StarTek
Type | Public |
---|---|
Traded as | NYSE: SRT |
Industry | Business Process Outsourcing |
Founded | Greeley, Colorado (1987) (as "StarPak") |
Headquarters | Greenwood Village, Colorado, USA |
Number of locations | 11 |
Area served | Global |
Key people | Chad Carlson, CEO, President |
Products | Call Centers (mainly telecommunications) |
Revenue | $289.0 Million USD (2009) |
Net income | $49.1 Million USD (2009) |
Employees | 8,000 |
Website | www.startek.com |
References: "Investor Relations". |
STARTEK is a business process outsourcing company that was founded in Greeley, Colorado in 1987 by Michael Morgan, A. Emmet Stephenson Jr., and E. Preston Sumner Jr..[1] It was originally a packaging company, StarPak.[2] Originally contracted to pack early versions of Microsoft word processors, it eventually expanded to provide customer support for the product. Currently STARTEK has 15 facilities throughout the United States, Canada, The Philippines, Costa Rica, and Honduras including the corporate headquarters in Denver, Colorado.
Experience
STARTEK's main business is in providing call center support for customer service departments of major United States telecommunication, retail, and cable and satellite companies. To a lesser extent, STARTEK also provides outsourcing support to companies in the banking and finance sector, consumer packaged goods/retail, information technology, insurance, and healthcare.
Operations
Listed are the locations of STARTEK's operations, with the year the facility opened and/or closed in brackets.
United States
- Denver, Colorado (2000)
- Grand Junction, Colorado (1999)
- Greeley, Colorado (1998)
- Lynchburg, Virginia (2004)
- Mansfield, Ohio (2008)
- Jonesboro, Arkansas
Canada
- Kingston, Ontario (2001) [3]
Philippines
- Makati City (2008)
- Ortigas (2010)
- Angeles (2013)
Central America
- Heredia, Costa Rica (2010)
- San Pedro Sula, Honduras (2011)
See also
- The New AT&T
- T-Mobile USA
- Comcast
- Qwest
- CenturyLink
References
- ↑ "STARTEK Draws Increasing Attention, And Its Shares Continue to Climb", Retrieved 10 May 2013.
- ↑ "Company History", Retrieved 10 May 2013.
- ↑ http://www.thewhig.com/ArticleDisplay.aspx?e=3159227