Microsoft Dynamics

Microsoft Dynamics is a line of enterprise resource planning (ERP) and customer relationship management (CRM) software applications. Microsoft Dynamics applications are delivered through a network of reselling partners who provide specialized services.^[1] Very few installations are made without the aid, and cost, of these resellers. In its 2013 update, the first since 2009, Microsoft removed many capabilities of users to access features such as report-writing without the intervention, and cost, of members of their approved reseller network.^[2]

Products

Microsoft Dynamics ERP is a family of enterprise resource planning products primarily geared toward midsize organizations with simple corporate structures and low-to-moderately complex production models. Microsoft Dynamics ERP includes four primary products:

• Microsoft Dynamics AX (formerly Axapta) - Microsoft Dynamics AX is a multi-language, multi-currency enterprise resource planning (ERP) business solution with comprehensive global business management features for financial, human resources, and operations management as well as additional industry capabilities for retailers, professional service industries, financial service businesses, manufacturers, and public sector organizations.
• Microsoft Dynamics GP (formerly Great Plains Software)
• Microsoft Dynamics NAV (formerly Navision)
• Microsoft Dynamics SL (formerly Solomon IV)

Microsoft Dynamics CRM is a customer relationship management application, sold separately, from Microsoft, that provides sales, service, and marketing capabilities. Microsoft Dynamics CRM is sold as on-premises software or as a software as a service offering called Microsoft Dynamics CRM Online.

Related products

Microsoft Dynamics includes a set of related products:

• Microsoft Dynamics C5 (formerly Concorde C5)
• Microsoft Dynamics Management Reporter. Management Reporter is a financial reporting and analysis application. Its main feature is to create income statements, balance sheet statements, cash flow statements and other financial reports. Reports can be stored in a centralised Report Library along with external supporting files. Security on reports and files may be controlled using Windows Authentication and SQL Server.
• Microsoft Dynamics RMS (formerly QuickSell 2000)
• Microsoft Dynamics POS 2009
• MarketingPilot
• Netbreeze
• Parature

Microsoft also sells, for additional cost, its Microsoft Dynamics Sure Step, as an implementation methodology for Microsoft Dynamics for its resellers to utilize.

References

External links

• "Microsoft Dynamics Official Website". Microsoft. Retrieved 2013-01-13. 
• "Microsoft Dynamics AX 2012 Launches Worldwide". News Release. Microsoft. 2011-09-08. Retrieved 2013-01-13. 
• Microsoft Dynamics on the Open Directory Project