HCL Technologies

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HCL Technologies
Type Public
Traded as BSE: 532281
NSE: HCLTECH
Industry IT service; IT consulting
Founded 1991
Founder(s) Arjun Malhotra, Shiv Nadar
Headquarters Noida, Uttar Pradesh, India
Area served Worldwide
Key people Anant Gupta (President & CEO)
Shiv Nadar (Chairman)[1]
Services Software, IT Infrastructure and BPO
Operating income Increase US$0313 million (Q2, 2014)
Total assets Increase US$04315 million (Q2, 2014)
Total equity Increase US$02741 million (Q2, 2014)
Employees 88,332 (Dec 2013)[1]
Divisions Enterprise Application Services
Custom Application Services
Engineering and R&D Services
Enterprise Transformation Services
IT Infrastructure Management Services
Business Services/BPO
Website www.hcltech.com

HCL Technologies Limited is a global IT services company headquartered in Noida, India. It offers [2] services including software-led IT solutions, enterprise transformation, remote infrastructure management, engineering and R&D services, and business process outsourcing (BPO).

HCL has a network of offices in 26 countries to provide services across industry verticals, including aerospace & defense, energy & utilities, independent software vendors, manufacturing, professional services, servers & storage, automotive, financial services, industrial manufacturing, media & entertainment, retail & consumer, telecom, consumer electronics, government, life sciences & healthcare, medical devices, semiconductors, and travel, transportation & logistics.[3]

HCL Technologies is on the Forbes Global 2000 list[4] and is one of Asia’s Fab 50 Companies [5]

HCL Technologies, along with its subsidiaries, had consolidated revenues of US$ 4.6 billion (INR 25,734 crores) as on 30 June 2013.

History

HCL Technologies is one of two companies under HCL Enterprise - a global technology and IT company with annual revenues of over US$ 6.3 billion. The second company is HCL Infosystems. HCL Enterprise developed India’s first indigenous micro-computer at the same time as Apple. The company has been a leader in technological innovation with many world firsts to its credit, including the first Relational Database Management System (RDMS) in 1983, client-server architecture in 1984, and fine-grained multiprocessor UNIX installation in 1989.[6] HCL Enterprise's R&D division was spun off as HCL Technologies in 1991 to mark its advent into the software services arena.

Acquisitions

Company Acquired Country Date Business
CapitalStream Inc U.S.A. 20-Feb-08 Provides lending automation solutions[7]
Liberta Financial Services United Kingdom 16-Jul-08 BPO[8]
Control Point Solutions, Inc. U.S.A. 25-Aug-08 Telecom solutions company[9]
AXON Group Plc United Kingdom 15-Dec-08 SAP consulting company[10][11]
  • Post acquisition, CapitalStream was sold to Line Data in March 2013[12]
  • Control Point Solutions was rechristened HCL Expense Management Solutions. Later, in January 2011, Tangoe acquired HCL’s fixed and mobile Expense Management Solutions practice, processing centers, and support staff located in Alpharetta, GA and East Rutherford, NJ. HCL continues to provide offshore service and support operations from India[13]
  • HCL AXON is now HCL’s Enterprise Application Services Division

Operations

HCL has offices in 26 countries across the globe. In APAC and EMEA, HCL has offices in Australia, China, Hong Kong, India, Indonesia, Israel, Japan, Malaysia, New Zealand, Saudi Arabia, Singapore, South Africa, UAE and Qatar. In Europe, HCL has offices in Belgium, Czech Republic, Denmark, Finland, France, Germany, Italy, Netherlands, Norway, Poland, Sweden, Switzerland and the UK. In the Americas, HCL has offices in Brazil, Mexico, Puerto Rico and the USA.

