EFQM
Motto | Shares What Works |
---|---|
Formation | September 15, 1988 |
Founder | Jacques Delors, Umberto Agnelli, Carlo De Benedetti, Carl Hahn, sv:Anders Scharp, Jan F.A. de Soet, nl:Cor van der Klugt, Serge Dassault, Heini Lippuner, fr:Raymond Lévy, Francis Lorentz, Konrad Eckert, Iain Vallance, Fritz Fahrni, R. Morf |
Legal status | Not-for-profit member foundation |
Purpose | Promotion of business excellence |
Headquarters | Brussels, Belgium |
Coordinates | 50°52′08″N 4°24′15″E / 50.86878°N 4.40423°ECoordinates: 50°52′08″N 4°24′15″E / 50.86878°N 4.40423°E |
Region served | Europe |
Services | Training, organizational assessments |
CEO | Marc Amblard |
Chairman | Andreas Wendt |
Main organ | Board of directors |
Staff | 20 |
Website |
www |
Formerly called | European Foundation for Quality Management |
EFQM (the European Foundation for Quality Management) is a not-for-profit membership foundation in Brussels, established in 1989 to increase the competitiveness of the European economy. The initial impetus for forming EFQM was a response to the work of W. Edwards Deming and the development of the concepts of Total Quality Management.
History
The intention to found EFQM was signed in October 1988 by 14 European business leaders. The 14 CEOs were:
Company | Representative Business Leader |
---|---|
Robert Bosch GmbH | Mr. K. Eckert |
British Telecommunications plc | Mr. I.D.T. Vallance |
Bull SA | Mr. F. Lorentz |
Ciba-Geigy AG | Mr. H. Lippuner |
Dassault Aviation | Mr. S. Dassault |
AB Electrolux | Mr. A. Scharp |
Fiat Auto SpA | Mr. U. Agnelli |
KLM | Mr. J.F.A. de Soet |
Nestlé | Mr. R. Morf |
C. Olivetti & C., SpA | Mr. C. De Benedetti |
Philips | Mr. C.J. van der Klugt |
Renault | Mr. R.H. Lévy |
Sulzer AG | Mr. F. Fahrni |
Volkswagen AG | Mr. Carl H. Hahn |
The foundation was formed in 1989, with 67 members. The first version of the EFQM Excellence Model was created by a group of experts from various sectors and academic institutions and launched in 1992. It acted as the framework for assessing applications for the European Quality Award, the transnational quality awards of Europe.
Activities
EFQM provides networking, education, and awards, using a framework called the EFQM Excellence Model.