Luton and Dunstable University Hospital NHS Foundation Trust
Luton and Dunstable University Hospital NHS Foundation Trust runs Luton and Dunstable University Hospital.
Governance
The trust is run by a Board of Directors, made up of Non-Executive Directors and Chairman, a Chief Executive and Executive Directors. The current Chief Executive, Pauline Philip, joined in 2010.[1]
Statistics
In the financial year 2007-2008, the Trust employed over 3400 staff, and had an annual spend of £169 million. In the same year the Trust handled:
- Over 60,000 in-patient admissions;
- Over 200,000 out-patient appointments;
- Over 61,000 attendances at the A&E department;
- Over 5,000 births.[2]
Technology
The Luton and Dunstable Hospital NHS Trust has announced that it has been provided with a new speech driven system, the ContactPortal by Telephonetics, to improve call management and communications at the Trust. On average the Trust takes over 4000 phone calls per day from outside, plus thousands more internally. The ContactPortal acts as a virtual operator 24 hours a day, using speech recognition technology to answer, transfer and make telephone calls.[3]
See also
References
- ↑ "Board of Directors". Luton and Dunstable Hospital NHS Trust. Retrieved 4 December 2010.
- ↑ "Annual report and accounts for the period April 2007 to March 2008". National Health Service. Retrieved 4 December 2010.
- ↑ "Telephonetics speech recognition technology introduced at Luton and Dunstable Hospital NHS Trust". Telecomworldwire. 2005-05-13. Retrieved 4 December 2010.