Linda E. Ginzel

Linda E. Ginzel is Clinical Professor of Managerial Psychology at University of Chicago Booth School of Business. She develops curriculum and teaches courses on the negotiations process, effective leadership, and organizational behavior.^[1] She founded the Corporate Education program at the University.^[1] Her current research focuses on interpersonal dynamics, in particular the social psychology of organizational behavior.

Professor Ginzel is a social activist involved in protecting and promoting the welfare and rights of consumers regarding children's product safety. In the year 2000, she received the President's Volunteer Service Award, the nation's highest honor for volunteer services, from President Clinton for her work with Kids in Danger.^[2]

Biography^[3]

Ginzel grew up in the United States and Germany.^[4]

She received a bachelor's degree in Psychology, from the University of Colorado with distinction and summa cum laude in 1984. In 1986, she earned an M.A. in Social Psychology from Princeton University. She earned a Ph.D in Social Psychology from the Princeton University in 1989. At Princeton, she studied with Edward E. Jones.

From 1989-1992, she was Assistant Professor of Organizational Behavior at the Graduate School of Business at Stanford University. During 1991-1992, she was Visiting Assistant Professor of Organizational Behavior at the Kellogg Graduate School of Management, Northwestern University. In 1992 she joined University of Chicago Booth School of Business.

Since joining Booth, Ginzel has worked as Senior Lecturer in Behavioral Sciences (1992-1998), and Academic Director of Corporate Education (1995-2004). She has served in her current role as Clinical Professor of Managerial Psychology since 1998.

Academic work

Professor Ginzel leads programs and teaches MBA courses and Executive Education courses in Leadership Capital, High Performance Leadership, the Social Psychology of Management, Essentials of Effective Leadership, Managerial Psychology, Negotiations, and Decision Making. Her research interests focus on leadership practices, managerial psychology, negotiation skills, organizational behavior, and the social psychology of organizations; social cognition and interpersonal perception; ethical leadership, executive education, and leadership development.^[3]

Previous Work

Professor Ginzel established the Corporate Executive Education Program at the University of Chicago Booth School.^[5] From July 1995-July 2004, she managed and grew a custom-designed program, which now ranks number one in the world for Executive Education Programs.^[6] She has also designed and taught in customized educational programs for a number of Fortune 500 companies.^[3]

Her teachings to M.B.A. and Ph.D students at Northwestern, Stanford, and Princeton included courses on Organizational Behavior, Interpersonal Perception, Attribution Theory, and General & Social Psychology.^[3]

Negotiations and Decisionmaking

Professor Ginzel said, “Negotiation is the key management and leadership skill because it’s all about bonding, influence and learning.”^[7] Her negotiations teachings include intense preparation and a focus on interests rather than on positions. She encourages her students to: look for tradeoffs to create value; enlarge the pie before dividing; adapt their strategy to their counterpart's style; and practice 'conditional' cooperation.^[8] Her goal is for her students to gain a better understanding of the psychological processes that underly the judgement of negotiators and become better analytical negotiators.^[9] The course has been taught to full-time and executive MBA candidates at Booth locations in Chicago, Singapore, and London.

In terms of decision making for business people, Professor Ginzel said, "I do not think that my advice is any different for women than for men in business. I tell all my students to be sure that they have a strong sense of their own priorities so that they do not end up making choices based on the priorities of others. I believe that who we become depends on the everyday choices that we make, and we must choose wisely. As Steve Job’s said in his Stanford commencement speech: “Your time is limited, so don’t waste it living someone else’s life”.^[10]

Leadership Capital^[11]

Professor Ginzel's Leadership Capital course was taught for the first time as an Executive Education course in Winter 2015 in Chicago, Singapore, and London. The course focuses on the development of her students' Leadership Capital. She challenges students to address questions such as: What makes a good executive? What does a leader actually do to create and add value? How does management differ from leadership? What is the basis of management and leadership.

Defining "leadership capital" as "the wisdom to decide when to manage and when to lead with the courage and capacity to implement," Ginzel focuses on teaching a framework to develop a strategy of knowing when to change and when to maintain the status quo. Her framework includes the development of two types of skills: action skills and insight skills. Additionally, she emphasizes 5 C-skills for leadership: capacity, coordination, communication, complexity, and conflict.

Consumer Advocacy

Ginzel currently serves as co-founder, president, and chair of the board of Kids in Danger.^[3] In 1998, Ginzel and her husband, Bosz Keysar, founded this non-profit organization after the death of their son, Danny Keysar, when a previously recalled portable crib strangled him.^[12][13] Ginzel and Keysar were named "Chicagoans of the Year" in 1998 for their work on child safety and the creation of Kids in Danger.^[14] In October, 1998, Illinois banned the sale of recalled children's products.^[13] They were key leaders in the enactment of the Children's Product Safety Act in Illinois in 1999.^[15]

In 2008, as members of the Advisory Committee on the Obama Transition Team, Ginzel and Keysar were instrumental in the creation of CPSC legislation that mandated changes. The legislation included a provision, named after their son, that tougher safety standards and compulsory testing for playpens were required.^[16] In 2012, an extension of this CPSC legislation included new rules for playpens that require independent testing for stability. At the announcement for that event, Ginzel said, "It is bittersweet for me to be standing here today," she said, "The fact that strong mandatory standards are now required by law is Danny's legacy and the legacy of other children whose lives have been lost so carelessly, so tragically." ^[17][18]

Ginzel testified in Congress and state legislatures throughout the country on the topic of children's product safety.^[16] Ginzel's work has been featured across mainstream media including ABC Nightly News,^[19] Today Show, Oprah, Voice of America ', the Wall Street Journal,^[20] Newsweek, USA Today ^[21] and People Magazine.

