Aegis Ltd

Aegis Limited is a global Outsourcing and Technology services company wholly owned by Essar, a USD 39 billion conglomerate.[1][2] It was founded in the United States of America in 1985 and has its presence in 37 location across 9 countries including India, United Kingdom, South Africa, Saudi Arabia, Peru, Australia, Argentina, Malaysia, and Sri Lanka with approximate strength of 37,000 employees spread across these locations.

Aegis has closely worked with some of leading brands is Healthcare, BFSI, Technology, Travel & Hospitality, Telecom and Retail industries particularly in the areas such as customer lifecycle, finance and accounting, Sourcing & procurement , HR & Enterprise business services management.

History

In 2004 Aegis was acquired by Essar and has since grown aggressively through a thoughtful mix of organic growth and strategic acquisitions that has pushed its revenue growth from USD 52 million in 2003 to over USD 1 billion in 2014.

In 2008, Aegis merged and later acquired PeopleSupport, a known BPO company founded in 1998 at Delaware, United States and based in Los Angeles[3]

In 2010 Aegis acquired ActionLine to enhance its reach in Latin America.[4]

In 2009 Aegis increased their BPO reach with South African conglomerate CCN Group (PTY) Limited.

In the same year it expanded its operations in Australia & Sri Lanka with the acquisition of UCMS Group, a leading BPO services provider in Australia ISMART Timex in Sri Lanka.[5]

In 2014 Acquired Symphony, a Malaysia based BPO which specializes in Outsourcing to strengthen its presence in Malaysia.[6][7]

In mid-2014, Aegis sold their outsourcing operations sites in the Philippines, United States and Costa Rica to Teleperformance for $610 million.[8]

Top Management

Sandip Sen[9] is the Global Chief Executive Officer & member of the Board of Directors at Aegis. He is responsible for executing company’s business strategy and directing the overall performance and growth of the organization. C M Sharma is the CFO and oversees the company’s worldwide M&A strategy, corporate finance, business planning, investor relations, accounts, treasury, taxation and legal functions. The other key people include S M Gupta (Global Chief People Officer), Sudhir Agarwal (CEO - Far East and President - Global Strategy) Rajiv Ahuja (Chief Operating Officer (Asia) and President - Global Shared Service)

Awards and Accolades

1. ISG – Top 10 Service Providers for 2014[10]

2. Excellence in Diversity and Inclusion – SHRM HR Awards 2014[11]

3. Aegis Positioned as Leader in the IAOP Global Outsourcing 100 List 2014

4. Best Company in USA – Indo-American Chamber of Commerce 2014[11]

5. Aegis Positioned in 2013 Magic Quadrant for CM Contact Center BPO by Gartner[12]

See also

References

  1. ↑ "Indian BPO goes global shopping". Retrieved 13 January 2015.
  2. ↑ "Aegis becomes ESSAR's arm". Retrieved 13 January 2015.
  3. ↑ "PeopleSupport and Essar Services Announce Schedule for Completion of Merger Transaction". Retrieved 13 January 2015.
  4. ↑ "Aegis acquired ActionLine to enhance its reach in Latin America". Retrieved 13 January 2015.
  5. ↑ "Aegis to sell US, Philippines, Costa Rica ops for $610 mn". Retrieved 13 January 2015.
  6. ↑ "Aegis acquires Symphony, a Malaysian BPO". Retrieved 13 January 2015.
  7. ↑ "Aegis BPO sees India biz growing 18% on financial services push". Retrieved 13 January 2015.
  8. ↑ "Essar to sell AEGIS UK to Teleperformance".
  9. ↑ "Sandip Sen - Global Chief Executive, Aegis Limited". Retrieved 13 January 2015.
  10. ↑ "Top 10 service providers for 2014 - ISG". Retrieved 13 January 2015.
  11. ↑ 11.0 11.1 "SHRM Awards 2014". Retrieved 13 January 2015.
  12. ↑ "Aegis positioned in 2013 magic quadrant for CM Contact Center BPO". Retrieved 13 January 2015.