BeAnywhere

BeAnywhere is a cloud computing company, focused on the development of cloud-based Advanced Remote Solutions.^[1][2] It has two main products: BASE (BeAnywhere Support Express)^[3] and inSight. BeAnywhere's software provides remote Access, Support, Management and Monitoring to workstations, including technical support, desktop sharing, file transfer,^[4] and administration tools.^[5]

True to a Software-as-a-Service Business Model, all BeAnywhere updates are free to subscribers. It is also available a 14 day trial with full features and a free professional version with limited number of sessions. BeAnywhere is compatible with iOS, Android, OS X and Microsoft Windows and it can also be used through a Java-based web console.^[6]

History

BeAnywhere is a subsidiary of Leading Capital,^[7] a Portuguese investment company owned by Ruben Dias. Before BeAnywhere, Dias had founded Euro Carisma,^[8] a computer security company which, within five years, had become one of the first Country Partners of Panda Security, a leading Anti-Virus software vendor.^[9] This background in information technology motivated Dias to found BeAnywhere in 1996.^[10] Since then, the company has expanded into the Brazilian and Portuguese Markets, and continues to show growth.^[11]

• 1996 - BeAnywhere was founded. It is the only remote access software producer based in Portugal;^[12]
• 2002 - Started developing the protocol for the group's internal use;
• 2008 - Started concept for a corporate version of BAPE (future BASE - BeAnywhere Support Express - product);
• 2012 - First steps to test international markets with BASE;
• 2013 - Started BeAnywhere inSight development;
• 2014 - BASE reaches 3 million sessions. Open offices in Canada;
• 2015 - BeAnywhere inSight commercial launch.^[13] BASE reaches 6 million sessions.

Products

BeAnywhere Support Express (with inSight Lite Edition)

An advanced Software-as-a-Service solution that allows comprehensive remote access to Microsoft® Windows® and Apple® Mac® computers in order to provide IT Support, as well as system management and monitoring. Its exclusive peer-to-peer technology allows the delivery of instant, on-demand remote support to any computer in the world, even through firewalls and complex networking configurations. Easily manage, maintain and control unattended systems, assisting several customers simultaneously to increase productivity, even through your iOS or Android devices.

BeAnywhere inSight

BeAnywhere inSight represents a new generation of Remote Management and Monitoring solutions. Designed not only for MSP and IT providers, inSight is also meant for IT departments responsible for managing all kinds of corporate networks. Enjoy complete visibility and a thorough control of multiple types of devices and technologies, including mobile infrastructures and Bring Your Own Device scenarios. Built from the ground-up as a scalable, vendor agnostic solution, and incorporating one of the most advanced exclusive KVM protocols of the industry, BeAnywhere inSight’s simple yet powerful HTML5 web console was designed with a WYSIWYG approach in mind – accessible to both seasoned users and newbies alike. BeAnywhere inSight also supports white label and advanced brand customization out of the box, increasing your business visibility and adaptability to more demanding projects.

Main Features

The main features of BeAnywhere's software are:^[14]

• Desktop sharing, enabling access to and control of any computer, regardless of geographic limitations. The only requirement is an internet connection. The software also allows unattended remote access.^[15][16]
• File Transfer facilities, enabling the transfer of files between remote and local machines.^[17]
• An Admin Area, with options and configurations allowing managers to control technicians and support hours, view reports, create inquiries and perform other business administration tasks.^[18]
• Granular Tech Management - Organize your technicians in departments with different branding and remote access permissions; set individual settings for each user (different time zones, shortcuts, information sources and navigation options).
• Control Energy Costs - Control the power settings of your devices with just a few clicks and enforce the changes to ensure they are not tampered with. Create restart and shutdown daily schedules and use Deployment Policies to easily wake devices from the LAN. Create energy profiles and view costs based on online status.
• Flexible Automation - Adopt an efficient workflow and unleash the power of crucial tasks automation. Combine multiple objects of the same type, all seamlessly applied at once, whether permanently, one time only or with a very granular level of recurrence. Use different languages for running scripts according to device capability. Apply Deployment Policies to Dynamic Filters, to groups or to individual devices.
• Device Tracking and Data Deletion - Mark a Windows or Android device for tracking, and obtain its location in case of loss. Present a persistent message on the device and lock the operating system, or delete sensitive information. Obtain screenshots and webcam pictures in regular intervals, as well as IP network information and geographical coordinates.
• In-session chat and VoIP facilities, enabling VoIP calls with clients and collaborative tech sessions.

The software requires no installation and works regardless of firewalls and other hardware configurations.^[19]

Security

The whole session (all of its content, including but not limited to Remote Desktop, VoIP, File transfer…) is sheltered by a Proprietary protocol, with guaranteed global security by the Rijndael algorithm – Advanced Encryption Standard or (AES) – using a 256bits cipher, whether when establishing the session (the subsequently used key exchange is protected by an SSL based in AES-CBC with TLS v1.1) or all the way through it. Additionally, all commands containing images, Computer keyboard and Mousestrokes, File transfer and Clipboard information have a Digital signature. All encryption is based on an end-to-end negotiation, preventing the transferred information from being intercepted or decoded it in the gateway. The encryption keys are randomly generated in each session between the Viewer and the Applet or the BASE Agent. The client can also configure a Master-Password or choose Windows Account authentication, as well as requiring a previous authorization for the machine user to launch of the session.^[20]

References

External links

• BeAnywhere Official Site