LiveOps
 | |
| Private | |
| Founded | January 2000 |
| Founder | Steve Doumar, Doug Feirstein |
| Headquarters | Redwood City, California |
Area served | Worldwide |
Key people | Vasili Triant, CEO |
Number of employees | 300 |
LiveOps is a cloud call center startup founded by Steve Doumar and Doug Feirstein on January 1, 2000.[1][2] They have since expanded beyond phone calls to also handle social media management, and their customers include Pizza Hut, Electronic Arts, and Salesforce.com.[3]
History
In 2003 LiveOps acquired competing call center company CallCast.[4]
In 2006 LiveOps named former eBay COO Maynard Webb as its CEO.[4]
In 2011 LiveOps named former Sybase president Marty Beard as its new CEO.[5]
In July 2014 BlackBerry poached Marty Beard as their new COO[6] and LiveOps named former ShoreTel VP Vasili Triant as its new CEO.[7]
Funding
LiveOps is a venture backed startup that has received over $50 million in venture capital funding.
LiveOps raised a $1 million Series A funding round in January 1, 2001 with funding from Josh Kopelman, Bill Trenchard, and Scott Banister.
LiveOps raised a $22 million Series B round in April 1, 2004 led by Menlo Ventures and CMEA Capital.
On February 13, 2007 they raised a $28 million Series C round from Menlo Ventures, CMEA Capital, Benchmark, and Michael Dearing.
On January 27, 2014 LiveOps secured $30 million in debt financing from Comerica Bank.[8]
References
- ↑ Botsman, Rachel (December 1, 2014). "Nine start-ups to rock your world". Australian Financial Review. Retrieved April 22, 2015.
- ↑ http://www.investing.businessweek.wallst.com/research/stocks/private/snapshot.asp?privcapId=20551412
- ↑ "Q&A: LiveOps CEO Marty Beard, on call center technology, efficiency". San Jose Mercury News. June 20, 2015. Retrieved April 22, 2015.
- ↑ 4.0 4.1 Barry, David (April 1, 2010). "The $100 Million Revenue Club: LiveOps Checks Off IPO Boxes". Wall Street Journal. Retrieved April 22, 2015.
- ↑ Kim, Elizabeth (June 21, 2011). "LiveOps names Marty Beard president, CEO". Silicon Valley Business Journal. Retrieved April 22, 2015.
- ↑ Martinez, Juan (July 21, 2014). "BlackBerry poaches former LiveOps CEO Marty Beard". TechRadar. Retrieved April 22, 2015.
- ↑ http://www.liveops.com/management/vasili-triant
- ↑ https://www.crunchbase.com/organization/liveops