Self-Service technology simplifies the check-in process by allowing passengers one common point of access for check-in.

History

The company was founded in 1988 by David Melnik and acquired by NCR Corporation in 2004. The Kinetics brand and past name has been officially put to rest by NCR in February 2008 and is known as NCR Self-Service, LLC. The company has been split up and downsized three times since July 2007 with NCR reorganizing. The various functions that are left are now being controlled by NCR Retail Division, Atlanta, GA (Hardware Engineering), Theresa Heinz (Program Management) in Lake Mary, FL. Engineering, Field Service, Customer Helpdesk, Accounting and IT are now being handled overseas.

Industry

Management

Michael Webster fulfilled the role of "Interim President" for Kinetics during the period following the departure of David Melnik until a presidential successor was found. Mr. Webster still maintained his executive duties as VP of NCR Self-Service Retail Service Division while overseeing the Kinetics self-service operation.

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