Australia and New Zealand Banking Group

Australia and New Zealand Banking Group Limited
Public
Traded as ASX: ANZ, NZX: ANZ
Industry Banking, Financial services
Founded 2 March 1835
Headquarters 833 Collins Street
Docklands, Melbourne, Australia
Key people
 Michael Smith, (CEO)
David Gonski, (Chairman)
Products Finance and insurance
Consumer Banking
Corporate Banking
Private banking
Investment Banking
Investment Management
Global Wealth Management
Private Equity
Mortgages
Credit Cards
Revenue Increase A$17.74 billion (2012)
Profit Increase A$5.661 billion (2012)
Total assets Increase A$642.12 billion (2012)
Number of employees
 48,239 (2012)
Website www.anz.com

The Australia and New Zealand Banking Group Limited, commonly called ANZ, is the third largest bank by market capitalisation in Australia, after the Commonwealth Bank and Westpac Banking Corporation. Australian operations make up the largest part of ANZ's business, with commercial and retail banking dominating. ANZ is also the largest bank in New Zealand, where the legal entity became known as ANZ National Bank Limited in 2003 and changed to ANZ Bank New Zealand Limited in 2012. From 2003 to 2012 it operated two brands in New Zealand, ANZ and the National Bank of New Zealand. The National Bank brand was retired in 2012, with a number of branches closing and others converting to ANZ branches.[1]

In addition to operations throughout Australia and New Zealand, ANZ also operates in thirty other nations.[2]

ANZ was named the most sustainable bank globally in the 2008 Dow Jones Sustainability Index making it the 2nd year in a row ANZ has been granted the title. In 2007 the title was shared with another Australian bank, Westpac, which had held the title for the previous five years.[3]

ANZ was established on 1 October 1951, when the Bank of Australasia merged with the Union Bank of Australia Limited.[4]

History

19th century

1950-60s

1970s

1980s

1990s

ANZ World Headquarters. Designed by Peddle Thorp Architects, the building is affectionately known as Gothic Tower due to its architecture. Queen Street, Melbourne.

21st century

Organisational structure

ANZ Bank Headquarter Building in Docklands, Melbourne

Australia

New Zealand

Institutional Banking

Asia and Pacific

Asia-Pacific

ANZ is one of the leading Australian banks in the Asia-Pacific region. It has been aggressive in its expansion into the emerging markets of China, Vietnam and Indonesia. ANZ is also a leading bank in New Zealand as well as several Pacific Island Nation where it competes in many markets with fellow Australian bank, Westpac. ANZ's arm in New Zealand is operated through a subsidiary company, ANZ National Bank, from 2003 to 2012, when it changed to ANZ Bank New Zealand upon merging the ANZ and National Bank brands.

In March 2005, it formed a strategic alliance with Vietnam's Sacombank involving an acquisition of 10% of Sacombank’s share capital. As part of the strategic alliance, ANZ will provide technical assistance in the areas of risk management and retail and small business banking.

ANZ has followed a similar strategy in China, where it acquired a 20% share in Tianjin City Commercial Bank in July 2006. It also negotiated a similar deal with Shanghai Rural Commercial Bank.

In August, ANZ purchased RBS's retail units in Taiwan, Singapore, Indonesia and Hong Kong, as well as RBS'si banking businesses in Taiwan, the Philippines and Vietnam. It was purchased for the price of A$687 million.

In 2008 ANZ was awarded Deal of the Year - Project Finance Deal of the Year at the 2008 ALB Hong Kong Law Awards.[14]

As of September 2012, the company had a total of 1,337 branches worldwide.[15]

Offshoring of jobs

ANZ have been progressively increasing work output from offshore offices. ANZ's Bangalore office has been operational since 1989, making it one of the first organisations to employ IT staff based in India. ANZ employs around 4,800 staff in Bangalore, India.[16] 1500 IT positions, 2000 positions in Payments and Institutional Operations and International and High Value Services and 1300 positions in Operations Personal Banking have been shifted from Melbourne to India. In 2006, ANZ predicted that by 2010, over 2000 jobs would have been shifted from Australia to Bangalore.[17] In 2012 ANZ has transferred 360 permanent staffs from Melbourne and Bangalore to Capgemini. All these staff worked in the Technology Testing and Environment Space. As ANZ CIO Anne announced earlier that ANZ want a Hybrid model of technology in order to achieve the 2017 Technology roadmap.

Advertising

In 2005 an advertisement included two famous robots: Lost in Space robot, and a Dalek from Doctor Who, although the Dalek was replaced in subsequent versions of the ad.

