Consumer Council for Water

The Consumer Council for Water (CCWater) is a non-departmental public body that represents water and sewerage consumers in England and Wales. The organisation provides impartial advice and/or advocacy for aggrieved consumers.

CCWater is independent of both the regulator, Ofwat, and the water companies.

There are four regional committees in England (Northern, Central & Eastern, London & South East and Western) and one in Wales. Each committee has at least one office to represent customers of different water companies. The head office is in Victoria Square House, Victoria Square, Birmingham.

In March 2010, CCWater added an online Consumer Support site where users can have their own questions/enquiries answered which can be accessed via their website at http://www.ccwater.org.uk/

External links

CCWater

United Kingdom water industry

Water and sewerage companies in England:	Anglian Water Northumbrian Water Severn Trent Water Southern Water South West Water Thames Water United Utilities Wessex Water Yorkshire Water

Water only companies in England:	Affinity Water Albion Water Bournemouth Water Bristol Water Cambridge Water Company Cholderton and District Water Company Essex and Suffolk Water Hartlepool Water Portsmouth Water South East Water South Staffordshire Water Sutton and East Surrey Water

Scotland	Scottish Water (government)

Northern Ireland	Northern Ireland Water (government)

Wales	Dee Valley Water Welsh Water (Not For Profit)

Crown dependencies	Jersey Water Guernsey Water Isle of Man Water Authority

English Regulators	Consumer Council for Water Drinking Water Inspectorate Environment Agency Water Services Regulation Authority (OFWAT)