Patient UK

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Patient UK
Web address www.patient.co.uk
Slogan Trusted medical information and support
Type of site Medicine and Health
Available language(s) English
Owner Egton Medical Information Systems
Launched 22 April 1997
Current status Active (8 million hits per month as of 2013)

Patient.co.uk is an online resource providing information on health, lifestyle, disease and other medical related topics. The website's aim is to provide members of the public with up-to-date information on health related topics in the form of comprehensive leaflets (which can be read online or printed), blogs, wellbeing advice and videos. Leaflets are compiled by qualified medical practitioners with several years of experience in the medical profession. According to an article in The Times, the site is the number one health website in a list of 50 Websites You Can't Live Without [1]

History

Patient UK was first launched in 1997 as a directory of UK websites providing health related information, and was originally operated by Patient Information Publications (PIP), a company established by two medical professionals Dr Tim Kenny and his wife, Dr Beverley Kenny. In December 2002 PIP joined forces with Egton Medical Information Systems (EMIS) to relaunch the site as an information providing service. The content of Patient UK was extensively revised and updated, its aim being to offer interested parties a reliable and comprehensive source of health and disease information. In April 2008, EMIS acquired PIP's share of Patient UK, but the company's partners remain involved as consultant editors and lead authors.

In February 2012, the Patient.co.uk site underwent a relaunch and re-brand; most notably a change in name from Patient UK and a close connection with Dr Sarah Jarvis as the site's Clinical Consultant, blogging for and appearing on behalf of the site.

As of January 2013, the site contains a wide range of health information tools including 4,000 health information leaflets, a wellbeing centre, a free health check, and thousands of discussion forums. It is accredited by The Information Standard, NHS England’s quality mark and was listed as ‘The top health website you can’t live without’ by The Times newspaper.[1]

In September 2013, Patient.co.uk launched its local service, enabling professionals and patients to access health information in their local area as well as heat maps delineating popular search terms in the locality. It was launched with the intention that the service could help alert CCGs and individual GP surgeries to potential localised health outbreaks that could impact on surgery enquiries. Plans are also in development for the 'trends box' feature to be made available for GPs to host on their own surgery websites as an additional patient information service.[2]

Content

Patient UK contains health-related information produced by a team of doctors. Users can register with the site, allowing them to book appointments with their own GP and order repeat prescriptions. However, this is only possible if the user's surgery uses EMIS computer software, although the system is used by most practices.[3] Information on Patient UK is updated to keep abreast of the latest medical thinking, with each leaflet reviewed every two years or as and when necessary (whichever comes first).[4]

Writing in the Oxford Journal of Occupational Medicine on the subject of educating his patients about health matters, physician Andrew Mounstephen says of Patient.co.uk; "[...] I have found a great help in performing this education and information providing role.[5] The Daily Telegraph has described Patient UK as a "gateway to some of the most reliable online health resources",[6] while The Good Web Guide calls the site "well-designed and clear".[7] A Times article from 2007 describes the information on Patient.co.uk as "simple and easily accessible" and produced by doctor.[3]

Patient Mobile

In early 2012 alongside the site rebrand, Patient.co.uk moved into the mobile market - producing several apps designed to allow the public to access health information on mobile devices. The first app to be released was named after the site and contained information on medical conditions also available on the website as well as the ability to search for medical services near you such as pharmacists and GP surgeries using GPS. The app was met some high acclaim from medical professionals, with one reviewer saying "It is the first app I have ever considered “prescribing” to a patient in a consultation"[8]

Since this, Patient.co.uk has released an additional nine apps addressing various different aspects of healthcare.

Awards

Patient.co.uk claims to have won several awards for its content over several years from different award bodies.[9]

  • Hitwise UK Top 10 Award - January to March 2008 (based on the market share of UK visits it has received)
  • Hitwise UK Top 10 Award - April to June 2008
  • Hitwise UK Top 10 Award - July to September 2008
  • Hitwise UK Top 10 Award - October to December 2008
  • Hitwise UK Top 10 Award - January to June 2009
  • Hitwise UK Top 10 Award - July to December 2009
  • Hitwise UK Top 10 Award - January to June 2010
  • Hitwise UK Top 10 Award - January to December 2010
  • Which Joint Top Health Website - November 2010
  • Hitwise UK Top 10 Award - January to June 2011
  • Hitwise UK Top 10 Award - January to December 2011
  • BMA Highly Commended Resource Award - BMA Patient Information Awards 2012
  • Hitwise UK Top 10 Award - 2012
  • The Times Top Health Website - January 2013

References

  1. ↑ 1.0 1.1 http://www.thetimes.co.uk/tto/technology/internet/article3668490.ece
  2. ↑ http://www.patient.co.uk/press-releases/data-service-offers-gps-insight-into-local-health-concerns
  3. ↑ 3.0 3.1 Henderson, Roger (27 May 2007). "Webwise: Click once and say aaah". Times Online (News International). Retrieved 12 April 2010. 
  4. ↑ "About Us: Authoring, Advertising and Funding". Patient UK. Egton Medical Information Systems. Retrieved 12 April 2010. 
  5. ↑ Mounstephen, Andrew (2007). "Patient UK Website". Oxford Journal of Occupational Medicine. Oxford University Press. Retrieved 22 April 2010. 
  6. ↑ O'Connell, John (15 May 2006). "Leave us cyberchondriacs alone!". Daily Telegraph (Telegraph Media Group). Retrieved 12 April 2010. 
  7. ↑ "Patient UK". The Good Web Guide. Retrieved 22 April 2010. 
  8. ↑ http://www.imedicalapps.com/2012/08/patient-co-uk-app-educational-pamphlets-patients/
  9. ↑ http://www.patient.co.uk/awards.asp

External links

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