Business Lines

  1. Business Services: This group's portfolio includes technical support services, finance and accounting services, supply chain management, knowledge and legal services, customer relationship management and human resource outsourcing. Its vertical reach spans banking and capital markets, insurance, healthcare and pharma, telecom, media, publishing and entertainment, utilities, hi-tech and manufacturing, retail and consumer packaged goods, and travel, transportation and logistics industries.
  2. Custom Application Services:This group's portfolio includes application development, application support & maintenance, application consulting, application integration, application re-engineering & modernization, and application migration. Its vertical reach spans retail, banking, insurance, media & publishing, gaming, and life sciences.
  3. Engineering and R&D Services:This group's portfolio includes hardware product engineering, embedded software and systems development, mechanical engineering, software product engineering, and engineering out of the box. Its vertical reach spans aerospace and defense, automotive, consumer electronics, industrial manufacturing, medical devices, networking and telecom, semiconductor, server and storage, and software products industries.
  4. Enterprise Application Services:This group's portfolio includes global enterprise resource planning, application maintenance and support, enterprise performance management and business intelligence, enterprise asset management, and human capital management. HCL offers these services across SAP, Oracle, and Microsoft technologies. Its vertical reach spans aerospace & defense, banking services, consumer packaged goods, insurance, government, life sciences & healthcare, manufacturing & hi-tech, media & entertainment, oil & gas, professional services, retail, telecommunications, travel, transportation and logistics, utilities industries.To provide full life cycle suite of enterprise application services, HCL acquired AXON Group Plc, making it the largest acquisition in tech space by any Indian company.[14] HCL even won the FT ArcelorMittal ‘Boldness in Business’ award in 2009 for this strategic acquisition[15]
  5. Enterprise Transformation Services:This group’s service portfolio includes business transformation, technology transformation, data warehousing and business intelligence, middleware and SOA, enterprise content management and portals, independent verification and validation, IT governance and process quality consulting.
  6. IT Infrastructure Management Services:The group’s portfolio includes cloud computing, end user computing, data center transformation, network transformation, information security, integrated operations management, cross functional services, mainframe and AS/400, and system integration. Its vertical reach spans automotive, chemical, energy (oil & gas) and utilities, financial services, hi-tech, insurance, manufacturing, retail, travel, tourism & logistics, banking, consumer electronics, food, beverages & tobacco, independent software vendors, life sciences, healthcare & pharmaceuticals, telecom, media, publishing & entertainment.

Partnerships

HCL's ecosystem consists of close to 100 companies in various technology areas with which they have formed go-to-market alliances, specialist partnerships for niche technologies, and teaming partnerships for specific customers.

  • HCL's Top Global Strategic Alliances: Microsoft, Cisco, EMC, SAP
  • Other Strategic Alliances: Oracle, IBM, TIBCO, HP
  • Specialist Partnerships: Salesforce, Informatica, SAS, BMC Software, Net App, CA Technologies, VMware, Pega, MicroStrategy, Teradata, Avataq, Misys, eBaoTech, JDA, Guidewire, Amazon Web Services, Hybris, Appian

Awards and recognition

  • HCL Technologies has appeared on Bloomberg Business Week’s "The World’s Most influential Companies";[16] is considered ‘disruptive’ by IDC;[17]
  • Ranked in the top 10 outsourcers with the ‘highest accountability, transparency and trust’ by Wall Street Journal;[18]
  • Ranked world's no. 1 infrastructure outsourcing vendor by Brown-Wilson Group for the Black Book of Outsourcing;[19]
  • Listed by WorldBlu for the fourth time in a row as one of the Most Democratic Workplaces for 2012 in the world[20]
  • Featured in case studies published by Harvard,[21] London Business School[22] and Darden Business School [23][24]

Corporate social responsibility

Community Initiatives

HCL promotes quality education (through SSN Institutions) and through other community support programs such as working with Udayan[25][26] the Concert Series[27][28] and the Public Health Foundation of India "Financial Information". 

Recent Recognition
HCL won the Asia-Pacific Enterprise Leadership Award[29] (APELA) for 2013. This award recognizes and honors the achievements of companies in the areas of sustainable development, corporate responsibility, and/or corporate social responsibility (CSR). HCL was also the only Indian Company on the Honor Roll of the UN Women Women Empowerment Leadership Awards[30] for 2013. This award recognises business leaders for their support for gender equality and women’s empowerment.

Environment – Initiatives

Go Green: HCL runs a multi-layered corporate program ‘Go Green’ to drive its sustainability initiatives. It has green processes across facilities & in the areas of travel, IT and events. The company commits to compliance with ISO 14001 standards.[31] It runs campaigns to initiate individual action towards environmental issues.[32] It has designed and developed a comprehensive GreenEdge sustainability framework that caters to the specific needs of manufacturing industries.[33]

HCL’s Green Credentials
  1. HCL is the first Indian ICT manufacturer to launch RoHS compliant laptops[34]
  2. HCL in alliance with TERI (headed by Dr. R K Pachauri, 2007 Nobel Prize winner) are active members of India Council for Sustainable Development[35]
  3. HCL, as one of the strategic partners of the World Economic Forum, has been contributing to WEF's Strategy and Government Affairs meetings on the contribution of the ICT industry to managing climate change [36]
  4. Winner of the Golden Peacock Eco Innovation Award 2009 [37]
  5. HCL Green Data center awarded the 1st LEED platinum certification in India [38]
  6. Reporting GHG emissions and reducing it year-on-year [39]
  7. HCL is the first company in India to launch a PVC & BFR Free laptop in January 2010 [40]
  8. HCL is the first Company in India to launch an Antimony & Beryllium Free laptop [41]
  9. HCL was the First ICT company in India to Voluntarily Support EPR Extended Producer Responsibility[42]
  10. HCL extend its take-back service to customers for disposing off their equipment through HCL Green Bag Campaign, and recycling collected E-waste in an environment-friendly manner[43][44]

Corporate Governance Framework

  1. Strictly adheres to Security & Exchange Board of India (SEBI) guidelines - Clause 49
  2. Is certified by Statutory Auditors
  3. Complies with Organization of Economic & Corporate Development (OECD) Principles
  4. Adheres to Corporate Governance Guidelines 2000

To promote openness, trust and transparency, HCL allocates special dialogue days, such as the annual “Directions” meet for its employees, “HCL Global Meet” for its customers, investors and analysts. Other initiatives include the Service Delivery Platform, Value Portal, C-SAT surveys, Advisory Councils and GRRP.

