CheckMarket

CheckMarket
This is a screenshot of the CheckMarket survey tool as it was end 2014.
Type Private
Founded 2002
Headquarters Otterstraat 199, Turnhout, Belgium[1]
Area served Worldwide
Founder(s) Alexander Dobronte, Lara Houet
CEO Alexander Dobronte, CEO[2]
Managing director Lara Houet, Senior Managing Director[3]
Industry Online survey services
Products Online survey tool, Net Promoter Score tool
Services Market research services
Slogan(s) Make better surveys
Website CheckMarket.com
Registration Required for creating a survey

CheckMarket is a cloud based SaaS enterprise online survey tool company based in Turnhout (Belgium), founded in 2002. CheckMarket's survey tool enables users to collect and analyze survey responses for market research, customer satisfaction, employee surveys, Net Promoter Score programs and other areas of use. CheckMarket also offers market research services including scripting and analysis of the survey results.

CheckMarket is self-funded. Clients include Cigna, Toyota, Citibank, Q8, PricewaterhouseCoopers, Heineken, NATO, Sony, Manpower, KFC, European Union.

Product

CheckMarket's main product is a web-based survey tool.[4] The tool uses data centers in three regions: US, EU, Asia. Users can specify in which region their data is stored.

Unlimited users, role-based security, two-step verification, always on https are standard for every account. CheckMarket has integrations with SalesForce and Zendesk.[5] There is a survey API to create custom integrations. Notifications can be set based on responses and other meta-data. For instance, if a respondent is unsatisfied, an email or SMS can be sent, a Zendesk ticket created, a SalesForce lead created, etc.[6]

The survey tool is multilingual.[7] It works in 40 languages including right-to-left languages. There is a import/export translation function. It respects date, number and delimiter formats. It is paper size aware when generating reports.

Company History

The company was founded by Alexander Dobronte and Lara Houet in 2002. It moved to its current headquarters in Turnhout (Belgium) in January 2008. In October 2010, CheckMarket became a member of ESOMAR[8] and Febelmar.[9] One of its managing partners, Alexander Dobronte, joined the board of Febelmar in 2014.

Key moments

In October 2010 RTV made a news item when CheckMarket reached their first million respondents.[10]

In November 2012 Alexander Dobronte, founder of CheckMarket, was a guest at eventplanner.tv talking about surveys for events.[11]

In December 2012, KBC and CheckMarket choose the most customer-oriented SME. The prize of 2012 was awarded to DOVY kitchens.[12]

In 2013, CheckMarket was the first survey tool and the first European company to introduce Two-step verification.[13]

Senior managing partner, Alexander Dobronte, joined Febelmar's board of directors in February 2014.[14]

See also

Comparison of survey software

References

  1. ↑ https://www.checkmarket.com/about-us/contact-us/
  2. ↑ https://www.linkedin.com/in/alexanderdobronte"
  3. ↑ https://www.linkedin.com/in/larahouet"
  4. ↑ "Full Service Market Research". Greenbook. 2013-11-02.
  5. ↑ "Three new integrations for November". Zendesk. 2012-11-28.
  6. ↑ "Company CheckMarket". crunchbase. 2011-05-08.
  7. ↑ "CheckMarket review". Survey Software reveiws. 2012-04-19.
  8. ↑ "Member of ESOMAR". Esomar website. October 2010. Retrieved 14 October 2010.
  9. ↑ "Febelmar member". Febelmar website. December 2010. Retrieved 9 December 2010.
  10. ↑ "CheckMarket in het nieuws". RTV. October 2010. Retrieved 23 January 2015.
  11. ↑ "Effective surveys". Eventplanner.tv website. November 2012. Retrieved 12 November 2012.
  12. ↑ "KBC and CheckMarket choose the most customer-oriented SME". CheckMarket blog. December 2012. Retrieved 7 December 2012.
  13. ↑ "CheckMarket is the first survey tool to introduce 2-step verification". CheckMarket blog. February 2013. Retrieved 5 February 2013.
  14. ↑ "Board of Directors". Febelmar website. February 2014. Retrieved February 2014.

External links