List of unified communications companies
List of unified communications companies includes notable companies that are unified communications vendors:
| Unified Communications Company | Features |
|---|---|
| Actiance | • Instant Messaging • Collaboration tools • Content Scanning • Web Filtering • Social Media Compliance • Secure communications • Unified Communications |
| Adtran | • IP PBX (software or hardware based)
• Full UC software for existing PBXs |
| Alcatel-Lucent | • Audio Conferencing • Video Conferencing • Web Conferencing • Messaging • Collaborative Tools |
| AT&T | • Audio Conferencing • Video Conferencing • Web Conferencing • Messaging |
| Avaya | • Audio Conferencing • Video Conferencing • Presence • Messaging • Call Center • VoIP |
| AVST | • Voicemail • Call Processing • Unified Messaging • Speech-enabled Personal Assistant • Speech-enabled Automated Attendant • Notification • Fax • Mobility • Interoperability and Centrex Integrations |
| BT | • Global Inbound Calling • SIP Trunking • Professional Services •Hosted and On-premise
|
| Calliotel[1] | • Audio Conferencing • WebRTC Video Conferencing • Rich Presence • Huge file sharing • WebRTC based call Center • VoIP |
| Centile | • Hosted VoIP • Mobile PBX • Audio and Web Conferencing • Call recording • Call Center • Desktop and Web clients • Auto Attendant |
| CenturyLink[2] | • Audio Conferencing • Web Conferencing • Call Center • Video Conferencing • Web Conferencing • Mobile PBX • Hosted E-mail • VoIP • Hosted IP |
| Cisco | • Audio Conferencing • Video Conferencing • Presence • Messaging • Call Center • VoIP |
| COLT Telecom Group | |
| Critical Links | • Access Router
• IP Business Gateways |
| Dell[3] | • Unified Messaging (Voicemail, Email & Fax) • Mobility • Audio & Video Conferencing • Core UC (VoIP, IM, Group chat, webconferencing) • PBX Integration and/or Replacement • Contact Center • CEBP (Communication Enabled Business Processes) |
| Dialexia | • Conferencing • IP PBX software • Presence • Messaging • Call Center • VoIP business solutions • Hosted PBX software |
| Digium | • Conferencing • Voicemail • Presence • Fax • Instant messaging • Video Calling • One click on-the-fly recording • Integration with LOB applications “Ex. CRM” |
| Drum (This Is Drum) | • Web Conferencing • Web Meetings •WebRTC •Communication Solutions • |
| Ericsson-LG | • Unified Messaging • Mobility • Conferencing • PBX Integration and/or Replacement • Voicemail • Presence • Fax • Instant messaging • Video Calling • IPCR (IP Call Recoding) • Contact Center Solution • Hospitality (ex. Hotel) Solution |
| Esnatech | • Unified messaging • Mobility • Presence management • High availability • Find me - follow me automation • Voice recording features • Multilingual • Speech-enabled auto attendant • Secure communications |
| Global Crossing | • Audio Conferencing • Video Conferencing • Web Conferencing • VoIP |
| Happiest Minds Technologies | • Audio Conferencing • Video Conferencing • Web Conferencing • VoIP • Instant Messaging • Presence • Collaboration • Network Designing • Network Audit • UCaaS • Hosted UC • Contact Center Solution |
| Hewlett-Packard[4] | • IP Messaging • Audio Conferencing • Video Conferencing |
| IBM | • Presence management • Instant messaging (IM) • Voice over IP (VoIP) • Video chats / persistent chats • Instant screen sharing • Unified messaging with find me / Follow me • Mobility • Web conferencing |
| Interactive Intelligence | • Web Conferencing • Audio Conferencing • Video Conferencing • Messaging • Unified Messaging • Live Chat • Operator Assisted Calls • Call Recording |
| InterCall | • Web Conferencing • Audio Conferencing • Video Conferencing • Messaging • Unified Messaging • Virtual Environments • Operator Assisted Calls • Call Recording |
| Jabra | • Mobile and office headsets |
| Librestream | • Mobile collaboration • Video Conferencing • Audio Conferencing • Telestration (on-screen drawing) • Presence • VoIP • Real-time communication • Secure communication |
| LifeSize Communications | • Audio Conferencing • Video Conferencing • Presence • VoIP |
| MDS Gateways | • IP PBX • IP Telephony • Audio Conferencing • VoIP |
| Microsoft | • Presence management • Audio, video, and Web conferencing • Instant messaging • Unified messaging • Voice-over Internet Protocol (VoIP) • Secure communication • Mobility • Provide IT control with failover, redundancy, and scalability • Manage compliance, and archiving policies for messaging and telephony systems |
| Mitel | • Instant messaging • Audio and Video Conferencing • Integration with Business Applications ""MS Office, ERP, CRM ...."" • Integration with 3300 ICP telephone directory, Microsoft Active Directory or LDAP • (IM) and presence between servers • Microsoft Outlook Synchronization • Unified Communicator Mobile • VoIP • Video Telephone |
| Mondago | • CTI • Hosted CTI • Mobile CTI • Go Connect |
| Multitech | • VoIP • Fax • Integrate with ordinary PBXs • SIP gateway “Instant Messaging and Presence” • GSM gateway, forward phone calls to mobile phones |
| NEC | • Application integration “ERP, CRM …” • Text-to-Speech Calendaring • Microsoft Exchange Server integration • Up to 16 viewable video windows per conference • The ability to send invitations via the conferencing server or Microsoft Outlook • Support for real-time application and desktop sharing • Utilization of Microsoft PowerPoint presentations during meetings |
