Insel Air

Insel Air
IATA
7I
8I
ICAO
INC
NLU
Callsign
INSELAIR
INSEL ARUBA
Founded 1993 (INC)
2013 (NLU)
Commenced operations 2006 (INC)
2014 (NLU)
Hubs
Focus cities
Frequent-flyer program Insel Star Miles
Airport lounge Plesman Lounge
Alliance Pan Caribbean Alliance
Subsidiaries Insel Air Aruba
Fleet size 16 (+3 order)
Destinations 21 (+6 planned)
Company slogan Reaching Higher
Headquarters Maduro Plaza, Dokweg 19, Willemstad, Curaçao
Key people
  • H.A. Van Der Kwast (Chairman)
  • Albert Kluyver (CEO)
  • Jurgen Lippinkhof (CCO)
  • Charley De Meza (CFO)
  • Ivo Oduber (CMO)
  • Robert Page (COO)
  • Edward Heerenveen (Chief General and International Affairs)
Revenue Increase US$ 156 million (2013)[1]
Website Fly-InselAir.com
Insel Air MD-80 aircraft at Hato International Airport
Insel Air Aruba Fokker 50 taxiing to gate at Hato International Airport
Insel Air Aruba MD-82 landing at Miami International Airport

Insel Air (formally Insel Air International B.V.) is a Dutch Caribbean carrier that serves as the national airline of Curaçao. Insel Air currently operates the second largest Caribbean-based fleet based on seat capacity. It is headquartered in Maduro Plaza, Willemstad.[2]

Insel Air currently serves 21 destinations throughout the Caribbean, South America and North America.[1] Its fleet consists of McDonnell Douglas MD-82 and MD-83's, Fokker 70's and Fokker 50's. The airline's main hubs are Hato International Airport (Insel Air Curaçao) and Queen Beatrix International Airport (Insel Air Aruba) with a secondary hub at Princess Juliana International Airport.[3] Insel Air was incorporated as a private limited liability company (Dutch: Besloten Vennootschap) on September 8, 1993 and is registered with the Chamber of Commerce and Industry of Curaçao under number 64577.

History

2006-2010

Insel Air started operations on August 28, 2006 with one Embraer 110-P1 Bandeirante flying out of Curaçao to the neighboring island of Aruba. Soon afterwards, Insel Air began flights to the neighbouring island of Bonaire and also to Las Piedras in Venezuela.

Starting in January 2007, the airline began serving the Eastern and Northern Caribbean via Sint Maarten with a McDonnell Douglas MD-83 and with an additional McDonnell Douglas MD-82 in June 2008. Insel Air also added services to Miami via Curaçao and Bonaire at this time.

In September 2009, Insel Air took delivery of a second MD-82 aircraft. The aircraft arrived at Curacao as N434AG, being the only MD-80 with the known "screwdriver tail" at the time. Insel took delivery of its third MD82 on December 4, 2009 and fourth MD82 in May 2011. At this time Insel Air began operating four new destinations – Medellin, Charlotte, Barquisimeto and Caracas.

Since then, the company has grown into an airline with thirteen aircraft. Of these thirteen, eleven are owned by Insel Air.[4] With the additional aircraft, the total seat count in Insel Air's fleet has risen from 19 seats in 2006 to 167 in 2007, 319 in 2008, 653 in 2010, 955 in 2011 to 1,259 in 2013.

2011-2015

Following the introduction of new services to Medellin, Bogota and Charlotte, the airline added a fifth MD-80 on May 12, 2011. Insel Air currently has an interline agreement with Charlotte-hubbed US Airways, covering service to Curaçao and Bonaire. Apart from the new flights to Charlotte, Bogota and Medellin, Insel Air is looking to introduce service to Brazil and Argentina. Acknowledging that the carrier's MD-80 fleet doesn't have the range to reach Argentina, the airline stated that it may consider another aircraft type depending on future partnerships. The Company also completed the IATA operational safety audit (IOSA) and joined ALTA, the Latin American and Caribbean Air Transport Association in November 2011.[5]

On November 16, 2012, Insel Air inaugurated its Curacao-Maracaibo route and began regular operations on December 14. Mr Kluyver (CEO of Insel Air) said a sixth MD80 series aircraft will enter service in December 2012 and a seventh aircraft is slated to enter service in May 2013. The capacity generated by the forthcoming expansion of the MD-80 fleet will be directed by the Aruba venture. Insel Air was originally planning to expand its MD-80 fleet in early 2012 but delayed the project due to delays in launching Insel Air Aruba.[6] In 2012 Insel Air Aruba received its AOC certificate, giving the airline official authorization to perform services out of Aruba. Insel Air Aruba will begin operating 13 new routes - Miami, Santo Domingo, Cuba, St. Maarten, Puerto Rico, Bonaire, Curacao, Caracas, Valencia, Maracaibo, Ecuador, Belem, Manaus.

