ITIL/Service Portfolio
Service Portfolio
The Service Portfolio is described in the ITIL book Service Strategy. The Service Portfolio is the core repository for all information for all services in an organisation. Each service is listed along with its current status and history. The main descriptor in the Service Portfolio is the Service Design Package (SDP).
The Service Portfolio consists of three parts:
| Service Pipeline | This contains references to services that are not yet live. They may be proposed, or under development |
| Service Catalogue | This contains links to active services through their Service Design Package (SDP) |
| Retired Services | Services in the process of being discontinued, before they are finally decommissioned |
See also
- Application Services Library – A similar framework for Application Management
- Business Information Services Library (BiSL) – A similar framework for Information Management and Functional Management
- Granular configuration automation
- ITIL The Service Management Framework
- Service Design Package SDP
- ISO/IEC 20000 – An international standard for IT service management
- Tudor IT Process Assessment – An framework for assessement of IT service management maturity
- Performance engineering
- RPR problem diagnosis