Digital era governance

In the public administration debate about New Public Management (NPM), the concept of digital era governance (or DEG) is claimed by Patrick Dunleavy, Helen Margetts and their co-authors as replacing NPM since around 2000-05. DEG has three key elements: reintegration (bringing issues back into government control, like US airport security after 9/11); needs-based holism (reorganizing government around distinct client groups); and digitization (fully exploiting the potential of digital storage and Internet communications to transform governance).

References

Patrick Dunleavy, Helen Margetts et al., Digital Era Governance: IT Corporations, the State and E-Government (Oxford: Oxford University Press, 2006).