| Oracle Corporation | |
| Outsourcery | • Unified Communications • Business Connectivity • Enterprise Connectivity • Hosted iPBX • Hosted iPBX Overlay • SIP Truck • Hosted OCS • Hosted Microsoft CRM • Hosted Microsoft Exchange • Hosted Microsoft Sharepoint |
| PanTerra Networks | • Cloud-based Business Voice PBX and Conferencing • Inbound and Outbound Cloud-based Call Center with PBX Integration • Secure Instant Messaging • Presence Management • Multi-Media Web collaboration • Unified Messaging • Intelligent Follow-me/Find-me • Desktop Share • Cloud-based Call Recording • Voice-to-text Transcription • Hosted Email • Mobility • Digital Fax • 100% Browser-based Client • Outlook Sync/Integration • Salesforce.com Integration |
| Plantronics | • Mobile, office and UC headsets, handsets and speakerphones |
| Polycom | |
| Presence Networks | • Unified messaging • Business Collaboration • Real-time communications • Integrated conferencing, VOIP, Instant Messaging, Secure File transfer |
| Radvision | • High Definition Video Conferencing • Video Management • Video Infrastructure • Developer Products[5] |
| Revation Systems | • Secure Communications • Audio Conferencing • Video Conferencing • Web Conferencing • Call Processing • Unified Messaging • Presence • Instant Messaging • Secure Email • VoIP • Automatic Call Distribution • Desktop Sharing • IVR • Find-Me/Follow-Me • Source-Based Number Routing • CRM Integration • Voicemail • Voicemail to Email • Call Recording • File Storage, File Sharing, Collaborative Tools • Desktop Client |
| ShoreTel | • Unified messaging including Find me - Follow me • Unified Audio Conferencing • Desktop Sharing • Instant messaging • On-Line Presentations • Virtual meetings •Secure Mail •Automatic Call Distribution •LDAP Integration •Call Center Solution •Hospitality Solutions •Health Care Colutions |
| Siemens Enterprise Communications | • Presence management • Single number reachability • Integrated voice messaging • Instant Messaging and Web Conferencing (with 3rd Party Products) • Contact Center Solutions • Audio Conferencing • Call Center • VoIP Call Recording • Desktop Client • Desktop Sharing • Mobility • LDAP Integration • SIP Trunking • SIP SBC • SIP Proxy • SIP Call control to/from cell phone • Real-time communication • Secure communication • Fax • Call Processing • Cloud Solutions |
| SimpleSignal | • Unified Communications • Hosted PBX • SIP Trunking Solutions • Audio Conferencing • Video Conferencing • Desktop Sharing • Call Center Solution • Mobility Solution • Google Apps Integration • Salesforce Integration • CRM Integration • Disaster Recovery • Backup & Storage • Network Services • Call Recording • Desktop Call Control • Mobile App Integration • SMS Texting • Voicemail to Text |
| Speedflow Communications | • Voice Over IP • Wholesale, retail, CLI VoIP • VoIP switching and billing solutions • SaaS • IP PBX |
| Streamwide | • Voicemail • IP Messaging • Visual Voicemail • Business IP messaging SaaS |
| Tata Communications | • Video Conferencing • Audio Conferencing • Web Conferencing • Messaging |
| Thinking Phone Networks | • Messaging • Video Conferencing • VoIP • Contact Center • Presence |
| THUS | • Audio Conferencing • Video Conferencing • VoIP |
| Toshiba | • Presence • Instant Messaging • One Number Access (find me - follow me sequential ringing) • Unified Messaging • Video Conferencing and Collaboration • Desktop Call Control |
| TrueConf | • On-premises and Hosted Solutions • Audio, Video, and Web Conferencing • SIP Gateway • PBX Integration • Video Surveillance Systems Integration • Secure Communications • Multitenancy • Collaboration Tools
|
| Verizon Communications | • Audio Conferencing • Web Conferencing • Call Center • Video Conferencing • Web Conferencing • Mobile PBX • Hosted E-mail • VoIP • Hosted IP • Mobile/Cellular • Wireless |
| Vodafone One Net | • Audio Conferencing • Video Conferencing • Web Conferencing • VoIP |
| VOSS Solutions | • UC Self-care • UC Migration • UC Analytics • UC Provisioning • UC Management • UC Administration • IP PBX • Mobility • Presence • Messaging • Conferencing • Collaboration |
| Webley | • Unified Messaging • Toll Free number • Speech-enabled Personal Assistant • Automatic Call Distribution • Find Me/Follow Me • Voicemail • Notification • Voicemail to Email Auto-forward your voicemails to one or more email • Video Conferencing • Web Conferencing and Presentation • Web Based Conference Management • Audio Conferencing • Conference Recording • Faxing • Retrieve Faxes by Phone Faxes can be retrieved by phone and forwarded anywhere • Fax Relay Auto-forward faxes to other fax machines or email boxes • Calendar Reminders to cell phone, email or pager for appointments and events • Synchronize Contacts with Outlook, Outlook Express |
| Wildix | • Audio Conferencing • Video Conferencing • Presence web-based • Messaging • Call Center • VoIP • FaxServer • One Number Access • Call Reporting and Analysis • TAPI Supported |
| XO Communications | • Hosted PBX • Integrated Voice and Data • IP Flex • SIP Trunking • Contact Center • Interactive Voice Response • VoIP • Audio and Web Conferencing • Mass Notification • Traditional Voice |
| Zeacom | • Unified messaging with find me - follow me • Mobility • Presence management • Conferencing • Contact center • Operator console functionality |