Insel Air and KLM Royal Dutch Airlines consolidated their cooperation with a code-sharing agreement, offering customers greater comfort and options and thereby enabling them to travel to destinations served by the two partners without having to re-check luggage. Additionally, flight schedules will be closely coordinated so that travel time is minimized. In August 2013 Insel Air celebrated its first ‘in house’ heavy maintenance (C-Check) in Curacao on an MD-82. It was for the first time that the airline performed the check on its aircraft using its in-house expertise. In the past, the check was carried out abroad. The C-check is a big overhaul that needs to be conducted every year and a half according to regulations.[7]

Insel Air inaugurated its first four services from Aruba operated by Insel Air Aruba in the first half of 2014. Insel Air Aruba began operations to Miami, Valencia, Caracas, which were already served by via Insel Air's Curacao hub and Georgetown, Guyana was introduced in the network via Aruba in June 2014. Insel Air had also introduced Barranquilla, Colombia in June 2014 and La Romana, Dominican Republic in July 2014 from the airline's Curacao hub.[8] The airline had also acquired 3 ex-KLM Cityhopper Fokker 70's with the first aircraft having arrived on July 12, 2014. The Fokker jets are planned to be operated out of both the Aruba and Curacao hubs.[9] The Embraers were retired early in 2014. In December Insel Air introduced two new services from its hub in Curacao: Port-of-Spain (in Trinidad) was relaunched on December 15, 2014 and Georgetown was added on December 18, 2014.

On January 14, 2015 Insel Air Aruba introduced its direct flight to Manaus, Brazil.[10]

Agreements

Insel Air has not established itself with any airline alliance, but does have a codeshare agreement with KLM, as well as interline agreements with the following airlines:

Insel Air and Tiara Air

Aruban national airline Tiara Air and the Aruban government recently announced a collaboration with Insel Air that will enforce the optimal use of touristic routes to Aruba.

In order to serve passengers best, the agreement is valid for all routes that both airlines operate. The Aruban government also stated that it was committed to release an AOC (Air Operating Certificate) to Insel Air within three months, making it possible for Insel Air to also proceed as an Aruban airline under the name "Insel Air Aruba."[11]

According to Mr. E.K. Heerenveen, Chief General of International Affairs, "Under this new agreement Insel Air Aruba will operate three Fokker 50's and one MD-80, increasing the total availability of seats to 50.000 a month."

Insel Air and KLM

As of March 27, 2011, passengers carrying a KLM ticket can now also fly to all Insel Air destinations. Passengers will be transported on one ticket with automatic baggage transfer via Insel Air's hubs in Curacao and Sint Maarten.

This interline agreement pertains to five destinations - Kingston, San Juan, Santo Domingo, Port-au-Prince and Las Piedras.

On December 1, 2012, codeshare flights began between both carriers.[12] The consolidation and expansion of this cooperation between KLM and InselAir enables KLM to establish better connections to Caribbean destinations via Curacao. It also allows Insel Air to better accommodate this growing need and to offer passengers greater convenience and additional destinations.

Insel Air and US Airways

Due to the interline agreement with US Airways, passengers can get ticketed through on US Airways flights and vice versa, making it possible to connect to 58 US Airways destinations within 2,5 hours of the InselAir arrival and departure time in Charlotte. The agreement has since been terminated since the merger between US Airways and American Airlines.

Loyalty programme

Insel Air's frequent flyer/loyalty programme is called "Insel Star Miles" in which members earn points for miles flown, with benefits such as priority check-in and free bagagge allowances. Membership levels include Basic, Silver, Gold and Diamond.

Livery

The initial livery which was introduced on the Embraer 110's and the first 5 McDonnell Douglas MD80's, was a simplified livery of a white fuselage with the Insel Air logo near the front and a blue tail with a yellow curved line and 2 white stars representing the Curacao flag. The MD80's received a modified logo and a lighter blue color on the tail while the Embraers (with the exception of the first delivered aircraft) remained unchanged.

The McDonnell Douglas MD80's later received a new livery when the acquisition for the Fokker 50's were finalised and when Insel Air Aruba was established. The livery, which was introduced on the airline's 6th MD80, consisted of the same simplified white fuselage with the new updated Insel Air logo and three (yellow, red and blue) wave-like curves near the front and with an even lighter blue tail, but three (yellow, red and blue) wave-like curves replaced the yellow curved line and two white stars on the tail. This livery has also been applied to the rest of the MD80 fleet as well as the Fokker 70's that were delivered in 2014. One MD82, which is operated by Insel Air Aruba, features a similar livery, but the official Aruba logo is located near the front while the Insel Air logo is closer to the center emergency exit doors and bears an Aruban registration. The MD83 operated by Insel Air Aruba still wears the standard livery but with an Aruban registration.

