GLPI
|
GLPI: Central Console | |
| Original author(s) | INDEPNET |
|---|---|
| Stable release | 0.85.4 / 1 May 2015 |
| Development status | Active |
| Written in | PHP |
| Platform | Cross-platform |
| Type | IT asset management, Issue tracking system |
| License | GNU GPL v2 |
| Website |
www |
GLPI, an initialism for Gestionnaire libre de parc informatique (Free Management of Computer Equipment), was designed by Indepnet Association (a non profit organisation) in 2003.
GLPI is a free asset and IT management software package, it also offers functionalities like servicedesk ITIL or license tracking and software auditing.
Overview
GLPI is a web-based application developed in PHP. Its features[1] include:
- Inventory of computers, peripherals, network printers and associated components through an interface with OCS Inventory or FusionInventory.
- Management of issues on many environments through creation of tickets, management of tickets, assignment, tickets scheduling, etc.
- Licenses management (ITIL compliant)
- Assignment of equipment by geographical area to users and groups
- Management of business and financial information (purchase, guarantee and extension, damping)
- Equipment status management
- Management of applications for assistance of all types of equipment inventory
- Interface to allow the user to file a support ticket
- Business management, contracts, documents related to inventory items
- Equipment booking
- Management of a Frequently-Asked Questions (FAQ).
- Report generator: hardware, network or interventions (support).
- Multilingual support with 45 languages available.[2][1]
Moreover, GLPI has many plugins [3] that add additional features.
On January, 2009, 1659 entities and 917,597 computers were reported using the software.[4]
By July 8, 2011, 2000 referenced structures and 1,200,000 computers have been reported using the software.[5]
See also
- Comparison of help desk issue tracking software
- Comparison of ticket-tracking systems
- OCS Inventory
References
- ↑ 1.0 1.1 "Features list of GLPI". Glpi-project.org. Retrieved 2014-06-03.
- ↑ "Translations stats of GLPI". Glpi-project.org. Retrieved 2012-05-14.
- ↑ "GLPI plugins portal". Plugins.glpi-project.org. Retrieved 2012-05-14.
- ↑ "GLPI References". Glpi-project.org. Retrieved 2012-05-14.
- ↑ "GLPI - Gestionnaire libre de parc informatique". Glpi-project.org. Retrieved 2012-05-14.
- Notes
- Patrice, Thebault. GLPI (Gestion Libre de Parc Informatique) : Installation et configuration d'une solution de gestion de parc et de helpdesk [GLPI (Management Free IT Park): Installing and configuring a solution of fleet management and helpdesk] (in French). ENI. ISBN 978-2-7460-7008-0.
- "Tony", Barzan Antal (2010). "Chapter 7: Integrating OCS-NG with GLPI". OCS Inventory NG 1.02. Packt. ISBN 9781849511100.
- At Your Fingertips - Managing resource information in GLPI, Author: Evelthon Prodromou, Linux-magazine article 2009 Issue 103
- FusionInventory and GLPI, presentation by Speakers Guillaume Rousse and Walid Nouh during FOSDEM 2011
- Everything about GNU/Linux and Open source opensource Asset Management software : GLPI, 2011, Linuxaria