In 2006 the company started a TV campaign with a series of ads featuring their new mascot - the Falcon, a bird trained to stop credit card thieves, illustrating the company's measures in prevention of credit card fraud.

The headquarters in the Melbourne Docklands, inaugurated 2009

In 2010, ANZ ran an ad campaign parodying common banking scenarios with a fictional character known as 'Barbara who lives in Bank World', a middle-aged, rude, sarcastic and unhelpful bank manager. The adverts have received acclaim for wit and humour, but also criticism for stereotyping bank managers. Barbara is portrayed by Australian comedian Genevieve Morris.[18]

In 2011, a series of ads were fronted by Simon Baker, the star of the American television show The Mentalist.

New headquarters

In September 2006, plans were unveiled for ANZ's new world headquarters to be located in Melbourne's Docklands precinct. The complex features a vast low rise office building, shops, car and bicycle parking facilities. The new complex will enable 6,500 ANZ staff to work in one integrated area, however the company will maintain its flagship building, 100 Queen Street Melbourne. The new headquarters is the largest office complex in Australia at 84,500 m² NLA, 130,000 sqm GFA and an accredited 6 Green Star Building. Construction commenced in late 2006 and the building opened in late 2009. The building is located at 833 Collins Street. It has been designed by HASSELL & Lend Lease Design - fronting the Yarra River.

In 2006, it was expected to cost A$478 million to build,[19] but ended up costing $750 million by the time it was complete in 2009.[20]

The building was one of the winners at the 2010 World Architecture Festival in the category "Interiors and Fit Out of the Year".[21]

Arms

See also

References

Notes
  1. ↑ ANZ still finalising National Bank closures. 3 News NZ. 10 October 2013.
  2. ↑ "About ANZ". Australia and New Zealand Banking Group. Retrieved 17 November 2011.
  3. ↑ http://www.investordaily.com.au/cps/rde/xchg/id/style/4951.htm?rdeCOQ=SID-3F579BCE-FAF630CF
  4. ↑ "Faith in The Future.". South Coast Times and Wollongong Argus (NSW : 1900 - 1954) (NSW: National Library of Australia). 8 February 1954. p. 23 Supplement: ROYAL VISIT SUPPLEMENT. Retrieved 12 July 2014.
  5. ↑ "BORN HERE.". Examiner (Launceston, Tas. : 1900 - 1954) (Launceston, Tas.: National Library of Australia). 13 July 1935. p. 8 Edition: DAILY. Retrieved 12 July 2014.
  6. ↑ "FRB: Press Release - Approval of application of Australia & New Zealand Banking Group". Federal Reserve Board. 7 August 2000. Retrieved 17 November 2011.
  7. ↑ http://www.anz.com/australia/support/library/mr/mr20070516.pdf
  8. ↑ "ANZ Chairman announces successor to CEO". Australia and New Zealand Banking Group. Retrieved 17 November 2011.
  9. ↑ "ANZ acquires RBS' Hong Kong businesses". news.ninemsn.com.au. 22 March 2010. Retrieved 17 November 2011.
  10. ↑ "ANZ acquires RBS in Singapore". International Business Times. 17 May 2010. Retrieved 17 November 2011.
  11. ↑ "ANZ completes RBS purchases in Indonesia". Financial Review. 14 June 2010. Retrieved 17 November 2011.
  12. ↑ ANZ still finalising National Bank closures. 3 News NZ. 10 October 2013.
  13. ↑ ANZ opens in Christchurch rebuild zone. 3 News NZ. 10 October 2013.
  14. ↑ http://www.legalbusinessonline.com.au
  15. ↑ http://in.reuters.com/finance/stocks/companyProfile?symbol=ANZ.AX
  16. ↑ "ANZ - KEEP OUR JOBS HERE! - Finance Sector Union". Finance Sector Union. 28 November 2006. Retrieved 17 November 2011.
  17. ↑ Financial Services Union of Australia, 2006. Bank Check, Spotlight on the ANZ Bank, retrieved 8 December 2009.
  18. ↑ "ANZ 'Barbara lives in Bank World' campaign launches this weekend via M&C Saatchi". Campaign Brief. 19 January 2010. Retrieved 17 November 2011.
  19. ↑ Draper, Michelle (17 July 2007). "Lend Lease tipped for $100m Myer Docklands HQ". Brisbane Times. Retrieved 17 November 2011.
  20. ↑ Engelen, John (8 March 2010). "ANZ Centre – Corporate HQ Docklands, Melbourne". Dedece Blog. Retrieved 17 November 2011.
  21. ↑ World Architecture Festival: ANZ Centre, retrieved 18 November 2010
  22. ↑ New Zealand Armorist 76, 2000, p. 19

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