The Fokker 50's are also having some of their aircraft updated with the standard livery consisting of the white fuselage featuring the Insel Air logo and the blue tail containing the three colored waves. Two Fokker 50's have somewhat of a similar to the Insel Air Aruba MD82. The aircraft wears an enlarged version of the official Aruba logo in the front of the aircraft with a light blue and light green stripe running across the fuselage to the back. The aircraft also has the same light blue tail resembling the MD80's but includes the Insel Air logo with the three (yellow, red and blue) wave-like curves. The forward part of the tail includes an even lighter shade of blue blending into white. All three Fokkers still wear Curacao registrations.

Before being retired, the first Embraer operated by Insel Air received a new livery resembling that of the MD80's. The aircraft was named Elis Juliana, after a popular author and poet from Curacao.

Destinations

Insel Air operates scheduled flights to 21 destinations across Brazil, the Caribbean, Colombia, the United States and Venezuela from its hubs in Curacao and Aruba. The airline operates Seasonal flights to additional destinations as well as charter flights on demand.[13]

[Hub]Base and Hub
[F]Future destination
[S]Seasonal
Hub
¤Focus city
#Terminated destination
City Country IATA ICAO Airport Refs/Notes 7I/INC 8I/NLU
Barquisimeto VenezuelaBRMSVBMJacinto Lara International AirportX-
Barranquilla ColombiaBAQSKBQErnesto Cortissoz International AirportX-
Bucaramanga ColombiaBGASKBGPalonegro International AirportStarts 2015-X
Cali ColombiaCLOSKCLAlfonso Bonilla Aragón International AirportStarts 2015-X
Caracas VenezuelaCCSSVMISimón Bolívar International AirportXX
Charlotte United StatesCLTKCLTCharlotte/Douglas International AirportX-
Georgetown GuyanaGEOSYCJCheddi Jagan International AirportXX
Havana CubaHAVMUHAJosé Martí International AirportStarts 2015
from Miami
-X
Kingston JamaicaKINMKJPNorman Manley International AirportX-
Kralendijk Caribbean NetherlandsBONTNCBFlamingo International AirportXX
La Romana Dominican RepublicLRMMDLRLa Romana International AirportX-
Manaus BrazilMAOSBEGEduardo Gomes International Airport-X
Maracaibo VenezuelaMARSVMCLa Chinita International AirportXX
Medellin ColombiaMDESKRGJosé María Córdova International AirportX-
Miami United StatesMIAKMIAMiami International AirportXX
Oranjestad ArubaAUATNCAQueen Beatrix International AirportXX
Paramaribo SurinamePBMSMJPJohan Adolf Pengel International AirportXX
Philipsburg Sint MaartenSXMTNCMPrincess Juliana International AirportCharters for NLUXX
Port-au-Prince HaitiPAPMTPPToussaint Louverture International AirportX-
Port of Spain Trinidad and TobagoPOSTTPPPiarco International AirportX-
Puerto Ordaz VenezuelaPZOSVPRManuel Carlos Piar Guayana AirportStarts May, 2015X-
Punta Cana Dominican RepublicPUJMDPCPunta Cana International AirportX-
Punto Fijo VenezuelaLSPSVJCJosefa Camejo International AirportX-
Quito EcuadorUIOSEQMMariscal Sucre International AirportStarts 2015--
Santo Domingo Dominican RepublicSDQMDSDLas Americas International AirportNLU starts July 1st, 2015XX
San Juan Puerto RicoSJUTJSJLuis Munoz Marin International AirportScheduled flights resume July 2nd, 2015-X
Valencia VenezuelaVLNSVVAArturo Michelena International AirportXX
Willemstad CuraçaoCURTNCCHato International AirportXX

Insel Air is considering the options to also add Belém (Brazil), Bucaramanga (Colombia), Fortaleza (Brazil), Havana (Cuba), Quito (Ecuador), Santiago de Cali (Colombia) and San José (Costa Rica) to its network.

Fleet

As of May 2015, the Insel Air fleet consists of the following aircraft:[14]

Insel Air Fleet
Aircraft In
Service
Orders Passengers Notes
Y+ Y Total
Fokker 50 6 1 8 42 50
Fokker 70 3 15 65 80 All aircraft operated by Insel Air Aruba
McDonnell Douglas MD-82 4 15 137 152 One aircraft operated by Insel Air Aruba/ PJ-MDB to be retired by end of 2015.
McDonnell Douglas MD-83 3 2 15 137 152 Two aircraft operated by Insel Air Aruba
Total 16 3

Previously operated

Onboard service

Insel Air and Insel Air Aruba offers inflight service on flights longer than 45 minutes. For customers seated in Comfort class are offered Alcoholic beverages, Premium food, Local newspapers and a Comfort Class travel kit. For Economy class, customeres are offered free food and beverages, local newspapers and also a chance to win back your ticket raffle.[15]

Insel Air's inflight magazine INsights, are available onboard all aircraft and available for personal possession.

References

External links

Wikimedia Commons has media related to Insel Air.