Cupid Plc

Cupid Plc
Type plc
Traded as LSE: CUP
Headquarters Edinburgh, Scotland
Area served Worldwide
Key people Bill Dobbie, co-founder & CEO
Max Polyakov, co-Founder (no longer involved with the company)
Niall Stirling, CFO and Company Secretary
Mark Doughty, Commercial Director
Phil Gripton, Managing Director of Dating Services
Tatyana Seredyuk, Senior VP, North America
Industry Online dating
Products Cupid.com, Flirt.com, BeNaughty.com, other
Revenue £53.6M (2011)[1]
Employees 500
Website www.cupidplc.com
Users 54 million (June 2012)
Available in English, French, German, Portuguese, Spanish, Swedish, other
Current status active

Cupid Plc is the owner and operator of multiple high-volume online dating websites, covering the range from mainstream to niche audiences. The full network of websites is available worldwide in a variety of languages, and by the end of the first half of 2012 more than 54 million users had created profiles in the company’s websites.[2] As is customary among all internet dating companies, all of their products are available across multiple devices (web, mobile, Android, iOS) and platforms (on web browsers, within Facebook).

History

Founded in 2005 by Bill Dobbie and Max Polyakov, the company was originally made up of a range of dating websites operated from and off-shore base. In 2006, Polyakov and Dobbie acquired the EasyDate business and brand to complement and serve as an umbrella for their network of sites, which had been experiencing a steady growth in user base. The company quickly grew its user base – by 2007 they had their first million paying users, and a few years after that they hit an impressive 13 million paying users across all networks.

By early March 2010, the user base was growing at a rate of 300,000 per month, and new products were succeeding in increasing these numbers and expanding the user base. A year later, in May 2011, the company boasted 23 million members in 39 countries.[3] The company was named as Scotland's fastest growing technology firm by Deloitte in its October 2011 Fast 500 listing,[4] and in May 2012, went on to be awarded the UK Stock Market Awards 2012 award for Best Travel & Leisure PLC.[5]

This success, and the desire to fund further growth, prompted the company to become listed in the Alternative Investment Market of the London Stock Exchange (AIM). Upon admission, the company had an approximate market capitalisation of £45 million. The fresh capital brought about by the listing enabled the company to perform some strategic acquisitions in markets where it had detected potential, like France, Germany, the USA, and Brazil. On 24 July 2012, Cupid Plc announced that it had acquired the French dating site Assistance Genie Logiciel (AGL) for the sum of €3.7 million.[6] The deal to buy the 1986-founded company includes French dating sites amour.com, serencontrer.com and ulla.com. Also in 2012 Cupid acquired Uniform Dating, a niche website aimed at uniformed services personnel such as firefighters, nurses, armed forces and police.[7]

BBC investigation

In February 2013, the company was the subject of BBC Radio 5live Investigates programme. Users told the BBC that they had received many messages from potential dates as free users of the site but that, when they paid for membership to be able to reply, the volume of messages dramatically decreased.[8] The company denied that it was sending the messages to entice users to pay for membership and has commissioned an independent audit into its operation.[9] After a subsequent investigation into these claims, one of the sources of the accusations made a public apology regarding factual inaccuracies in his blog postings on the subject.[10]

Business and products

Cupid’s business can be split into two main areas: mainstream dating websites, aimed at the general public with some level of differentiation between them (for example, Cupid.com is aimed at people looking for a steady partner in a more long-term relationship, whereas BeNaughty.com is geared towards users looking for more casual dating); and niche websites, where the whole concept fundamentally hinges on the users looking for partners of a similar background and tastes.

Some of Cupid’s main sites are:

The website hosts mainly users trying to sell their sexual services on the internet (Camgirl https://en.wikipedia.org/wiki/Camgirl), trying to systematically get email addresses, skype names, credit cards numbers. The credit card is requested with the reason to check the age and the identity, but the real reason behind it is to try to charge fraudulently hoping later that the user or the bank is not enough vigilant to cancel the transaction.

The business model varies slightly depending on the website. In most cases, users can join for free – this gives them access to the website and allows them to browse the profiles of other users. Once they are ready to begin interacting with someone, the website charges depending on the level of access the user wants. This is a fairly common practice across the industry. Cupid makes most of their business through the charging of these fees, as there is no advertising on their websites.

In addition to this, Cupid also partners with other companies in order to provide a branded, specifically targeted online dating experience. For example, in December 2010, the company announced a product in conjunction with WhatsOnStage.com (a theatre review and ticket sales website). The result of this collaboration was TheatreDate.com, a niche site aimed at theatre lovers which combined Cupid’s expertise in delivering a solid online dating service with WhatsOnStage.com’s experience catering to theatre enthusiasts and the general theatre going public.

Name change

The company had been trading as EasyDate since 2006, when it acquired the name. Because of this, it was under that name that it became initially listed in the markets (as EasyDate plc). However, in December 2010, as a result of pressure from easyGroup founder Sir Stelios Haji-Ioannou, the company changed its name.[11] The name Cupid plc was chosen as it had been acquired in September of that year, along with all associated domains for £4.4 million.[12]

See also

References

  1. "Internet Archive Wayback Machine". Web.archive.org. Retrieved 2013-02-08.
  2. "Online Dating Leader Cupid Sees Members Increase Six-Fold During First Half of 2012". PRWeb. Retrieved 13 November 2012.
  3. Ashcroft, Jamie. "Cupid Plc says it's beating market expectations as online dating gains credibility". ProActive Investors UK. Retrieved 14 November 2012.
  4. "BBC News - Cupid named Scotland's fastest-growing technology firm". Bbc.co.uk. 2011-10-17. Retrieved 2012-07-06.
  5. "Winners | Stock Market Awards 2012". Stockmarketawards.com. Retrieved 2012-07-06.
  6. "Cupid finds amour with French acquisition". BBC. Retrieved 2012-07-24.
  7. "Online dating firm Cupid buys uniform dating site". BBC News. 14 September 2012. Retrieved 14 November 2012.
  8. "Online dating firm denies creating profiles to tempt clients". BBC News. 2013-02-24. Retrieved 2013-03-22.
  9. "Online dating firm Cupid plc sees share value plunge". BBC News. 2013-02-22. Retrieved 2013-03-22.
  10. "Source' apology to Cupid Plc". John Hempton. 2013-04-08. Retrieved 2013-06-05.
  11. Clark, Nick (2010-12-14). "Sir Stelios's arrows turn EasyDate into Cupid". The Independent. Retrieved 2012-07-06.
  12. Scuffham, Matt (22 September 2010). "EasyDate buys Cupid.com to kick off expansion". Reuters. Retrieved 14 November 2012.