Etstur
 | |
| Industry | Travel |
|---|---|
| Founded |
 1991, Kızıltoprak, Kadıköy, İstanbul, Türkiye |
| Founder | Mehmet Ersoy, Murat Ersoy |
| Headquarters | Istanbul, Turkey |
| Products | Holiday villages, domestic and international hotel bookings, cultural tours, overseas tours, flight tickets, cruises, Disneyland Paris hotel booking and package tours, car rental |
| Services | Guides, visa application services |
| Subsidiaries | Didimtur, Maxx Royal Resorts, Voyage Hotels, AtlasGlobal, Ucuzabilet.com, Etsmice, |
| Website | Etstur |
Etstur Gemisi - Aegean Paradise
Voyage Hotel Belek - Etstur Grup Markası
Etstur is a brand of Ets Ersoy Turistik Servisleri AS, founded in 1991 by Mehmet Ersoy and Murat Ersoy. Offering services at domestic and international destinations with products such as tour packages, holiday villages and city hotel bookings, flight tickets and car rentals, the brand has a 56% share in the agency market. With more than 130 agencies in 48 cities, 3 of which are its own branches, Etstur provides access to its services from every location with its website, mobile application and call centre. Etsur was the first to establish an agency-travel-guide-accommodation chain in Turkey. Etstur is also the manager of the Aegean Paradise cruise ship since 2012 and is the only travel company which is a cruise manager in Turkey.[1][2]
Other Brands[1]
- Didimtur: Travel agency. Founded in 1991, purchased by Etstur in 2001.[3]
- Jetset: Boutique travel agency organizing personalized holiday/tour packages.[4]
- Ucuzabilet: Website that provides flight ticket bookings to all domestic and international destinations.
- Otelpuan.com: Website that provides detailed scoring and comments about hotels with surveys filled out by Etstur guests. Inspected by an independent audit institution.[5]
- Etsmice: Etstur’s brand that prindex.phpovides corporate travel and event, fair, etc. organisation services.[6]
Awards[2][7]
- 2015 Turkey’s Favourite Tourism Company - Capital Magazine
- 2015 Respect for Humans Award - Kariyer.net[8]
- 2014 Best Managed Domestic Market Tour Operator - Quality Management Awards[9]
- 2014 Best F.I.T Producer - MSC
- 2014 Turkey’s Favourite Tourism Company - Capital Magazine
- 2013 Year’s Best Guide Services - Voyager Magazine
- 2013 S Quality Award
- 2012 Year’s Best Guide Services - Voyager Magazine
- 2011 S Quality Award
- 2010 Tourism Star Award - Antalya Municipality
- 2010 S Quality Award
- 2010 Turkey’s Favourite Tourism Company - Capital Magazine
- 2010 Award by the Ministry of Industry and Trade as a company adopting consumer satisfaction as a principle
Important Contributions to Turkish Travel Industry[1][2]
- 2006: First tourism agency to carry out hotel inspections with independent audit institutions
- 2004: First tourism company to carry out hotel inspections with mystery guests
- 2003: First to offer online hotel booking
- 2003: First tourism company to measure customer satisfaction
- 2002: First tourism company to offer early booking
References
- ↑ 1.0 1.1 1.2 http://www.etstur.com/Kurumsal - Translation
- ↑ 2.0 2.1 2.2 https://tr.wikipedia.org/wiki/Etstur - Translation
- ↑ http://www.didimtur.com/Kurumsal/Hakkimizda - Translation
- ↑ http://jetset.com.tr/Hakkimizda - Translation
- ↑ http://www.otelpuan.com/hakkimizda - Translation
- ↑ https://www.linkedin.com/company/etsmice
- ↑ http://www.etstur.com/Haberler - Translation
- ↑ "Kariyer.net - Mart 2015". dijimecmua.com. Retrieved 16 March 2015.
- ↑ http://www.hurriyet.com.tr/ekonomi/27815806.asp - Translation