In 2000, she received the President's Volunteer Service Award, the highest national honor for volunteer service, from President Clinton. Currently, Ginzel volunteers as a consumer representative on the Consumer Products Committee F15 of ASTM International.^[22]

Awards and recognition

• 2014: Class of 2014 Impact Professor as voted by full-time students at the Booth School of Business ^[23]
• 2014: The Hope and Courage Award, Lurie Children's Hospital in Chicago.^[24]
• 2013: Inaugural Global Hillel Einhorn Teaching Award as voted by Executive MBA students at the Booth School of Business across three campuses: Singapore, London and Chicago^[23][25]
• 2011: Faculty Excellence Award as voted by Evening and Weekend MBA students at the Booth School of Business for exceptional commitment to teaching, Chicago, Illinois[26]
• 2007-2008: Finalist, Faculty Pioneer Award, The Aspen Institute Center for Business Education, Washington, DC
• 2000: The President’s Service Award, the nation’s highest honor for volunteer service directed at solving critical social problems from President Clinton, Washington, DC
• 2000 & 2001: Two-time recipient of the James S. Kemper, Jr. Grant in Business Ethics, The James S. Kemper Foundation, Chicago, Illinois
• 1998: Chicagoan of the Year, Chicago Magazine, Chicago, Illinois ^[14]
• 1992: Honorable Mention, "Professor of the Year", The Manager's Program, Kellogg Graduate School of Management Northwestern University, Evanston, Illinois
• 1990: General Electric Foundation Faculty Grant Stanford University, Stanford, California
• 1990: Dispute Resolution Research Center Grant, with M. Bazerman Northwestern University, Evanston, Illinois
• 1989: Teaching Award for Excellence in Undergraduate Instruction Association of Princeton Graduate Alumni, Princeton University, Princeton, New Jersey
• 1985: Princeton University Merit Fellowship Princeton University, Princeton, New Jersey
• 1984: The Outstanding Graduate, College of Liberal Arts and Sciences The University of Colorado, Denver, Colorado
• 1984: Nell G. Fahrion Award for Excellence in Psychology The University of Colorado, Denver, Colorado
• 1983 & 1984: Two-time recipient of the Colorado Scholars Award The University of Colorado, Denver, Colorado

Publications^[3]

• Zivan, D. (2002). “The Playskool Travel-Lite Crib,” Edited by L. Ginzel is available at http://www.chicagocdr.org/cases.
  • Also from: The National Academy of Engineering, Online Ethics Center: http://ethics.iit.edu/eelibrary/node/6460; and
  • CasePlace.org the online service of The Aspen Institute: http://www.caseplace.org/cases/cases_show.htm?doc_id=124280; and
  • McGraw-Hill’s electronic publishing system, the Primis database.
    • Also appears in: Ferrell, Fraedrich and Ferrell (2005) Business Ethics: Ethical Decision Making and Cases. Houghton Mifflin Co, pp. 144–169.
  • McAlister, Ferrell and Ferrell (2005) Business and Society: A Strategic Approach to Social Responsibility. Houghton Mifflin Co, pp. 167–189.
  • Nash, de Bettignies and Goodpaster (2006) Business Ethics: Policies and Persons. McGraw-Hill/Irwin, Inc., pp. 287–303.
• Keysar, B., Ginzel, L. E., and Bazerman, M. H. (1995). “States of Affairs and States of Mind: The Effect of Knowledge about Beliefs.” Organizational Behavior and Human Decision Processes, 64, 283-293.
• Ginzel, L. E. (1994). “The Impact of Biased Inquiry Strategies on Performance Judgments.” Organizational Behavior and Human Decision Processes, 57, 411-429.
• Ginzel, L. E., Kramer, R. M., and Sutton, R. I. (1993). “Organizational Impression Management as a Reciprocal Influence Process: The Neglected Role of the Organizational Audience.” In L. L. Cummings and B. M. Staw (Eds.), Research in Organizational Behavior, (Vol. 15, pp. 227–266). Greenwich, CT: JAI Press.
  • Also appears in: M. J. Hatch and M. Schultz (Eds.), Organizational Identity: A Reader. Oxford University Press, 2004, pp. 223–261.
• Hogarth, R. M., and Ginzel, L. E. (February, 1993). “’Soft Skills and Hard Knowledge.” Training Today, pp. 6–8.
• Kirby, P., and Ginzel, L. E. (August 1989). “A Trainer’s Dozen: Critical Professional and Program Issues.” Training and Development Journal, pp. 69–72.
• Ginzel, L. E., Jones, E. E., and Swann, W. B. Jr. (1987). “How ‘Naive’ is the Naive Attributor?: Discounting and Augmentation in Attitude Attribution.” Social Cognition, 5, 108-130.

References