References

  1. ↑ 1.0 1.1 "Fast Facts". HCL Technologies. Retrieved 1 February 2014. 
  2. ↑ "HCL to take care of US energy firm customers". Business Standard. September 4, 2013. 
  3. ↑ Building a Reservoir of Strategic Competencies That Will Develop and Engage Leaders for the Future (Report). http://www.harvardbusiness.org/sites/default/files/17475_CL_SuccessStory_HCL.pdf.
  4. ↑ "The World's Biggest Public Companies". Forbes. May 2013. 
  5. ↑ "Asia's Fab 50 Companies". Forbes. August 2013. 
  6. ↑ The New Technology Elite (Report). http://books.google.co.in/books?id=eV459_z8x8kC&pg=PT173&lpg=PT173&dq=HCL+developed+India%E2%80%99s+first+indigenous+micro-computer&source=bl&ots=wkPRNryYUO&sig=ofPpuKlyUl4iYL1Ewwx4TBi2pXU&hl=en&sa=X&ei=1mDRUeFZh4WuB87CgaAB&ved=0CDEQ6AEwADgU.
  7. ↑ "HCL Technologies sells part of Capital Stream to Linedata for $45M". 
  8. ↑ "HCL Tech to acquire Liberata Financial Services". 
  9. ↑ "HCL Tech buys US firm Control Point for $20 mn". 
  10. ↑ "HCL completes acquisition of UK’s Axon". 
  11. ↑ "HCL Axon buys UCS Group's SAP operation". 
  12. ↑ "HCL Technologies sells part of Capital Stream to Linedata for $45M". 
  13. ↑ "HCL Expense Management Services". 
  14. ↑ "HCL completes acquisition of UK’s Axon". 
  15. ↑ "HCL wins FT ArcelorMittal Boldness in Business Award". 
  16. ↑ "The World's Most Influential Companies". Business Week. 
  17. ↑  (Report). http://microsite.hcltech.com/fromnotonow/pdf/harvard-case-study-efcs.pdf.
  18. ↑ Outlook for Outsourcing Spending Brightens (Report). 28 May 2009. http://online.wsj.com/article/SB124344190542659025.html.
  19. ↑ The Black Book of Outsourcing Places HCL At No.1 (Report). November 26, 2007. http://www.efytimes.com/e1/fullnews.asp?edid=22931.
  20. ↑ The WorldBlu List of Most Democratic Workplaces™ 2012 (Report). http://www.worldblu.com/awardee-profiles/2012.php.
  21. ↑ "Employees First, Customers Second: Turning Conventional Management Upside Down". 
  22. ↑ "The HCL Way". 
  23. ↑ "How Shiv Nadar Learned to Let HCL Grow Up". 
  24. ↑ "The Connectors". 
  25. ↑ "Udayan Care Sunrise". 
  26. ↑ "Udayan Care Sunrise". 
  27. ↑ "HCL concert series launched in Chennai". 
  28. ↑ "Sowmya sings at HCL concert series". 
  29. ↑ "THE INAUGURAL ASIA-PACIFIC ENTERPRISE LEADERSHIP AWARDS (APELA) 2013". 
  30. ↑ "WEPs Leadership Awards". 
  31. ↑ "HCL unveils Green Datacenter Services". 
  32. ↑ "HCL Advances Go Green Initiative". 
  33. ↑ "GreenEdge Sustainability for Manufacturing-An HCL Point of View". 
  34. ↑ "GreenEdge Sustainability for Manufacturing-An HCL Point of View". 
  35. ↑ "HCL Launches Eco-Friendly Laptops". 
  36. ↑ "Task Force on Low-Carbon Prosperity". 
  37. ↑ "Golden Peacock Eco-Innovation 2009 award conferred on HCL". 
  38. ↑ "HCL Infosystems awarded LEED Platinum Certification for its data-centre". 
  39. ↑ "HCL INFOSYSTEMS - JOINT 13TH POSITION". 
  40. ↑ "HCL Infosystems (HCL) is included in the global release of the 18th edition of the Greenpeace Guide". 
  41. ↑ "Producer Responsibility for Electronic Waste is an important issue, says HCL". 
  42. ↑ "E-waste:Recycling,Re-use and Disposal". 
  43. ↑ "HCL Infosystems starts 'Green Bag' campaign". 
  44. ↑ "HCL spreads awareness on safe disposal of e-waste". 

External links

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